Using Evidence in Policy and Practice


Book Description

This book asks how governments in Africa can use evidence to improve their policies and programmes, and ultimately, to achieve positive change for their citizens. Looking at different evidence sources across a range of contexts, the book brings policy makers and researchers together to uncover what does and doesn’t work and why. Case studies are drawn from five countries and the ECOWAS (west African) region, and a range of sectors from education, wildlife, sanitation, through to government procurement processes. The book is supported by a range of policy briefs and videos intended to be both practical and critically rigorous. It uses evidence sources such as evaluations, research synthesis and citizen engagement to show how these cases succeeded in informing policy and practice. The voices of policy makers are key to the book, ensuring that the examples deployed are useful to practitioners and researchers alike. This innovative book will be perfect for policy makers, practitioners in government and civil society, and researchers and academics with an interest in how evidence can be used to support policy making in Africa. The Open Access version of this book, available at https://doi.org/10.4324/9781003007043, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives 4.0 license




French Lessons in Africa


Book Description

Having travelled across West Africa for over ten years, Peter Biddlecombe's often hilarious account of a long and lingering liaison dangereuse with the sixty per cent of the continent that is French-speaking is a highly readable, hugely entertaining introduction to the je ne sais quoi of French Africa. In countries such as Togo, Mali and Burkina Faso, Biddlecome encounters old-fashioned camel butchers, modern witch doctors who run mail-order companies, gold smugglers and counterfeiters who send their sons to Oxford. He also experiences a delicious foie gras of places: from eerie voodoo ceremonies in the old slave port of Ouidah to Italian ice-cream parlors in the middle of the Sahara desert. And Biddlecombe reveals not only Francophone Africa's politics, often bizarre business traditions and culture, but also provides a mass of practical advice on everything from how to eat a water-rat to talking your way through a road block in the middle of an attempted coup.




The State of Peacebuilding in Africa


Book Description

This open access book on the state of peacebuilding in Africa brings together the work of distinguished scholars, practitioners, and decision makers to reflect on key experiences and lessons learned in peacebuilding in Africa over the past half century. The core themes addressed by the contributors include conflict prevention, mediation, and management; post-conflict reconstruction, justice and Disarmament Demobilization and Reintegration; the role of women, religion, humanitarianism, grassroots organizations, and early warning systems; and the impact of global, regional, and continental bodies. The book's thematic chapters are complemented by six country/region case studies: The Democratic Republic of Congo, Rwanda, Sierra Leone, Sudan/South Sudan, Mozambique and the Sahel/Mali. Each chapter concludes with a set of key lessons learned that could be used to inform the building of a more sustainable peace in Africa. The State of Peacebuilding in Africa was born out of the activities of the Southern Voices Network for Peacebuilding (SVNP), a Carnegie-funded, continent-wide network of African organizations that works with the Wilson Center to bring African knowledge and perspectives to U.S., African, and international policy on peacebuilding in Africa. The research for this book was made possible by a grant from Carnegie Corporation of New York.




Successes in African Agriculture


Book Description

Sub—Saharan Africa is one of the poorest regions of the world. Because most Africans work in agriculture, escaping such dire poverty depends on increased agricultural productivity to raise rural incomes, lower food prices, and stimulate growth in other economic sectors. Per capita agricultural production in sub—Saharan Africa has fallen, however, for much of the past half—century. Successes in African Agriculture investigates how to reverse this decline. Instead of cataloging failures, as many past studies have done, this book identifies episodes of successful agricultural growth in Africa and identifies processes, practices, and policies for accelerated growth in the future. The individual studies follow developments in, among other areas, the farming of maize in East and Southern Africa, cassava across the middle belt of Africa, cotton in West Africa, horticulture in Kenya, and dairying in East Africa. Drawing on these case studies and on consultations with agricultural specialists and politicians from across sub—Saharan Africa -- undertaken in collaboration with the African Union's New Partnership for Africa's Development -- the contributors identify two key determinants of positive agricultural performance: agricultural research to provide more productive and sustainable technologies to farmers and a policy framework that fosters market incentives for increasing production. The contributors discuss how the public and private sectors can best coordinate the convergence of both factors. Given current concerns about global food security, this book provides timely and important resources to policymakers and development specialists concerned with reversing the negative trends in food insecurity and poverty in Africa.




