Mediating Emergencies and Conflicts


Book Description

Contributors to this volume discuss different types of emergencies and conflicts and how challenging these multilingual operational environments are for linguists. The growth in reach and number of international relief operations has exposed the limits of current research into these challenges. Evidence in disaster management studies suggests communication remains a major operational issue. This book calls for enhanced focus on the role of translators and interpreters in emergencies by discussing existing research and questions which have emerged from experience in the field. Contributions in this volume undeniably demonstrate the need for multidisciplinary studies in mediating multilingual emergencies. They consider emergencies in hospitals (Cox and Lázaro Gutiérrez), in disaster response (Dogan), in bespoke training to translators in fast-developing crises (O’Brien), and in planning responses in predictably dangerous habitats (Razumovskaya & Bartashova). The volume also illustrates scenarios in which discourse on language mediation shows bias by limiting political dialogues (Al Shehari), by conditioning news reporting (Skorokhod), and by enforcing stereotypical notions of linguists in wars (Gaunt).




How Mediation Works


Book Description

An original study of the language of mediation, which uses excerpts from real mediation sessions to illustrate how mediation works and how mediators can best help disputants make claims, present evidence and propose solutions. It will interest researchers and students of sociolinguistics, conversation analysis, and the sociology of law.




Conflict First Aid


Book Description

This book gives practical tips on how to manage disputes and personality clashes before they create major problems for business and relationships. Written in laymen’s terms with examples, acronyms, and illustrations, it helps the reader understand the causes of conflict and how it develops and escalates. The author explains the scientific basis for seemingly illogical behavior under stress and in conflict and also offers tips and tools for managing emotions and behaviors in difficult situations. Guidance is provided on setting and maintaining standards, balancing responsibilities with relationships, and dealing with negative issues before serious damage is done. The book is structured so that it can either be read as a whole or the relevant section accessed in a crisis, with a toolkit of resources at the end. Each chapter ends with questions to check understanding. Full of convenient tools and insights into managing emotions and handling disagreements, it provides a handy resource for managers and employees.




Interpreting Conflict


Book Description

This edited book examines the role of interpreting in conflict situations, bringing together studies from different international and intercultural contexts, with contributions from military personnel, humanitarian interpreters and activists as well as academics. The authors use case studies to compare relevant notions of interpreting in conflict-related scenarios such as: the positionality of the interpreter, the ethical, emotional and security implications of their work, the specific training needed to carry out work for military and humanitarian organizations, and the relations of power created between the different stakeholders. The book will be of interest to students and scholars of translation and interpreting, conflict and peace studies, as well as conflict resolution and management.




Artful Mediation


Book Description




Renegotiating Health Care


Book Description

Renegotiating Health Care Since the first edition of Renegotiating Health Care was published in 1995, new treatments, technologies, business models, reimbursement methods, and regulations have tangibly transformed the substance of health care negotiation. This thoroughly revised and updated edition of Renegotiating Health Care offers a practical guide to negotiation and conflict resolution in the health care field. It explores why unresolved conflict can hamper any organization's ability to make timely, cost-effective decisions and implement new strategies. The book focuses on the complex interactions between those who deliver, receive, administer, and oversee health care. It defines negotiation techniques and conflict resolution approaches that can improve efficiency, quality of care, and patient safety. Renegotiating Health Care outlines strategies and methods to resolve the myriad thorny issues encompassing the health care enterprise. It should be required reading for students and professionals in health services management, clinicians, leaders, policy makers, and conflict resolution experts working in the health care field. Praise for Renegotiating Health Care "An outstanding book! I learned their principles of meta-leadership while at the CDC and continue to use them at ABC News. This book is a must for anyone in leadership: practical, intuitive, and priceless." Richard E. Besser, MD, chief health and medical editor, ABC News "This book is a must-read to assist today's health professional navigate the ever-changing health care delivery system. Leadership will be the key to success." Pat Ford-Roegner, RN, MSW, FAAN, senior health consultant and former CEO, American Academy of Nursing




Complex Emergencies


Book Description

Analysing the abusive systems that surround and produce humanitarian disasters, this text gives particular attention to the economic, political and psychological functions of civil conflicts and humanitarian disasters.




Translation and Migration


Book Description

Translation and Migration examines the ways in which the presence or absence of translation in situations of migratory movement has currently and historically shaped social, cultural and economic relations between groups and individuals. Acts of cultural and linguistic translation are discussed through a rich variety of illustrative literary, ethnographic, visual and historical materials, also taking in issues of multiculturalism, assimilation, and hybridity analytically re-framed. This is key reading for students undertaking Translation Studies courses, and will also be of interest to researchers in sociology, cultural studies, anthropology and migration studies.