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Yield Management

Author : Anthony Ingold

Publisher : Cengage Learning EMEA

Page : 8 pages

File Size : 30,26 MB

Release : 2000

Category : Business & Economics

ISBN : 9780826448255

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Book Description

This ground-breaking textbook covers all aspects of the subject and draws on a wide range of applications in the service industries. Three sections comprise this book: the first presents underpinning knowledge associated with Yield Management; the second examines contemporary models of Yield Management across a number of service sectors; and the third reviews how Yield Management acts as a decision support system for front-line staff and managers, and also highlights the growing importance of new technologies. The book concludes with a range of case studies taken from airlines, hotels, restaurants, cruise lines and leisure industries.



At Your Service?

Author : Gaurav Nayyar

Publisher : World Bank Publications

Page : 364 pages

File Size : 36,94 MB

Release : 2021-10-18

Category : Business & Economics

ISBN : 1464817103

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Book Description

Manufacturing-led development has provided the traditional model for creating jobs and prosperity. But in the past three decades the conventional pattern of structural transformation has changed, with the services sector growing faster than the manufacturing sector. This raises critical questions about the ability of developing economies to close productivity gaps with advanced economies and to create good jobs for more people. At Your Service? The Promise of Services-Led Development (www.worldbank.org/services-led-development) assesses the scope of a services-driven development model and policy directions that can maximize the model’s potential.



Strategic Management of Professional Service Firms

Author : Stephan Kaiser

Publisher : Springer Science & Business Media

Page : 211 pages

File Size : 36,49 MB

Release : 2010-11-19

Category : Business & Economics

ISBN : 3642160638

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Book Description

Managing strategies for professional service firms is an important and complex activity. The main issues in this book cover the core management principles for service firms in a comprehensive way. Based on current research findings it includes the management of service quality, knowledge and marketing as well as people, organizational and strategic issues. In understanding critical resources managers and partners will be able to effectively develop and exploit them. The book contains practical advice and offers a profound insight into the managerial excellence of service companies.



TQM in the Service Sector

Author : R.P. Mohanty & R.R. Lakhe

Publisher : Jaico Publishing House

Page : 401 pages

File Size : 26,38 MB

Release : 2008-02-01

Category : Business & Economics

ISBN : 8172249535

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Book Description

The service sector contributes to the economy by absorbing surplus labor released from the agriculture and manufacturing sectors due to automations. It plays a positive role in maintaining economic stability. This sector covers many organizations such as health-care, education, banking, municipalities,etc. This book is about understanding TQM concepts and applications in the service sector.





Start-Ups and SMEs: Concepts, Methodologies, Tools, and Applications

Author : Management Association, Information Resources

Publisher : IGI Global

Page : 1687 pages

File Size : 41,71 MB

Release : 2020-01-03

Category : Business & Economics

ISBN : 179981761X

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Book Description

Smaller companies are abundant in the business realm and outnumber large companies by a wide margin. To maintain a competitive edge against other businesses, companies must ensure the most effective strategies and procedures are in place. This is particularly critical in smaller business environments that have fewer resources. Start-Ups and SMEs: Concepts, Methodologies, Tools, and Applications is a vital reference source that examines the strategies and concepts that will assist small and medium-sized enterprises to achieve competitiveness. It also explores the latest advances and developments for creating a system of shared values and beliefs in small business environments. Highlighting a range of topics such as entrepreneurship, innovative behavior, and organizational sustainability, this multi-volume book is ideally designed for entrepreneurs, business managers, executives, managing directors, academicians, business professionals, researchers, and graduate-level students.



Strategic Marketing Management and Tactics in the Service Industry

Author : Sood, Tulika

Publisher : IGI Global

Page : 415 pages

File Size : 23,28 MB

Release : 2017-03-20

Category : Business & Economics

ISBN : 1522524762

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Book Description

Customer satisfaction is a critical factor to the potential success or failure of a business. By implementing the latest marketing strategies, organizations can better withstand the competitive market. Strategic Marketing Management and Tactics in the Service Industry is an essential reference publication that features the latest scholarly research on service strategies for competitive advantage across industries. Covering a broad range of topics and perspectives such as customer satisfaction, healthcare service, and microfinance, this book is ideally designed for students, academics, practitioners, and professionals seeking current research on best practices to build rapport with customers.





Research Anthology on Recent Trends, Tools, and Implications of Computer Programming

Author : Management Association, Information Resources

Publisher : IGI Global

Page : 2069 pages

File Size : 34,1 MB

Release : 2020-08-03

Category : Computers

ISBN : 1799830179

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Book Description

Programming has become a significant part of connecting theoretical development and scientific application computation. Computer programs and processes that take into account the goals and needs of the user meet with the greatest success, so it behooves software engineers to consider the human element inherent in every line of code they write. Research Anthology on Recent Trends, Tools, and Implications of Computer Programming is a vital reference source that examines the latest scholarly material on trends, techniques, and uses of various programming applications and examines the benefits and challenges of these computational developments. Highlighting a range of topics such as coding standards, software engineering, and computer systems development, this multi-volume book is ideally designed for programmers, computer scientists, software developers, analysts, security experts, IoT software programmers, computer and software engineers, students, professionals, and researchers.



Service And Operations Management

Author : Cengiz Haksever

Publisher : World Scientific Publishing Company

Page : 691 pages

File Size : 38,4 MB

Release : 2017-12-26

Category : Business & Economics

ISBN : 9813209461

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Book Description

The purpose of this book is to provide cutting-edge information on service management such as the role services play in an economy, service strategy, ethical issues in services and service supply chains. It also covers basic topics of operations management including linear and goal programming, project management, inventory management and forecasting.This book takes a multidisciplinary approach to services and operational management challenges; it draws upon the theory and practice in many fields of study such as economics, management science, statistics, psychology, sociology, ethics and technology, to name a few. It contains chapters most textbooks do not include, such as ethics, management of public and non-profit service organizations, productivity and measurement of performance, routing and scheduling of service vehicles.An Instructor's Solutions Manual is available upon request for all instructors who adopt this book as a course text. Please send your request to [email protected].