Improving Federal Program Management Using Performance Information


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Getting to Better Government


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Managing for Results


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Managing for Results


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The Government Performance and Results Act (GPRA) of 1993 has laid a foundation of results-oriented agency planning, measurement, and reporting in the federal government. Performance planning and measurement have slowly, yet increasingly, become a part of agencies' cultures. For planning and performance measurement to be effective, federal managers need to use performance information to identify performance problems and look for solutions, develop approaches that improve results, and make other important management decisions. According to GAO's periodic surveys, federal managers reported having more performance measures in 2003 than in 1997. However, the data also showed that managers' reported use of performance information for program management activities has remained essentially unchanged from 1997 levels. GAO was asked to identify (1) how federal agencies can use performance information to make management decisions and (2) practices that can enhance or facilitate the use of performance information to make management decisions. Technical comments from the case agencies were incorporated where appropriate.




The National Performance Review


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Roadmap for a More Efficient and Accountable Federal Government


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Oversight of OMB's GPRA Strategic Plan


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Program Evaluation


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"The GPRA Modernization Act of 2010 (GPRAMA) aims to ensure that agencies use performance information in decision making and holds them accountable for achieving results and improving government performance. GPRAMA requires GAO to evaluate the act's implementation; this report is one of a series to assess its initial implementation. GAO examined the extent of agencies' use of program evaluations--a particular form of performance information, factors that may hinder their use in program management and policy making, and strategies that may facilitate their use.GAO surveyed a stratified random sample of 4,391 federal civilian managers and supervisors to obtain their perspectives on several results-oriented management topics, including the extent of and barriers to their evaluation use. GAO also interviewed the Office of Management and Budget and evaluators on barriers to evaluation use and strategies to facilitate it at five agencies selected for their evaluation experience in the Departments of Agriculture, Health and Human Services, and Labor. These officials' views cannot be generalized but provide useful insights."




Government Performance and Results Act


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