Job design and industrial democracy


Book Description

The organization of work is under critique in many industrialized countries. Bureaucracy, specialization, repetitive technology, and hierarchical control structures are criticized by politicians, trade unionists, and social scientists. They argue for improved quality of work, for work democratization, and for the humanization of work. This book evaluates Norwegian field ex periments in the area of job redesign which started already in 1964. Norway has therefore a lead in experience compared to most other countries, particu to the United States, where debates and subsequent experiments re larly volving around the quality of working life and the democratization of work started only in the early seventies. The Norwegian social scientists who left their academic bastions and started action research drew heavily upon the 'open socio-technical system' thinking as developed by the Tavistock Insti tute of Human Relations in London. This descriptive evaluation study ana lyzes the job redesign experiments from an industrial democracy perspective and places the experiments in their national political and labor relations contexts. Special emphasis is given to the actual and potential role trade unions can play in shopfloor job design projects. The industrial relations of the United States is generally used as reference point in this study. system The theory guiding the experiments regards work democratization through job redesign as a first step in a bottom-up process of organizational demo cratization.




Disintegrating Democracy at Work


Book Description

The shift from manufacturing- to service-based economies has often been accompanied by the expansion of low-wage and insecure employment. Many consider the effects of this shift inevitable. In Disintegrating Democracy at Work, Virginia Doellgast contends that high pay and good working conditions are possible even for marginal service jobs. This outcome, however, depends on strong unions and encompassing collective bargaining institutions, which are necessary to give workers a voice in the decisions that affect the design of their jobs and the distribution of productivity gains. Doellgast’s conclusions are based on a comparative study of the changes that occurred in the organization of call center jobs in the United States and Germany following the liberalization of telecommunications markets. Based on survey data and interviews with workers, managers, and union representatives, she found that German managers more often took the "high road" than those in the United States, investing in skills and giving employees more control over their work. Doellgast traces the difference to stronger institutional supports for workplace democracy in Germany. However, these democratic structures were increasingly precarious, as managers in both countries used outsourcing strategies to move jobs to workplaces with lower pay and weaker or no union representation. Doellgast’s comparative findings show the importance of policy choices in closing off these escape routes, promoting broad access to good jobs in expanding service industries.




Design of Jobs


Book Description




Workplace Democracy


Book Description

This book begins with a historical review of how authority in the Canadian workplace has changed over the past century. It proceeds to outline a theory of organization which provides a broad conceptual framework for the empirical analysis which follows. This theory is based on five concepts: the values of organizational members; the administrative structure of the organization; the interpersonal and intergroup processes; the reactions and adjustments of organization members; the social, political, economic, and cultural environments of the organization. A sample of 20 industrial organizations was selected to examine the effects of significant employee participation and to test the theory. They are matched pairs: ten permit some form of participation, and ten—similar in size, location, industry, union/non-union status, and work technology—follow conventional hierarchical design. The resulting data demonstrate that greater productivity results from employee participation in decisions relating to their work, in productivity bonuses, and in profit sharing and employee share-ownership plans.




Manpower


Book Description




The Oxford Companion to Politics of the World


Book Description

The world has seen dramatic changes since the publication of the first edition of The Oxford Companion to Politics of the World in 1993. In the post-Cold War world, globalization now offers wealth and opportunities on a broader scale, as well as greater international harmony, but threatens to reinforce the advantage gap between wealthy and poor regions and intensify environmental degradation. Conflict and squalor--expressed in brutal brushfire wars, epidemics, and chronic underdevelopment--vie with equally dramatic accounts of growth and democracy associated with a liberal political order and the global diffusion of trade, investment, and communications. Drawing on the breadth of the first edition, this updated edition reflects the changing world with a reassessment of many of the core themes of the Companion, and new articles on the people, concepts, and events that have shaped the world since 1993. The second edition includes biographies of Kofi Annan, Tony Blair, Bill Clinton, and Gerhard Schröder; articles on events such as the Rwandan Genocide and the war in Kosovo; and coverage of international trade developments such as NAFTA and the World Trade Organization. Eighty-seven of the 672 articles in the Second Edition are completely new; most others are thoroughly revised. This edition also features a substantial new set of articles, a dozen essays on critical issues written by influential figures. Recognizing the importance of including varying viewpoints, the editors have commissioned these essays to provide an informed and often passionate debate on controversial topics. Discussions include Lani Guinier and Glenn Loury on Affirmative Action; Francis Fukuyama and Milton Fisk on the Limits of Liberal Democracy; and Lloyd Axworthy and John Bolton on the United Nations. The contributors discuss nearly every nation in the world, including extensive information on institutions, political parties, leaders, and the sources of political mobilization and conflict. The volume also includes biographies of more than seventy-five political leaders and thinkers who have shaped the contemporary political world. Articles include detailed discussions of critical historical developments and events, concepts, international law, and organizations. The Oxford Companion to Politics of the World, Second Edition is an accessible, timely, thought-provoking, and comprehensive reference that captures the complexity and vitality of contemporary world affairs.




