Mindful Change in Times of Permanent Reorganization


Book Description

Since the 1990ies, organizations from different sectors have been operating in increasingly dynamic socio-economic environments characterized by unexpected events and instability. Organizations tend to adjust to dynamic environments by change initiatives promoting permanent reorganization. Such change initiatives often induce unintended effects, e.g. an erosion of trust, the violation of ‘psychological contracts’ in employees’ eyes or a decrease in organizational effectiveness. This book explores and analyzes whether such unintended effects can be anticipated or constructively dealt with by mindful change. The latter refers to the concept of organizational mindfulness that originally is linked to risk and safety research, e.g. in respect to ‘High Reliability Organizations’. In this book, organizational mindfulness is re-conceptualized addressing organizational change in the perspective of organizational sustainability. Moreover, it is explored how institutions foster or restrict organizations’ capability of organizational mindfulness in change processes.




Steps towards a Mindful Organisation


Book Description

This book presents a guideline for turning any organisation into a more mindful one, allowing it to manage unexpected events and develop stronger resilience. The author conducted empirical research with a German IT company’s staff and its leadership in a longitudinal way. The whole team was trained in individual mindfulness competencies. Individual mindfulness is a state of being that can be developed through mindfulness mediation. When combined with social interactions, cultural adaptations and structural changes, collective mindfulness develops. Collective mindfulness allows an organisation to become more agile. The author argues that mindfulness training influences the openness and knowledge-sharing behaviour of an organisation, first on an individual and then a collective level. Such training can generate awareness, increase empathy between the team members, and lead towards a more successful organisation. This study can inspire team managers to improve the work environment as well as academics to update their current level of research in the field of individual and collective mindfulness.




Restructuring Welfare Governance


Book Description

This volume brings together cutting-edge scholarship on an under-researched and topical issue. Quasi-marketization and managerialization of welfare organizations are found to constitute common reform trends in many European countries and across social policy domains, following similar timings albeit with different intensities. The analysis, carried out at the meso and micro levels, reveals that ex-post control by states has been strengthened, managers are becoming relevant or even central actors, while professionals in public welfare institutions are seeing their role and autonomy challenged.' - Ana M. Guillén, University of Oviedo, Spain 'In the contemporary welfare state public management has become a profession of its own. At the same time professionals in public welfare bureaucracies have incorporated market considerations and managerial objectives in their daily work. This current evolution of welfare governance, path dependent as it is, has been documented thoroughly in this book, both in depth and from a comparative perspective. It makes the book a must read for all who are interested in the welfare state and care about its future.' - Peter Hupe, Erasmus University Rotterdam, the Netherlands 'This edited collection on welfare governance across Europe will prove itself invaluable for research and teaching purposes. It usefully brings together the whole range of social sciences in a series of well organized, evidenced and argued chapters. The book is organized into two parts, the first focusing on the impact of marketization and managerialization across Europe and across sectors within the welfare state, while the second half focuses on the professions and the emerging human resource management issues. Both are crucial aspects of the new governance and together deliver a coherent and comprehensive set of papers addressing a highly pertinent set of questions for policymakers, analysts and managers for the next decade and will become recommended reading for the students, the welfare state, social and health policy as well as public sector management and administration.' - Mike Dent, Staffordshire University, UK Quasi-markets and managerial steering techniques have spread in the provision of welfare state services and are now a salient feature. This innovative book explores the introduction and impact of marketization and managerialism in social policy by adopting a dual perspective - one on regulation and governance, the other on human resources - covering five fields of social service delivery. Welfare governance (for example, welfare mix, regulation, employment conditions and customer involvement) has changed significantly in the past decade. In particular, the new governance models not only clash with traditional ideas of bureaucratic regulation but also with the norms and standards of professional service delivery. The fact that the labor force in welfare organizations is made up of 'professionals' implies that the introduction of new modes of welfare governance often results in organizational conflicts. The editors and contributors collectively assesses these processes not only by comparing different policy fields and countries, but also by taking a close look inside organizations, examining the coping strategies of professionals, and how they adapt to new models of governing welfare organizations. An ideal compliment to undergraduate and postgraduate study, Restructuring Welfare Governanceis essential reading for scholars in the fields of social policy, public administration and comparative welfare state analysis. Contributors: K. Baadsgaard, V. Burau, F.A. Ceravolo, B. Jantz, H. Jørgensen, T. Klenk, E. Kuhlmann, R. Moscati, M. Noordegraaf, I. Nørup, E. Pavolini, T. Peetz, M. Rostan, U. Schimank, A. Stanchi, C. Teelken, H. Theobald, M. Thunnissen, M. Turri




The Mindful Tourist


Book Description

The Mindful Tourist: The Power of Presence in Tourism is an innovative new study based on the detailed exploration of mindful consumer behaviour, drawing on insights from new cases of mindful tourism experiences and examining the potential for broader uptake across the industry.




