Knowledge Management et Web 2.0 : Outils, méthodes et applications


Book Description

Les sociétés accumulent un volume considérable de connaissances techniques, environnementales, sociales, économiques et fiscales. Elles doivent rester pertinentes dans l’organisation et l’exploitation de cette masse d’information, et également apprendre à collaborer avec les outils de Knowledge Management. Cet ouvrage présente une démarche originale de mise en œuvre d'un système de management des connaissances qui comprend : - l’intégration d'infrastructures et l’utilisation des ressources externes ou internes, - les architectures fonctionnelles et techniques, - les technologies du Web 2.0, - les modes de gestion des connaissances et des métadonnées, - le modèle de traitement adapté, - la circulation des flux de connaissance. Cette évolution des usages nécessite la mise en place de nouveaux modes de management dans l'entreprise afin de préparer, conduire, expliquer les actions et définir les axes stratégiques. Le but étant ici de mettre en place un système efficace de gestion des connaissances évoluant vers des offres de services applicables à toute forme d’organisation : le Knowledge Management.




Daily Knowledge Valuation in Organizations


Book Description

One of the major challenges for modern organizations is the management of individual and collective knowledge, which is at the root of specific practices designed to optimize knowledge acquisition, maintenance and application. There are, however, still a disproportionately low number of studies focused on the structure and nature of knowledge. This book tackles the subject of daily knowledge: the knowledge related to everyday tasks. How does this knowledge present itself in the mind? How do we acquire and preserve it? To answer these questions, the authors explore a number of techniques which help to keep track of information produced in collaborative activity and extract knowledge by aggregating these traces.




Les systèmes d'information élargis (Coll. management et informatique)


Book Description

L'entreprise se construit sur sa capacité d'innovation et avec des systèmes opérationnels capables de délivrer la valeur ajoutée attendue. Les modèles de systèmes d'information doivent s'adapter rapidement aux technologies émergentes et aux besoins des clients et des utilisateurs. Cet ouvrage dresse un panorama des approches classiques et des méthodes empiriques pour les SI et propose une vision élargie qui correspond aux besoins des métiers. Il présente les différents aspects permettant de faire face aux évolutions et aux ruptures technologiques à l'aide d'une organisation optimale qui va de la gouvernance à la gestion informatique. Il expose les procédés pour introduire les nouvelles technologies de veille et d'intelligence économique tout en décrivant les macroétapes (analyse, conception, production et mise en exploitation) et l'incorporation des pratiques métiers en matière de cycle de vie. L'auteur Alphonse Carlier est ingénieur industriel et consultant en gestion et développement de projets innovants. Il intervient comme formateur sur les technologies objets, MERISE, UML2, ITILV3, ISO 20000, ISO 9001, l'administration des bases de données Oracle, PostgreSQL, MySQL, les outils collaboratifs, les CMS et les méthodes de gestion.




E-Learning 2.0 Technologies and Web Applications in Higher Education


Book Description

Once considered the traditional approach to education, brick and mortar institutions are no longer the norm due to e-learning technologies. Populations are turning into ubiquitous human beings, and educational practices are reflecting this change. E-Learning 2.0 Technologies and Web Applications in Higher Education compiles the latest empirical research findings in the area of e-learning and knowledge management technologies assessment. Highlighting specific comparisons and practices of e-m-learning and knowledge management technologies, this book is an essential guide for professionals and academics who want to improve their understanding of the strategic role of e-learning at different levels of the information and knowledge society.




