Handbook of Research on E-Services in the Public Sector: E-Government Strategies and Advancements


Book Description

"This book assists its readers in recommending formulation of ICT strategies for e-government implementation and maintenance from the perspective of acknowledging the importance of e-Governance for building institutions to achieve transparency and accountability, and eventually democratic governance"--Provided by publisher.




Government E-services


Book Description




E-Service: New Directions in Theory and Practice


Book Description

The advent of the era of "e-Service," the provision of services over electronic networks like the internet, is one of the dominant business themes of the new millennium. It reflects the fundamental shift in the economy from goods to services and the explosive expansion of information technology. This book provides a collection of different perspectives on e-Service and a unified framework to understand it, even as the business community grapples with the concept. It features contributions from key researchers and practitioners from both the private and public sectors, as well leading scholars from the fields of marketing, information systems, and computer science. They focus on three key areas: the customer-technology interface; e-Service business opportunities and strategies; and public sector e-Service opportunities. The insights they offer will be equally useful to students, scholars, and practitioners.




E-Service Intelligence


Book Description

Business organizations and governments are nowadays developing and providing internet based electronic services (e-services) featuring various intelligent functions. This book offers a thorough introduction and systematic overview of the new field e-service intelligence. It covers the state-of-the-art of e-service intelligence including both theorems and applications, and a broad range of topics are discussed.




E-Services Adoption


Book Description

This book recognizes the uniqueness of the moment; the number of new users of e-services will double during 2015-2018 (moving from 2 billion users mostly from developed nations to an additional 2 billion mostly from developing nations). This radical embrace of new e-service technologies will improve the quality of lives for residents globally.




Mobile Opportunities and Applications for E-Service Innovations


Book Description

Mobile technology continues to shape our society, delivering information and knowledge right to our finger tips. It is only fitting that these advancements and opportunities are applied to the area of electronic services. Mobile Opportunities and Applications for E-Service Innovations brings together different perspectives on the understanding of e-service and mobile communication, as well as their effects on the fields of marketing, management, and information systems. The growth of e-services as it relates to business –to-business, business-to-consumer, consumer-to-consumer, are essential to the interests of professionals, academics, and researchers, as well as industry consultants.




E-Infrastructure and E-Services for Developing Countries


Book Description

This book constitutes the thoroughly refereed post-conference proceedings of the Second International ICST Conference on e-Infrastructure and e-Services for Developing Countries, AFRICOM 2010, held in Cape Town, South Africa, in November 2010. The 13 revised full papers presented were carefully reviewed and selected and cover a wide range of topics such as wireless network technologies, E-governance, as well as ICT for development and ICT business models and open-access.




E-Government


Book Description

E-Government is a hot topic. The integration of Information and Communication Technologies into public service delivery worldwide offers a number of promising opportunities. This text refers in particular to the benefits derived from ubiquitous access to and delivery of government services to citizens, business partners and employees. This book analyses the fundamental technical and non-technical concepts that are essential for successful implementation of e-Government in diverse environments, especially in developing countries. This book is an indispensable resource for both e-Government practitioners and researchers in that it brings to the fore scholarly scrutiny, scientific debate, and best practice in e-Government. The author has a background in computer and information science and accentuates the multi-disciplinary nature of the issues surrounding e-Government.




Green Book


Book Description

Welcome to the Green Book a comprehensive guide for financial institutions that receive ACH payments from the Federal government. Today, the vast majority of Federal payments are made via the ACH. With very few exceptions, Federal government ACH transactions continue to be subject to the same rules as private industry ACH payments. As a result, the Green Book continues to get smaller in size and is designed to deal primarily with exceptions or issues unique to Federal government operations.




Electronic Government


Book Description

Annotation. This book constitutes the refereed proceedings of the 9th International Conference, EGOV 2010, held in Lausanne, Switzerland, in August/September 2010. The 36 revised full papers presented were carefully reviewed and selected from 111 submissions. The papers are organized in topical sections on foundations, transformation, evaluation, adoption and diffusion, citizen perspectives and social inclusion, infrastructure, and business process modell.