Organizational Behavior


Book Description

Organizational Behavior: Theory and Practice covers the concepts of organizational behavior. The book discusses the foundations of modern organizational behavior and the individual or group behavior in organizations. The text then describes organizational structure and the ways in which individuals, groups, and the structure all come together in an organizational setting. In this part of the book, major consideration is given to basic factors in organizational design, contingency factors in organizational design, and job design. The organizational processes used in bringing together the individual, the group, and the structure are also considered. The book further tackles the ways in which organizations deal with behavioral problems, such as conflict and the fears that often accompany change. Behavioral psychologists and students taking behavioral courses in management will find the text useful.




The Oxford Handbook of Management Theorists


Book Description

Concurrent with the increasing complexity of the field of management, the need to re-examine the foundations from which its theories have advanced has become ever more important and useful. The Oxford Handbook of Management Theorists examines and evaluates the contributions that seminal figures, past and present, have made to the theory of management by providing in-depth, up-to-date, and detailed scholarly analysis of their ideas and influence. Chapters by leading management and management history scholars explore the origins of each thinker or school of thought and their ideas, and discuss the significance and influence in a broader framework. The Handbook contextualises each theorist and their theories, analysing their actions, interactions, and re-actions to contemporary events and to each other. It is arranged in three parts: pioneers of management thinking from Frederick Taylor to Chester Barnard; post-war theorists, such as the Tavistock Institute and Edith Penrose; and the later phase of Business School theorists, including Alfred Chandler, Michael Porter, and Ikujiro Nonaka. This book will be essential reading for anyone interested in how and why management ideas have emerged, and the ways in which they are currently developing and will evolve in the future.




The State, Class and the Recession (Routledge Revivals)


Book Description

The contributions to this edited collection, first published in 1983, are based on two underlying themes. The first examines the major recession that took hold of the global economy during the 1980s and assesses its effects on key areas of social structure, including political and economic democracy and trade union representation. The second theme considers the limitations of state intervention in such changing circumstances, with particular reference to the welfare state. This is a comprehensive title, which is of great relevance to those with an interest in the current global economic situation and the potential impact of this on the welfare state and class structure.




New Forms of Work Organization in Europe


Book Description

A remarkable development in the sociology of work in recent years has been the explosion of brilliant cross-national and cross-cultural studies in Europe examining the conditions of labor against the background of different economic systems, and differences within each of the major free market, mixed welfare, and planned economic systems that dot the European landscape. In Vienna and Budapest in particular, a group of intellectual workers have gotten together for what can only be described as breakthrough studies in the conditions and purposes of work in post-industrial society. The question of new forms of work organization focuses on job satisfaction, participatory democracy in the work place, levels of productivity, and issues of health and safety in the occupational environment. That these elements are important have long been known. But what this collection of studies emphasizes is the specific mix that produced specific outcomes. It does not shy away from dangerous and tough questions: worker control and control of workers, political participation in contexts of authoritarian regimes, and personal rewards in contexts that once frowned upon private acquisition of capital. The volume is rich in empirical studies and draws the theoretical implications that can and already have had vast policy consequences for workers in the modern " context. Issues relating to job rotation, enrichment, enlargement and autonomy, and others related to new forms of organization starting with the shop floor and extending throughout the management of the enterprise as a whole are dealt with candidly. The social character of labor, long frowned upon as a mechanism for evading bread-and-butter issues, is now recognized, East and West, as a dimension of concern that is growing precisely as the size and character of the labor sector is diminishing. This is must reading for those interested in new forms of social and policy synthesis, and ways of meliorating competing claims of different sectors in modern societies.