Research Anthology on Digital Transformation, Organizational Change, and the Impact of Remote Work


Book Description

As the use of remote work has recently skyrocketed, digital transformation within the workplace has gone under a microscope, and it has become abundantly clear that the incorporation of new technologies in the workplace is the future of business. These technologies keep businesses up to date with their capabilities to perform remote work and make processes more efficient and effective than ever before. In understanding digital transformation in the workplace there needs to be advanced research on technology, organizational change, and the impacts of remote work on the business, the employees, and day-to-day work practices. This advancement to a digital work culture and remote work is rapidly undergoing major advancements, and research is needed to keep up with both the positives and negatives to this transformation. The Research Anthology on Digital Transformation, Organizational Change, and the Impact of Remote Work contains hand-selected, previously published research that explores the impacts of remote work on business workplaces while also focusing on digital transformation for improving the efficiency of work. While highlighting work technologies, digital practices, business management, organizational change, and the effects of remote work on employees, this book is an all-encompassing research work intended for managers, business owners, IT specialists, executives, practitioners, stakeholders, researchers, academicians, and students interested in how digital transformation and remote work is affecting workplaces.




The Routledge Companion to Mindfulness at Work


Book Description

Given the ever-growing interest in the benefits of mindfulness to organizations and the individuals who work in them, this Companion is a comprehensive primary reference work for mindfulness (including creativity and flow) in the workplace, including business, healthcare, and educational settings. Research shows that mindfulness boosts creativity through greater insight, receptivity, and balance, and increases energy and a sense of wellbeing. This Companion traces the genesis and growth of this burgeoning field, tracks its application to the workplace, and suggests trends and future directions. With contributions from leading scholars and practitioners in business, leadership, psychology, healthcare, education, and other related fields, The Routledge Companion to Mindfulness at Work is an extensive reference work which will be a vital resource to the fields of management and organizational studies, human resource management, psychology, spirituality, cultural anthropology, and sociology. Each chapter will present a listing of key topics, a case or situation that illustrates the application of the themes, workplace lessons, and reflection questions.




Organisational Change: Development and Transformation


Book Description

Change Management is a crucial process for gaining the competitive advantage that is the goal of many organisations. Leaders and change agents are often faced with conflicting challenges of motivating and understanding increasingly diverse workforces, accounting to stakeholders and planning for the future in a chaotic environment. Organisation Change: Development and Transformation, 7e takes both an organisational development and transformational approach to change, to reflect the environment of change faced by organisations today. With the field of organisational change continuing to evolve, especially in an international context, future directions of change management are also discussed. To emphasise the relationship between theory to practice, this text provides 10 local and international case studies, practitioner vignettes and a suite of online cases supported by a case matrix.




Handbook of e-Tourism


Book Description

This handbook provides an authoritative and truly comprehensive overview both of the diverse applications of information and communication technologies (ICTs) within the travel and tourism industry and of e-tourism as a field of scientific inquiry that has grown and matured beyond recognition. Leading experts from around the world describe cutting-edge ideas and developments, present key concepts and theories, and discuss the full range of research methods. The coverage accordingly encompasses everything from big data and analytics to psychology, user behavior, online marketing, supply chain and operations management, smart business networks, policy and regulatory issues – and much, much more. The goal is to provide an outstanding reference that summarizes and synthesizes current knowledge and establishes the theoretical and methodological foundations for further study of the role of ICTs in travel and tourism. The handbook will meet the needs of researchers and students in various disciplines as well as industry professionals. As with all volumes in Springer’s Major Reference Works program, readers will benefit from access to a continually updated online version.




Organizational Routines


Book Description

Over the past 15 years, organizational routines have been increasingly investigated from a process perspective to challenge the idea that routines are stable entities that are mindlessly enacted. A process perspective explores how routines are performed by specific people in specific settings. It shows how action, improvisation, and novelty are part of routine performances. It also departs from a view of routines as "black boxes" that transform inputs into organizational outputs and places attention on the actual actions and patterns that comprise routines. Routines are both effortful accomplishments, in that it takes effort to perform, sustain, or change them, and emergent accomplishments, because sometimes the effort to perform routines leads to unforeseen change. While a process perspective has enabled scholars to open up the 'black box' of routines and explore their actions and patterns in fine-grained, dynamic ways, there is much more work to be done. Chapters in this volume make considerable progress, through the three main themes expressed across these chapters. These are: Zooming out to understand routines in larger contexts; Zooming in to reveal actor dispositions and skill; and Innovation, creativity and routines in ambiguous contexts.




Throughput Accounting in a Hyperconnected World


Book Description

As economies globalize, the number and power of transnational companies increases, especially in developing countries. Relevant, reliable, and comparable financial information and a common business language are needed to ensure communication between all users of financial information. Throughput Accounting in a Hyperconnected World provides innovative insights into controversial debates regarding the configuration and use of accounting and finance information both internally within economic entities and through third parties. These debates underline the major responsibility of users when configuring accounting and finance models and thereby in modelling business information. The content within this publication covers risk analysis, social accounting, and entrepreneurial models and is designed for managers, accountants, risk managers, academics, researchers, practitioners, and students.