Child Care and Culture


Book Description

Child Care and Culture examines parenthood, infancy, and early childhood in an African community, revealing patterns unanticipated by current theories of child development and raising provocative questions about the concept of "normal" child care. Comparing the Gusii people of Kenya with the American white middle class, the authors show how divergent cultural priorities create differing conditions for early childhood development. Combining the perspectives of social anthropology, pediatrics, and developmental psychology, the authors demonstrate how child care customs can be responsive to varied socioeconomic, demographic, and cultural conditions without inflicting harm on children. This text will be of interest to researchers in child development and anthropology.




Life Lessons of African Proverbs


Book Description

African folklore, narratives, idiomatic expressions, and cultures are weaved into short sentences that are rich with wisdom. The primary goal of this book is to disseminate knowledge and share the rich culture of Africa, one does not have to be African to appreciate the creative language at play in this book. Readers are encouraged to use the wisdom embedded in these proverbs to transform their lives and the lives of their loved ones and friends.




Tradition, Culture and Development in Africa


Book Description

By linking culture and tradition with socio-economic development, this book breaks new ground in the discourse on development. It highlights the differences between Euro-centric and African culture, where concepts such as capital accumulation, entrepreneurial attitudes and material wealth are not top priority. In doing so, it dispels popular myths, stereotypes and distortions, as well as discounting misleading accounts about major aspects of African culture and traditional practices.




Customer Service Essentials


Book Description

Customer Service Essentials is a must-read and a definitive source of information on effective management of customer service in Africa and beyond. Leveraging on unique concepts and practices developed in the field of customer service management, this book uses case studies and vignettes to reinforce learnings, drawing parallels to real life experiences. The book is a valuable resource for individuals and organizations, in the quest to achieve excellent customer service, increased productivity and enhanced employee satisfaction. It explores the practical challenges of customer service in Africa, examines critical success factors and provides guidelines for effective customer engagement in this evolving highly networked digital era. Policy makers, directors, managers and students will gain valuable and actionable insights on service management as they navigate the chapters. Praise for Customer Service Essentials: Lessons for Africa and Beyond "This book captures service excellence by detailing out in a most explicit manner essential services dynamics of Responsiveness, Accessibility, Tangibles, Empathy and Reliability. I highly recommend it!" Esi Elliot Assistant Professor, Marketing Suffolk University, Boston, MA "I am very impressed with this book and excited to see the topics being discussed in the Chapters are geared toward quality customer service in Africa. All the chapters are superbly written, relevant to the African context and above all, the authors cover incredibly interesting topics and support them with pertinent cases. Bringing together such fine minds in the field, this book is useful and a must for anyone serious about customer service, service branding and the need to respect the customer." Charles Blankson Professor of Marketing College of Business University of North Texas "Hinson and colleagues have skillfully put together a useful collection of new perspectives on modern customer service essentials with an African and global perspective. This is a highly recommended text for students and practitioners." Ellis L.C. Osabutey Reader Roehampton University Business School United Kingdom




How to Fix South Africa's Schools


Book Description

South Africa has an education crisis, despite the fact that the government spends the biggest slice of its budget on education, more than any other African country. And yet the crisis persists. Jansen and Blank looked at South African schools that work, in spite of adverse conditions -- schools in poor communities, schools with overcrowded classrooms, schools in both rural and urban environments -- and have drawn out the practical strategies that make them successful. 19 short films (included on DVD or available for streaming or download in digital editions) let you visit these schools and understand in the words of their principals, teachers and learners what makes them succeed. Then take look at the 10 key strategies identified and see how to implement them in other schools to effect transformation. As we have come to expect from Jansen, there are no complicated theories, not difficult to implement solutions -- just lots of common sense




Spirit of the Ancestors


Book Description

Spirit of the Ancestors: Lessons from Africa explores modern problems using a beautifully simple window to our inner truths. Westerners who have never traveled to Africa, or in some cases had no particular interest in African culture, report their success using the author's healing practice of honoring their ancestors. Mystical guidance was never so clear