Author : Joelle E. Pitts
Publisher : Libraries Unlimited
Page : 0 pages
File Size : 48,51 MB
Release : 2019-10-16
Category : Education
ISBN : 1440859523
"A practical blueprint for improving online services for library patrons who learn, study, and research online"--
Author : Carol Smallwood
Publisher : Rowman & Littlefield
Page : 354 pages
File Size : 27,83 MB
Release : 2013
Category : Language Arts & Disciplines
ISBN : 0810887223
Increasingly, libraries are struggling to deal with a growing diversity in the cultural background of their patrons. Problems arising from this cultural diversity afflict all library types--school, public and academic. Library Services for Multicultural Patrons is by and for all libraries that are striving to provide multicultural services to match the growing diversity in the cultural background of patrons. The book is designed to offer helpful tips and practical advice to academic, public, and school librarians who want to better serve the multicultural groups in their communities. The contributors to the book are themselves practicing librarians and they share creative ideas for welcoming multicultural patrons into libraries and strategies for serving them more effectively. Librarians will find in these chapters tried and true tips and techniques for marketing and promotion, improving reference services for speakers of English as a second language, and enhancing programming that they can easily implement in their own libraries and communities. The chapters are divided into the following categories for ease of access: 1) Getting Organized and Finding Partners, 2) Reaching Students, 3) Community Connections, 4) Applying Technology, 6) Outreach Initiatives, 6) Programming and Events, and 7) Reference Services. Librarians of all types will be pleased to discover easy-to-implement suggestions for collaborative efforts, many rich and diverse programming ideas, strategies for improving reference services and library instruction to speakers of English as a second language, marketing and promotional tips designed to welcome multicultural patrons into the library, and much more.
Author : Sara K. Zettervall
Publisher : Bloomsbury Publishing USA
Page : 190 pages
File Size : 41,40 MB
Release : 2019-08-14
Category : Social Science
ISBN : 1440857776
Whole Person Librarianship guides librarians through the practical process of facilitating connections among libraries, social workers, and social services; explains why those connections are important; and puts them in the context of a national movement. Collaboration between libraries and social workers is an exploding trend that will continue to be relevant to the future of public and academic libraries. Whole Person Librarianship incorporates practical examples with insights from librarians and social workers. The result is a new vision of library services. The authors provide multiple examples of how public and academic librarians are connecting their patrons with social services. They explore skills and techniques librarians can learn from social workers, such as how to set healthy boundaries and work with patrons experiencing homelessness; they also offer ideas for how librarians can self-educate on these topics. The book additionally provides insights for social work partners on how they can benefit from working with librarians. While librarians and social workers share social justice motivations, their methods are complementary and yet still distinct—librarians do not have to become social workers. Librarian readers will come away with many practical ideas for collaboration as well as the ability to explain why collaboration with social workers is important for the future of librarianship.
Author : Laurel Tarulli
Publisher : Bloomsbury Publishing USA
Page : 201 pages
File Size : 47,99 MB
Release : 2012-01-16
Category : Language Arts & Disciplines
ISBN :
Emphasizing the advantages of working together and exploring the future of library services in an online, socially connected world, this exciting book shows how all public library professionals can take advantage of our strongest community and information tool—the library catalogue. This book is a guide to the library catalogue that all public library professionals will find enlightening and useful. Its technical services perspective provides a different point of view as compared to traditional public library literature, which is often written by frontline professionals. For example, it poses and examines this thought-provoking question: should library catalogues be considered the primary gateway to the library's information, rather than the library website? Author and collection access librarian Laurel Tarulli examines next-generation or "social" catalogues, discussing the theories and concepts behind them, their impact on core library services, and their potential in shaping future libraries and library services. Geared toward frontline and backroom staff, this book helps readers understand next-generation catalogues and see the collaborative opportunities that are possible between the frontline and backroom. Written to be much more than a "one-time" read, this resource book provides practical ideas for beneficial collaboration and implementation of social features in library catalogues.
Author : Judith M. Nixon
Publisher : Routledge
Page : 173 pages
File Size : 39,57 MB
Release : 2014-01-02
Category : Business & Economics
ISBN : 1317985257
For over a decade, some academic libraries have been purchasing, rather than borrowing, recently published books requested by their patrons through interlibrary loan. These books had one circulation guaranteed and so appealed to librarians who were concerned about the large percentage of books selected and purchased by librarians but never checked out by their patrons. Early assessments of the projects indicated that patrons selected quality books that in many cases were cross disciplinary and covered emerging areas of scholarly interest. However, now we have a significant database of the ILL purchase records to compare these titles with books selected through normal methods. The projects described in this book present a powerful argument for involving patrons in the book selection process. This book looks at patron-driven acquisitions for printed books at Purdue University, the University of Nebraska-Lincoln and the University of Illinois, as well as exploring new programs that allow patrons to select e-books or participate in other innovative ways in building the library collections. This book was published as a special issue of Collection Management.
