Little Buggers!


Book Description

For many insect infestations, we just never know when it began. For some, you're not even sure what the insect is never mind how to get rid of it. And with so much misinformation and disinformation online it's easy to feel unsure of what the best course of action is. Little Buggers! offers the correct facts you need to identify the insect, treat the infestation, and the steps required both inside and outside your home to prevent an infestation.




Ask a Manager


Book Description

From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together







Residential, Industrial, and Institutional Pest Control


Book Description

Volume 2 in the Pesticide Application Compendium focuses on managing structural, food, and fabric pests, rodents, birds, and weeds.This new edition has been completely updated and now includes review questions and answers to help you as you study for the exam. A new detailed index enhances user-navigation and tables and sidebars are now listed in the table of contents. This is a helpful reference for anyone solving institutional or household pest problems - from pest control operators to building managers or homeowners.New information is included for those carrying out school IPM programs - including how to select appropriate pesticides for school buildings focusing on herbicides, and safe and effective cockroach and ant baits.DPR test material (QAL and QAC).Structural Pest Control Board (Branch 1, 2, and 3) test materia




Landscape Maintenance Pest Control


Book Description

This is a complete guide to using pesticides safely in turf, landscape, and interior scape situations ranging from parks and golf courses to indoor malls. Designed for professionals working in the public or private sector, it focuses especially on pesticide handling and application procedures of importance.More than 200 photos, line drawings, graphs, and sidebars illustrate key concepts and procedures. Review questions similar to those on the exams are included at the end of each chapter to help you as you study.This is recommended study material for Landscape Maintenance Pest Control and Maintenance Gardener categories of the California Department of Pesticide Regulation's Qualified Pesticide Applicator License (QAL) and Qualified Pesticide Applicator Certificate (QAC) exams.










Foodservice Manual for Health Care Institutions


Book Description

The thoroughly revised and updated fourth edition of Foodservice Manual for Health Care Institutions offers a review of the management and operation of health care foodservice departments. This edition of the book which has become the standard in the field of institutional and health care foodservice contains the most current data on the successful management of daily operations and includes information on a wide range of topics such as leadership, quality control, human resource management, product selection and purchasing, environmental issues, and financial management. This new edition also contains information on the practical operation of the foodservice department that has been greatly expanded and updated to help institutions better meet the needs of the customer and comply with the regulatory agencies' standards. TOPICS COVERED INCLUDE: Leadership and Management Skills Marketing and Revenue-Generating Services Quality Management and Improvement Planning and Decision Making Organization and Time Management Team Building Effective Communication Human Resource Management Management Information Systems Financial Management Environmental Issues and Sustainability Microbial, Chemical, and Physical Hazards HACCP, Food Regulations, Environmental Sanitation, and Pest Control Safety, Security, and Emergency Preparedness Menu Planning Product Selection Purchasing Receiving, Storage, and Inventory Control Food Production Food Distribution and Service Facility Design Equipment Selection and Maintenance Learning objectives, summary, key terms, and discussion questions included in each chapter help reinforce important topics and concepts. Forms, charts, checklists, formulas, policies, techniques, and references provide invaluable resources for operating in the ever-changing and challenging environment of the food- service industry.







New World Review


Book Description