Medición de la creación de valor a partir del capital intelectual en grandes empresas colombianas


Book Description

Ante la necesidad frecuente de conocer técnicas para medir el capital intelectual a consecuencia de la importancia que este ha alcanzado en la era de la información como elemento generador de rentabilidad y productividad, el presente libro presenta una metodología sencilla y práctica para el cálculo de un coeficiente cuyo resultado permite medir cómo el capital intelectual crea valor en las organizaciones a partir de las eficiencias del capital humano, estructural y empleado que lo conforman. Asimismo, presenta los resultados de una investigación adelantada por la autora en torno a la creación de valor por parte de las grandes empresas colombianas a partir del capital intelectual, que buscó identificar las eficiencias que más explican los cambios en cuatro indicadores financieros que se escogieron para el estudio, como fueron: rentabilidad sobre la inversión, rentabilidad sobre el patrimonio, rotación de los activos totales y la utilidad operacional. Es así como Medición de la creación de valor a partir del capital intelectual en grandes empresas colombianas se constituye en una guía para estudiantes de contaduría y afines en lo que respecta al análisis del activo intangible con un enfoque más económico y gerencial; también puede ser utilizado por gerentes y consultores interesados en conocer métodos para medir el impacto del capital intelectual sobre aspectos de rentabilidad y productividad en las organizaciones; de igual modo, para estudiantes de doctorado del campo contable y afines, se puede constituir en una guía para abordar el estudio de lo intangible en las organizaciones con un enfoque empírico y cuantitativo.




Benchmarking Water Services


Book Description

Benchmarking has become a key tool in the water industry to promote and achieve performance targets for utilities. The use of this tool for performance improvement through systematic search and adaptation of leading practices, has expanded globally during the past decade. Many ongoing projects worldwide aim to address different needs and objectives, in varying contexts, with outstanding results and impact. Benchmarking Water Services provides valuable information to everyone interested in benchmarking in the water industry. The text is aimed at utilities considering joining a benchmarking project, experienced practitioners in charge of organizing a benchmarking exercise, consultants, regulators and researchers. The document is presented with a clear practice oriented approach and can be used as a how-to-benchmark guide presented from different perspectives (participants, organizers, supervising bodies). Readers will gain practical insight on real life benchmarking practices and will benefit from the experiences gained in some of the leading benchmarking projects of the water industry (including the IWA-WSAA benchmarking efforts, the European Benchmarking Co-operation and the several benchmarking projects carried out in Austria and Central Europe). The manual also presents the new IWA Benchmarking Framework, which aims to harmonize the terms used to describe benchmarking and performance indicators practices in the water industry, guaranteeing a more fluent and efficient communication. This Manual of Best Practice is edited by the IWA Specialist Group on Benchmarking and Performance Assessment, and co-published by AWWA and IWA Publishing. Praise for Benchmarking Water Services: "The continual trend of conceptual to specifics throughout the book provides for an educational experience each time the book is either casually perused or carefully studied." "The authors (Cabrera, Haskins and Fritiz) diligently pursue the focus of improvement." "Benchmarking Water Services is an in depth and practical ‘must have’ guide for any utility currently engaged in or planning to develop a benchmarking process" - Gregory M. Baird (2012) Benchmarking: An International Journal 19:2. More information about the book can be found on the Water Wiki in an article written by the author: http://www.iwawaterwiki.org/xwiki/bin/view/Articles/TheNewIWABenchmarkingFramework A Spanish language version of this book is available as a free eBook: http://www.iwawaterwiki.org/xwiki/bin/view/Articles/eBookTitlesfromIWAPublishingFreetoDownload-Volume2#HBenchmarkingParaServiciosdeAgua




Indicadores de Gestión y Cuadro de Mando


Book Description

En esta obra se comenta lo que han dicho algunos de los principales 'gurúes' de la administración de empresas al respecto de los indicadores de gestión poniendo especial énfasis en el cuadro de Mando Integral, de Kaplan y Norton, tanutilizado en todo el mundo occidental en la actualidad. También se habla de la'cadena de valor', de Michael Porter y de la importancia de definir las actividades necesarias para el éxito de la compañía.INDICE: Indicadores de medida del rendimiento. Generalidades. Indicadores de medida. Ejemplos prácticos. Lo que nos dicen los gurúes. Cuadro de mando integral, de Kaplan y Norton. La pirámide de los resultados, de Linch y Cross. Lacadena de valor. El capital intelectual. Indice de productividad-calidad.




An Opportunity for a Different Peru


Book Description

For the first time in the republican history of Peru, the presidential transition takes place in democracy, social peace, fast economic growth and favorable world markets. In other words, there has never been a better chance to build a different Peru - a richer country, more equal and governable. There are multiple ways to achieve that goal. New reforms must stem from a widespread and participatory debate, one of a common vision conceived for and by Peruvians. This book aims at making a technical and independent contribution to such debate; it summarizes the knowledge available about the challenges to be faced by the new administration. The study does not recommend silver bullets, but suggests policy options. It is based on the analysis of the current reality and in six decades of relationships with Peru, in which the Bank has implemented more than 100 projects and prepared more than 500 technical reports covering the wide range of development topics. When necessary, the study provides lessons that the Bank has learned elsewhere. The study provides a conceptual framework to the analysis of the country's 34 economic sectors and the two historical perspectives behind them. In doing so, it offers a comprehensive reform agenda that sheds light on possible priorities and courses of action.










Investing in People


Book Description

Argues that healthy, educated people are the world's most important resource and that the world's poor have not been adequately helped by foreign aid because of the misunderstandings of donor governments




The Critical Path to Corporate Renewal


Book Description

The Critical Path to Corporate Renewal is a practical and effective agenda for revitalizing the corporation. Through an in depth analysis of six companies that have undergone fundamental changes, the authors describe what works and what doesn't in corporate renewal. Describes the many common errors companies make in getting started. The human sources of competitive advantage--coordination, commitment, and competence--cannot be enhanced through programs. Successful corporate renewal occurs only when plants, divisions, and departments involve employees. That must be done through a carefully designed series of steps--the critical path--led by unit general managers. Companies that have followed this strategy have flatter and less hierarchical organizations, employees who take initiative to reduce costs and improve quality, and enhanced teamwork at all levels.




Child Friendly Schools Manual


Book Description

This Child-Friendly Schools (CFS) Manual was developed during three-and-a-half years of continuous work, involving the United Nations Children's Fund education staff and specialists from partner agencies working on quality education. It benefits from fieldwork in 155 countries and territories, evaluations carried out by the Regional Offices and desk reviews conducted by headquarters in New York. The manual is a part of a total resource package that includes an e-learning package for capacity-building in the use of CFS models and a collection of field case studies to illustrate the state of the art in child-friendly schools in a variety of settings.