Best Practices for the Knowledge Society. Knowledge, Learning, Development and Technology for All


Book Description

It is a great pleasure to share with you the Springer LNCS proceedings of the Second World Summit on the Knowledge Society, WSKS 2009, organized by the Open - search Society, Ngo, http://www.open-knowledge-society.org, and held in Samaria Hotel, in the beautiful city of Chania in Crete, Greece, September 16–18, 2009. The 2nd World Summit on the Knowledge Society (WSKS 2009) was an inter- tional scientific event devoted to promoting dialogue on the main aspects of the knowledge society towards a better world for all. The multidimensional economic and social crisis of the last couple of years has brought to the fore the need to discuss in depth new policies and strategies for a human centric developmental processes in the global context. This annual summit brings together key stakeholders involved in the worldwide development of the knowledge society, from academia, industry, and government, including policy makers and active citizens, to look at the impact and prospects of - formation technology, and the knowledge-based era it is creating, on key facets of l- ing, working, learning, innovating, and collaborating in today’s hyper-complex world. The summit provides a distinct, unique forum for cross-disciplinary fertilization of research, favoring the dissemination of research on new scientific ideas relevant to - ternational research agendas such as the EU (FP7), OECD, or UNESCO. We focus on the key aspects of a new sustainable deal for a bold response to the multidimensional crisis of our times.




Rethinking the Conceptual Base for New Practical Applications in Information Value and Quality


Book Description

Information value and quality can be considered an essential factor to evaluate both conceptual and practical contributions in organizational, technical, and scientific tasks and projects. It is important to effectively observe and implement these concepts in real organizational plans and efforts. Rethinking the Conceptual Base for New Practical Applications in Information Value and Quality discusses the re-evaluation of the conceptual base of information value and quality found in different forms of media; and how these concepts can be analyzed in real applications and business scenarios. This book is a vital reference source for scholars, practitioners, IT specialists, and students interested in information and knowledge management.




Strategic Uses of Social Media for Improved Customer Retention


Book Description

Social networking venues have increased significantly in popularity in recent years. When utilized properly, these networks can offer many advantages within business contexts. Strategic Uses of Social Media for Improved Customer Retention is a pivotal reference source for the latest scholarly research on the implementation of online social networks in modern businesses and examines how such networks allow for a better understanding of clients and customers. Highlighting theoretical concepts, empirical case studies, and critical analyses, this book is ideally designed for researchers, practitioners, professionals, and upper-level students interested in improving and maintaining customer relationships.




E-Learning Systems, Environments and Approaches


Book Description

The volume consists of twenty-five chapters selected from among peer-reviewed papers presented at the CELDA (Cognition and Exploratory Learning in the Digital Age) 2013 Conference held in Fort Worth, Texas, USA, in October 2013 and also from world class scholars in e-learning systems, environments and approaches. The following sub-topics are included: Exploratory Learning Technologies (Part I), e-Learning social web design (Part II), Learner communities through e-Learning implementations (Part III), Collaborative and student-centered e-Learning design (Part IV). E-Learning has been, since its initial stages, a synonym for flexibility. While this dynamic nature has mainly been associated with time and space it is safe to argue that currently it embraces other aspects such as the learners’ profile, the scope of subjects that can be taught electronically and the technology it employs. New technologies also widen the range of activities and skills developed in e-Learning. Electronic learning environments have evolved past the exclusive delivery of knowledge. Technology has endowed e-Learning with the possibility of remotely fomenting problem solving skills, critical thinking and team work, by investing in information exchange, collaboration, personalisation and community building.




Knowledge Production Modes between Science and Applications 1


Book Description

Inventing isn’t easy! In this book, twelve “valleys of death” are identified which, following a linear approach, correspond to the various obstacles that limit the various passages from an original idea to invention, and then to industrial innovation. These various limiting factors have a variety of origins: disciplined scientific training, weak general and scientific culture, New Public Management, hierarchical support, funding, evaluation, proof of concepts, complexity management, and heuristic and interdisciplinary approaches on the one hand, and attractiveness for the new on the other. After an idea is formulated, these contexts bring small elements of science into play, but above all human aspects ranging from motivation and the quality of exchanges to responsibility. In short, it is a possible dynamic way of living together to promote innovations stemming from science. This is not easy, but if the invention is profitable for society, the downstream sector can greatly facilitate the various stages of commercialization.