Ask a Manager


Book Description

From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together




Infection Control and Management of Hazardous Materials for the Dental Team - E-Book


Book Description

**Selected for Doody's Core Titles® 2024 in Dentistry** Emphasizing patient safety and disease prevention in the dental office, Infection Control and Management of Hazardous Materials for the Dental Team, 7th Edition, is an essential resource for all members of the dental team. With discussions ranging from microbiology concepts to protocols for clinical asepsis, this comprehensive, highly practical text features the most up-to-date regulatory recommendations, as well as coverage of patient safety preparation and infection control breaches. Step-by-step instructions make it easy to perform safety procedures and use the supplies and equipment needed to prevent the spread of infectious disease, while real-world case scenarios present opportunities for critical thinking and application. - Comprehensive coverage looks at infection control and prevention from the perspective of all dental team members. - Easy-to-follow, step-by-step procedures are provided for skills that dental team members must master, each presented with a goal, materials, chronological steps, and rationales for the performance of each step. - Review questions ensure your comprehension of the material and provide practice for classroom and board examinations. - Key terms begin each chapter and are highlighted within text discussions and defined in a back-of-book glossary. - Chapter learning objectives help you set goals for what you will accomplish and serve as checkpoints for comprehension and study tools in preparation for examinations. - NEW! Content regarding COVID-19 examines its effects on infection control in the dental office, including a new appendix outlining CDC guidance for dental settings. - NEW! Updated coverage of the sterilization of dental handpieces is based on the April 2018 CDC update. - UPDATED! Case scenarios represent the most current infection control practices for today's dental practice and help you apply what you've learned to real-world situations. - UPDATED! Artwork throughout the text reflects the latest dental equipment and supplies.




Post Office Clerk


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The Post Office Clerk


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Machinery


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Model Rules of Professional Conduct


Book Description

The Model Rules of Professional Conduct provides an up-to-date resource for information on legal ethics. Federal, state and local courts in all jurisdictions look to the Rules for guidance in solving lawyer malpractice cases, disciplinary actions, disqualification issues, sanctions questions and much more. In this volume, black-letter Rules of Professional Conduct are followed by numbered Comments that explain each Rule's purpose and provide suggestions for its practical application. The Rules will help you identify proper conduct in a variety of given situations, review those instances where discretionary action is possible, and define the nature of the relationship between you and your clients, colleagues and the courts.




The Third Branch


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The Intelligent Nation


Book Description

The Intelligent Nation proposes a systemic and radical transformation of the organisation, management, ownership and performance of the services of the state by capitalising on the potential offered by contemporary information capability and fulfilling the rights and obligations both to and of citizens. In this book, John Beckford shows how, by adopting the principles of an Intelligent Organisation, the state can thrive and meet the needs of its citizens. He proposes a complete rethink of the state as the enabler or provider of public services. In particular, he points to the failure of the public sector to significantly emulate the massive gains in productivity and customer focus experienced in both manufacturing and services (e.g. finance, retailing, insurance). Governance and all public services must be redesigned to align to the contemporary needs of the citizen and exploit the power of information to enable a transformation of their effectiveness, redefine efficiency and support human-based services in crucial areas. Each chapter provides the key learning points, a discussion of the problem in theory and practice, integrated case studies, and discussion points. Written in an accessible style, the book provides thought-provoking supplemental reading for masters and undergraduate students reading organisation theory, organisation development, political science, public administration, healthcare, information systems and business and management science.




The Electrical Review


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