Intercultural Management in Practice


Book Description

Modern-day business leaders need to manage diverse global organisations and teams that work in international contexts. This text will assist organisations of all types to manage diversity and promote inclusion in their national and international operations and markets.




Getting to Yes


Book Description

Describes a method of negotiation that isolates problems, focuses on interests, creates new options, and uses objective criteria to help two parties reach an agreement.




Negotiating Intercultural Relations


Book Description

The goal of fostering positive intercultural relations has taken on increased importance in a wide range of societal, educational, and business contexts. This has created growing demand for educational provision that raises awareness of the role of language, culture, and psychological dynamics in processes of communication and rapport management. This volume, inspired by Helen Spencer-Oatey's multidisciplinary approach to intercultural research, provides insights into the dynamic and negotiated nature of intercultural relations, informed by current theory and research in linguistics, psychology, and intercultural education. Written by an international group of prominent intercultural researchers, chapters demonstrate that intercultural interaction is highly dependent on the contextual expectations that individuals bring to communication, the social identities that are perceived to be relevant, and how individuals position themselves and others as cultural beings. They show how cultural norms and social identities are negotiated in the micro context of interpersonal interaction and in the macro sociocultural context. The volume provides intercultural researchers and educators with multidisciplinary insights into how intercultural relationships are established, maintained, and threatened.




Negotiating Across Cultures


Book Description




Negotiating Identity in Scandinavia


Book Description

Gender has a profound impact on the discourse on migration as well as various aspects of integration, social and political life, public debate, and art. This volume focuses on immigration and the concept of diaspora through the experiences of women living in Norway, Sweden, and Denmark. Through a variety of case studies, the authors approach the multifaceted nature of interactions between these women and their adopted countries, considering both the local and the global. The text examines the “making of the Scandinavian” and the novel ways in which diasporic communities create gendered forms of belonging that transcend the nation state.




Theorizing About Intercultural Communication


Book Description

Second, theories can be designed to describe how communication varies across cultures.




The Handbook of Negotiation and Culture


Book Description

In the global marketplace, negotiation frequently takes place across cultural boundaries, yet negotiation theory has traditionally been grounded in Western culture. This book, which provides an in-depth review of the field of negotiation theory, expands current thinking to include cross-cultural perspectives. The contents of the book reflect the diversity of negotiation—research-negotiator cognition, motivation, emotion, communication, power and disputing, intergroup relationships, third parties, justice, technology, and social dilemmas—and provides new insight into negotiation theory, questioning assumptions, expanding constructs, and identifying limits not apparent from working exclusively within one culture. The book is organized in three sections and pairs chapters on negotiation theory with chapters on culture. The first part emphasizes psychological processes—cognition, motivation, and emotion. Part II examines the negotiation process. The third part emphasizes the social context of negotiation. A final chapter synthesizes the main themes of the book to illustrate how scholars and practitioners can capitalize on the synergy between culture and negotiation research.




Understanding Intercultural Communication


Book Description

Today, academics, business professionals and private persons alike need to communicate successfully and establish relationships with people from various cultures through digital means. These skills have now become essential in virtual environments. This book provides an in-depth analysis of how interlocutors negotiate meaning and identities in intercultural video-mediated communication as an important step to improving interactions on a global scale. It contributes to understanding the complex negotiation processes and strategies involved in communicating successfully and in establishing rapport in an intercultural and video-mediated context. Speakers in this English as a Lingua Franca setting act as accomplished conversationalists who efficiently employ various strategies to make themselves understood and to preempt interactional difficulties. At the same time, interlocutors (re)negotiate identities on various levels in the process of their interactions with conversation partners. Based on these insights, this book concludes with practical suggestions for educational and professional applications.




Negotiating National Identity


Book Description

A comparative study of immigration and ethnicity with an emphasis on the Chinese, Japanese, and Arabs who have contributed to Brazil's diverse mix.