Medical Receptionists and Secretaries Handbook


Book Description

This best-selling classic has now been fully revised, expanded and updated. It has established itself over ten years and with three previous editions as the essential handbook for study and daily reference. Medical Receptionists and Secretaries Handbook, Fourth Edition contains vital information for all staff enabling them to work efficiently and effectively both within the NHS and private medical sectors. It encourages an understanding of the importance of administrative staff in providing high standards of patient care and promotes teamwork throughout the whole healthcare environment. No medical receptionist, secretary or healthcare administrator should be without it!




Medical Receptionists and Secretaries Handbook, 4th Edition


Book Description

This best-selling classic has now been fully revised, expanded and updated. It has established itself over ten years and with three previous editions as the essential handbook for study and daily reference. Medical Receptionists and Secretaries Handbook, Fourth Edition contains vital information for all staff enabling them to work efficiently and effectively both within the NHS and private medical sectors. It encourages an understanding of the importance of administrative staff in providing high standards of patient care and promotes teamwork throughout the whole healthcare environment. No medical receptionist, secretary or healthcare administrator should be without it!.







Current Catalog


Book Description

First multi-year cumulation covers six years: 1965-70.




Information Security Management Handbook, Fourth Edition


Book Description

Whether you are active in security management or studying for the CISSP exam, you need accurate information you can trust. A practical reference and study guide, Information Security Management Handbook, Fourth Edition, Volume 3 prepares you not only for the CISSP exam, but also for your work as a professional. From cover to cover the book gives you the information you need to understand the exam's core subjects. Providing an overview of the information security arena, each chapter presents a wealth of technical detail. The changes in the technology of information security and the increasing threats to security from open systems make a complete and up-to-date understanding of this material essential. Volume 3 supplements the information in the earlier volumes of this handbook, updating it and keeping it current. There is no duplication of material between any of the three volumes. Because the knowledge required to master information security - the Common Body of Knowledge (CBK) - is growing so quickly, it requires frequent updates. As a study guide or resource that you can use on the job, Information Security Management Handbook, Fourth Edition, Volume 3 is the book you will refer to over and over again.




Information Security Management Handbook, Fourth Edition, Volume III


Book Description

Whether you are active in security management or studying for the CISSP exam, you need accurate information you can trust. A practical reference and study guide, Information Security Management Handbook, Fourth Edition, Volume 3 prepares you not only for the CISSP exam, but also for your work as a professional. From cover to cover the book gives you the information you need to understand the exam's core subjects. Providing an overview of the information security arena, each chapter presents a wealth of technical detail. The changes in the technology of information security and the increasing threats to security from open systems make a complete and up-to-date understanding of this material essential. Volume 3 supplements the information in the earlier volumes of this handbook, updating it and keeping it current. There is no duplication of material between any of the three volumes. Because the knowledge required to master information security - the Common Body of Knowledge (CBK) - is growing so quickly, it requires frequent updates. As a study guide or resource that you can use on the job, Information Security Management Handbook, Fourth Edition, Volume 3 is the book you will refer to over and over again.




Medical Receptionists and Secretaries Handbook


Book Description

The volume provides a concise but comprehensive manual for use as both a college text and a practical reference for receptionists and secretaries in hospitals and general practice.




Develop Your Interpersonal and Self-Management Skills


Book Description

Aimed at all healthcare professionals, including administration and clerical staff, particularly those with direct patient contact, this easy to comprehend book covers angry, upset and abusive patients (and visitors).




Attention and Performance XVII


Book Description

In 1966 the first meeting of the Association for the Study of Attention and Performance was held in the Netherlands to promote the emerging science of cognitive psychology. This volume is based on the most recent conference, held in Israel thirty years later. The focus of the conference was the interaction between theory and application. The organizers chose the specific topic, cognitive regulation of performance, because it is an area where contemporary theories of cognitive processes meet the everyday challenges posed by human interactions with complex systems. Present-day technological systems impose on the operator a variety of supervisory functions, such as input and output monitoring, allocation of cognitive resources, choice of strategies, and regulation of cognitive operations. A challenge for engineers and designers is to accommodate the cognitive requirements called for by these systems. The book is divided into four sections: the presentation and representation of information, cognitive regulation of acquisition and performance, consciousness and behavior, and special populations: aging and neurological disorders. Contributors Nicole D. Anderson, Moshe Bar, Lynn Bardell, Alice E. Barnes, Irving Biederman, Robert A. Bjork, Richard A. Block, Fergus I. M. Craik, Heiner Deubel, John Dunlosky, Ido Erev, Ronald Fisher, John M. Flach, Barry Goettl, Morris Goldsmith, Daniel Gopher, Lynn Hasher, Okihide Hikosaka, Larry L. Jacoby, Peter Kalocsai, Colleen Kelley, David E. Kieras, Roberta Klatzky, Asher Koriat, Arthur F. Kramer, Elisabetta Ladavas, John L. Larish, Susan J. Lederman, John Long, Cynthia P. May, Guiliana Mazzoni, Brian McElree, David Meyer, Satoru Miyauchi, Neville Moray, Louis Narens, Thomas O. Nelson, Raymond S. Nickerson, Lynne Reder, J. Wesley Regian, Ian Robertson, Wolfgang Schneider, Christian D. Schunn, Wayne Shebilske, Shinsuke Shimojo, Suresh Subramaniam, Tom N. Trainham, Jehoshua Tsal, Timothy A. Weber, Christopher Wickens, Rose T. Zacks, Dan Zakay




Stress Management for Primary Health Care Professionals


Book Description

This book is the first one to examine stress in primary health care professionals in the UK - the professionals who are in the frontline of medical care in a rapidly changing society. It is a detailed literate review of stress in general and includes the results of studies on primary health care professionals. It contains extensive material from face-to-face interviews with each profession and practical advice on how they can manage stress.