Improving Supervisory Behavior


Book Description




Improving Supervisory Behavior


Book Description




Leadership


Book Description

How can managers motivate their employees? After conducting detailed field studies of work groups in settings as diverse as insurance company offices and regatta sailboats, Judith Komaki has identified two key behaviours that seem to distinguish effective from ineffective managers; monitoring workers' performance and communicating consequences. Drawing on her research over the last ten years, Komaki combines behavioural and cognitive theories of leadership and puts forward a new model for the study of leadership from an operant perspective.




Supervisors as Trainers


Book Description

Development and evaluation of evidence-based treatments (EBTs) for mental health disorders have proceeded at an impressive rate in recent years (Kazdin, 2008). However, such EBTs have often proved less effective in community settings, as compared with randomized controlled trials (Warren, Nelson, & Burlingame, 2009; Weisz et al., 2013). Community behavioral health organizations face several challenges that contribute to such findings. Specifically, many community organizations struggle to develop and maintain an appropriately trained therapist workforce in light of high therapist turnover rates and limited training resources (Gallon, Gabriel, & Knudsen, 2003). The Agency Supervisor model, in which interventions are disseminated sequentially from master trainers to supervisors to therapists, has shown promise as a potential solution for community organizations that need to quickly train new therapists while maintaining strong therapist performance outcomes (Southam-Gerow et al., 2014; Weisz et al., 2018). The Agency Supervisor pathway depends on agency-based supervisors to transfer training: to disseminate interventions (including EBTs) to therapists, and ensure that therapists apply those interventions as intended. Such transfer of training is especially difficult in community settings where therapists often assume large caseloads with complex clinical presentations. A broad literature covering human resource development, medicine, mental health, public health and technology has identified supervisory techniques designed to support therapist transfer of training (Baldwin, Ford, & Blume, 2012; Ford, Baldwin, & Prasad, 2018a). It is unclear, however, whether such transfer supports are applied with any regularity or effectiveness in supervision in community behavioral health. This dissertation sought to identify and measure transfer supports in the service of increasing dissemination and implementation of EBTs in community settings. The first study examined the effectiveness of the Agency Supervisor model in developing (1) supervisors who engage in transfer supporting behaviors, and (2) therapists who apply their learning in supervision to their clinical work. Findings highlighted the quality of training offered by the Agency Supervisor approach, and advanced an instrument designed to capture therapist perceptions of supervisory behaviors within Managing and Adapting Practice (MAP), a system of evidence-informed care. The second study examined supervisory implementation of transfer-supporting strategies outside of the MAP framework through the development the Transfer of Training Inventory (TTI), a therapist-reported measure of supervisory implementation of transfer supports. Findings suggest that therapist evaluations of supervisory behavior are heavily influenced by the supervisory working alliance, and are flawed indicators of supervisor implementation of transfer supports. Taken together, findings from this dissertation highlight the importance of using behaviorally-anchored measures to evaluate supervisor behavior.




The Cycle of Excellence


Book Description

How do the good become great? Practice! From musicians and executives to physicians and drivers, aspiring professionals rely on deliberate practice to attain expertise. Recently, researchers have explored how psychotherapists can use the same processes to enhance the effectiveness of psychotherapy supervision for career-long professional development. Based on this empirical research, this edited volume brings together leading supervisors and researchers to explore a model for supervision based on behavioral rehearsal with continuous corrective feedback. Demonstrating how this model complements and enhances a traditional, theory-based approach, the authors explore practical methods that readers can use to improve the effectiveness of their own psychotherapy training and supervision. This book is the 2018 Winner of the American Psychological Association Supervision & Training Section's Outstanding Publication of the Year Award.




Behavior Modeling - Instructor Manual


Book Description

Behavior modeling has been a highly successful training method for centuries. However, refinements based upon extensive research about its components began only recently. This manual presents the fruits of this research, and provides hands-on, proven, detailed instructions for productive implementation. It is designed to be used in conjunction with BEHAVIOR MODELING TRAINING FOR DEVELOPING SUPERVISORY SKILLS: TRAINEE MANUAL by the same author, which contains multiple copies of various forms that the trainee will use.




The Supervisor's Guidebook


Book Description

This guidebook will show how supervisors can ensure support staff to deliver quality services for people with disabilities whose quality of life is heavily dependent on how well those services are provided. Supervisors must ensure staff receive necessary training in their job duties, are actively supported to stay motivated to work proficiently and, at times, effectively assisted to improve their work performance. Supervisors have to overcome many challenges to fulfill these critical duties, often involving frequent changes in their staff work force and varying or limited resources. Complicating the job of staff supervisors is a lack of formal training necessary to perform their supervisory duties effectively. When supervisors do receive training in how to supervise staff work performance, the training is not always very useful. The training is frequently too general to equip supervisors with knowledge and skills to affect staff work performance on a routine basis. The training also is commonly based on unproven means of promoting quality staff performance, stemming from current fads or ideology that has little if any hard evidence to support the training content. Over the last five decades, a technology for supervising staff work performance in the human services has been evolving, derived from applied research conducted in many human service agencies. However, most supervisors have not had opportunities to become aware of these evidence-based means of fulfilling their supervisory duties. The purpose of The Supervisor’s Guidebook is to describe the existing evidence-based approach to supervision. Description of the approach is supplemented with practical suggestions based on the authors’ combined experience encompassing over 100 years of supervising staff performance in the human services. The intent is to provide supervisors with detailed information about tried and tested means of promoting diligent and proficient staff performance and to do so in a way that maximizes staff enjoyment with their work.




Call to Action


Book Description

Examines the effectiveness of Fed. first-level supervisors and how well agencies select, develop, and manage them. First-line supervisors, as the nexus between gov¿t. policy and action, are critical to productivity, employee engagement, and workplace fairness. Supervisory positions -- even at the first level -- have distinctive responsibilities and skill requirements. Therefore, it is essential that agencies have valid selection criteria and processes, comprehensive training programs, good communication and support networks, and sound accountability mechanisms for their first-level supervisors. In addition, this report recommends specific measures to improve supervisors management and performance. Charts and tables.







The Cycle of Excellence


Book Description

How do the good become great? Practice! From musicians and executives to physicians and drivers, aspiring professionals rely on deliberate practice to attain expertise. Recently, researchers have explored how psychotherapists can use the same processes to enhance the effectiveness of psychotherapy supervision for career-long professional development. Based on this empirical research, this edited volume brings together leading supervisors and researchers to explore a model for supervision based on behavioral rehearsal with continuous corrective feedback. Demonstrating how this model complements and enhances a traditional, theory-based approach, the authors explore practical methods that readers can use to improve the effectiveness of their own psychotherapy training and supervision. This book is the 2018 Winner of the American Psychological Association Supervision & Training Section's Outstanding Publication of the Year Award.