Author : Chase LeBlanc
Publisher : Chase LeBlanc
Page : 156 pages
File Size : 40,79 MB
Release : 2010-05-31
Category : Business & Economics
ISBN : 0984381821
A common sense guide to management in the restaurant business.
Author : Arch G. Woodside
Publisher : Emerald Group Publishing
Page : 197 pages
File Size : 39,98 MB
Release : 2017-08-09
Category : Business & Economics
ISBN : 1787430073
The chapters in this volume provide tools and evidence useful for deep understanding of tourists’ buying, consumption, and being through examinations of consumers’ self-descriptions of personal markers of their trip configurations.
Author : Taylor Scott
Publisher : BenBella Books
Page : 257 pages
File Size : 38,25 MB
Release : 2021-04-27
Category : Business & Economics
ISBN : 1953295223
Across all industries and levels of organizations, one key leadership trait inspires and motivates more than any other: hospitality. We have all encountered inspirational leaders who've helped us, taught us, encouraged us, pushed us to get outside our comfort zones, or motivated us to become the best version of ourselves. What is it about their leadership styles that inspires us to do more for our team and our personal and professional growth? Turns out, we admire these leaders for the same reasons we love our favorite hotels, resorts, restaurants, or bars: How they make us feel is essential. Members of today's workforce—especially millennials and Gen Z—are looking for inspiring environments and work that truly fulfills them. Before anyone is compelled to do anything they first must feel. Speaker, consultant, and hospitality industry veteran Taylor Scott knows that the most effective leaders approach their roles with heart, emotionally connecting with their team members before attempting to manage them. Scott draws from his two decades in leadership roles at respected hotels, resorts, and restaurants. He distills the principles of gracious hospitality, translating them into actionable leadership lessons which apply in any industry, such as: • How making people feel welcome fosters loyalty and keeps workers engaged with an organization's purpose • How serving people with empathy and compassion sparks workers' highest productivity • How making people feel comfortable encourages exploration, curiosity, and discovery while inviting everyone to lean into their creativity • How making people feel significant drives them to deliver their best work He also shares specific, practical steps you can take to put these principles into action. Scott shows how to connect, serve, engage, coach, and inspire your peers, teams, and even your own leaders. Lead with Hospitality is a call to action to connect with people on a human level which ultimately inspires teams, organizations, and companies to go to the next level.
Author : Anne Murcott
Publisher : A&C Black
Page : 681 pages
File Size : 27,65 MB
Release : 2013-10-10
Category : Social Science
ISBN : 1847889166
This handbook is essential reference for scholars needing a comprehensive overview into research on the social, political, economic, psychological, geographical and historical aspects of food.
Author : Fernandes, Gonçalo Poeta
Publisher : IGI Global
Page : 410 pages
File Size : 10,45 MB
Release : 2023-08-25
Category : Business & Economics
ISBN : 1668469871
Tourism and hospitality are increasingly becoming more complex, having grown exponentially over the last decade. As the industry becomes more complex, new demands arise regarding its overall organization and operations, which call for not only more experienced and specialized staff, but also advanced technological solutions that support new paradigms and expectations. The Handbook of Research on Innovation, Differentiation, and New Technologies in Tourism, Hotels, and Food Service discusses the current changes and challenges in tourism and hospitality. Covering key topics such as entrepreneurship, local development, and technology, this major reference work is ideal for managers, entrepreneurs, business owners, industry professionals, researchers, academicians, scholars, practitioners, instructors, and students.