Author : Chigwada, Josiline Phiri
Publisher : IGI Global
Page : 407 pages
File Size : 10,59 MB
Release : 2021-06-25
Category : Language Arts & Disciplines
ISBN : 1799877426
Information and records management has been an important part of society for establishing procedures to effectively manage information. As technology has increased in society, this essential function has been impacted as well. With the onset of technological tools brought upon by the fourth industrial revolution, technologies such as artificial intelligence, the internet of things, big data, and more have changed the face of information and records management. These technologies and tools have paved new ways for security, efficiency in timely processes, new ways to create and process records, and other beneficial traits. Along with these advancements come new contemporary issues, leading to the need for research on how exactly information records management is functioning in modern times, the technologies brought on by the fourth industrial revolution, and both the benefits and challenges to this transition. The Handbook of Research on Information and Records Management in the Fourth Industrial Revolution showcases contemporary issues and demonstrates the value of information and records management in the fourth industrial revolution. The book provides a summary of the key activities undertaken by information and records managers as they seek to make records and information management more visible in the modern knowledge-driven society. The chapters highlight innovation, the use of information and communication technology in information and records management, best practices, challenges encountered, and how they are overcome. The target audience of this book will be composed of professionals, librarians, archivists, lecturers, and researchers working in the field of library and information science, along with practitioners, academicians, and students interested in information and records management in the 21st century.
Author : Joelle E. Pitts
Publisher : Bloomsbury Publishing USA
Page : 180 pages
File Size : 30,65 MB
Release : 2019-10-16
Category : Language Arts & Disciplines
ISBN :
This practical and holistic approach to offering library resources and services to online patrons addresses multiple areas of service to online patrons, including reference, instruction, access, and marketing. Academic libraries are wonderful resources for university students and faculty on campus, and public libraries thrive on providing targeted in-person services such as storytime, makerspaces, and adult programming. It can be easy, however, to forget about the large population of students, faculty, and community members who access library resources and use library services remotely. Library Services for Online Patrons reaches out to patrons who are not—or not always—located on campus or who seldom—if ever—visit libraries' physical facilities and who may not be aware of or able to equitably use library services. The authors focus on ways to organize library resources using principles of design and to cater library services to the specific needs of online students, faculty, and community members. They also address how to effectively target marketing to the online population and how to collaborate with campus and community stakeholders who work directly with them.
Author :
Publisher :
Page : 526 pages
File Size : 34,61 MB
Release : 1983
Category : Blind
ISBN :
Provision of library service to blind and physically handicapped individuals is an ever-developing art/science requiring a knowledge of individual needs, a mastery of information science processes and techniques, and an awareness of the plethora of available print and nonprint resources. This book is intended to bring together a composite overview of the needs of individials unable to use print resources and to describe current and historic practices designed to meet those needs. - Preface.
Author : Michelle Kowalsky
Publisher : American Library Association
Page : 233 pages
File Size : 31,87 MB
Release : 2016-10-31
Category : Language Arts & Disciplines
ISBN : 083891487X
Librarians are continually faced with challenges of how to best meet the needs of patrons with disabilities, whether those patrons have physical or intellectual disabilities, differing learning styles, or even temporary problems which impact their access and may change over time. And because planning considerations range from policies and organizational culture to facilities, technologies, and beyond, librarians need a guide that covers everything: areas that can be addressed quickly and easily as well as those that require long-term strategies. That guide is here. Packed with research-based best practices and handy checklists applicable to all types of libraries, this comprehensive resource defines what makes environments barrier-free, whether physical or virtual, and talks about how libraries can develop a user-centered culture; includes techniques for writing policies and procedures that are clear, realistic, and flexible; provides strategies for setting up facilities, training staff, and maintaining daily operations; discusses collaboration and outreach through community partnerships, including ways to connect patrons with nonprofits and disability organizations; offers programming and workshop ideas such as open houses, tutorials, and tours of the library; delves into assistive technology, website design, making vendor-purchased products accessible, and other information technology issues; and shares ideas for library assessment, realigning strategies, and staying current. This planning guide will enable libraries to create and maintain a truly inclusive environment for all patrons.
Author : Charles Harmon
Publisher : Scarecrow Press
Page : 119 pages
File Size : 26,37 MB
Release : 2013-02-13
Category : Language Arts & Disciplines
ISBN : 0810887495
In this book, nine librarians from across the country describe their libraries’ best practices in this key area. Their contributions range from all-encompassing customer service policies and models any library can both adapt and be proud of to micro-approaches that emphasize offering excellent user-focused technology planning, picture book arrangement with patrons in mind, Web 2.0 tools to connect users with the library, establishing good service delivery chains, and making your library fantastic for homeschoolers. As past Public Library Association President Audra Caplan writes in her introduction to this book, “There is nothing magical about providing excellent customer service; it just takes the right people, the right philosophy and the passion to make it a reality.” If you’ve got all that, here are the best practices to make stellar customer service a reality for your library’s users.