Author : Vicky Katsoni
Publisher : Springer Nature
Page : 746 pages
File Size : 10,67 MB
Release : 2023-05-29
Category : Business & Economics
ISBN : 3031268296
This book features the second volume of the proceedings of the 9th International Conference of the International Association of Cultural and Digital Tourism (IACuDiT). Held at the Syros Island in Greece in September 2022, the conference's lead theme was ‘Tourism, Travel, and Hospitality in a Smart and Sustainable World’. With a full appreciation of the contributions made by numerous writers toward the progress in tourism research, this book presents a critical academic discourse on sustainable practices in a smart tourism context, stimulating future debates and advancing knowledge and understanding in this critical area of knowledge. It also puts emphasis on the knowledge economy and smart destinations notion. It enacts new modes of tourism management and development and presents chapters on emerging technologies, such as location-based services, Internet of Things, smart cities, mobile services, gamification, digital collections and the virtual visitor, social media, social networking, and augmented reality
Author : Josef Ransley
Publisher : Taylor & Francis
Page : 488 pages
File Size : 41,78 MB
Release : 2022-06-30
Category : Business & Economics
ISBN : 100060117X
In light of the tumultuous global changes which have dramatically affected the hospitality business, the third edition of Developing Hospitality Properties and Facilities provides insight into the reality of developing hospitality properties in challenging international contexts. Since its successful first publication in 2000 and subsequent second edition in 2004, Developing Hospitality Properties and Facilities has sought to model and demystify the process of designing, planning, constructing and sustaining hospitality properties. The third edition boasts an impressive array of academic and professional contributors from Europe, North America, South America, Asia, Africa and the Middle East and 12 case studies and issues concerning individual hotels and international regions and addressing issues of technology, revenue management and fee structures. This edition recognizes that in order for the hospitality sector to overcome periodic problems such as global pandemics, it is important to inform academic and professional readers so that they can ensure that future developments are sustainable, environmentally friendly and resilient in the longer term. Written for hospitality owners, developers, investors and managers and suitable for students, this book aims to bridge the gap between generic and applied texts using a model-based approach to clarify the process in an informed, non-technical way.
Author : Saurabh Kumar Dixit
Publisher : Taylor & Francis
Page : 143 pages
File Size : 48,41 MB
Release : 2021-09-15
Category : Business & Economics
ISBN : 1000442659
Consumer behaviour includes individual decision-making (IDM). IDM has implications in customer satisfaction, loyalty, and other behavioural intentions toward the organisations’ products and services. Consumer Behaviour in Hospitality and Tourism targets to study consumers and tourists in different leisure and touristic places such as hotels, convention centres, amusement parks, national parks, and the transportation sector. The aim of this book is to provide a broad view of novel topics and presents the current scenario in the hospitality and business arena. This edited volume has seven chapters and each chapter addresses varied themes relating to consumer behaviour, ranging from sustainable tourism, environmental issues, and green tourism to the impact of hotel online reviews using social media. It will be of great interest to researchers and scholars interested in Consumer Behaviour, Hospitality, and Tourism. The chapters in this book were originally published as a special issue of the Journal of Global Scholars of Marketing Science.
Author : Emmanuel Ndhlovu
Publisher : Springer Nature
Page : 252 pages
File Size : 10,92 MB
Release : 2024
Category :
ISBN : 3031630734
Author : Kelly A. McGuire
Publisher : John Wiley & Sons
Page : 335 pages
File Size : 20,16 MB
Release : 2016-08-29
Category : Business & Economics
ISBN : 1119224926
Targeted analytics to address the unique opportunities in hospitality and gaming The Analytic Hospitality Executive helps decision makers understand big data and how it can drive value in the industry. Written by a leading business analytics expert who specializes in hospitality and travel, this book draws a direct link between big data and hospitality, and shows you how to incorporate analytics into your strategic management initiative. You'll learn which data types are critical, how to identify productive data sources, and how to integrate analytics into multiple business processes to create an overall analytic culture that turns information into insight. The discussion includes the tools and tips that help make it happen, and points you toward the specific places in your business that could benefit from advanced analytics. The hospitality and gaming industry has unique needs and opportunities, and this book's targeted guidance provides a roadmap to big data benefits. Like most industries, the hospitality and gaming industry is experiencing a rapid increase in data volume, variety, and velocity. This book shows you how to corral this growing current, and channel it into productive avenues that drive better business. Understand big data and analytics Incorporate analytics into existing business processes Identify the most valuable data sources Create a strategic analytic culture that drives value Although the industry is just beginning to recognize the value of big data, it's important to get up to speed quickly or risk losing out on benefits that could drive business to greater heights. The Analytic Hospitality Executive provides a targeted game plan from an expert on the inside, so you can start making your data work for you.
