Pediatric Telephone Advice


Book Description

This handbook presents step-by-step protocols for telephone triage and advice for over 150 pediatric symptoms and chief complaints. Written in algorithmic format, the protocols list questions the health care professional should ask the caller to assess the urgency of the problem and determine whether it requires emergency intervention, an office visit, or home care. Where appropriate, the book provides first aid and home care instructions for parents and alerts parents to complications that warrant a call back.




Pediatric Nurse Telephone Triage


Book Description

This new book is a companion to Pediatric Telephone Protocols: Office Version, and it can also stand alone as an independent resource. Pediatric Nurse Telephone Triage is a pediatric nurse triage tool that has 2 major objectives. the first objective is to teach nurses how to perform nurse telephone triage using standard triage guidelines. the second objective is to educate nurses to better understand the rationale behind the Barton D. Schmitt telephone triage guidelines. Tables, figures, and algorithms are used throughout the text to illustrate, organize, and explain how to do telephone tria




Adult Telephone Protocols


Book Description

This great resource provides the expert help triagers need to handle a wide array of phone inquiries. The new 4th edition is completely revised and updated to include more than 100 protocols that provide step-by-step guidance for addressing 90% of the most common adult complaints.




Breastfeeding Telephone Triage and Advice


Book Description

This new 3rd edition is completely updated and revised and includes 2 brand new protocols: Early Weight Loss, Birth Hospital or First Week, and Child Care Policies/Suggestions.







Telephone Triage Protocols for Nurses


Book Description

Performing telephone triage requires the ability to make quick and effective decisions based on limited information.This rapid-access resource delivers over 200 triage protocols for evaluating patients' symptoms over the telephone. Each symptom entry lists questions, grouped by urgency level, to determine whether the caller should seek emergency care immediately, seek medical care the same day, call back for appointment, or follow home care instructions. Detailed home care instructions are then provided. Simple, direct, and useful, this is the most comprehensive and user-friendly telephone triage book available. This new edition features several new protocols--swine flu (H1N1 virus), bedbug problems, tattoo problems, and emergency contraception--as well as new information in the introductory chapter about program development, management issues, and staff development, including training. Other features include a new reminder about documentation in each protocol, a new anatomic Table of Contents, and expanded home care instructions.




Your Child's Health


Book Description

Emergencies: --when to call your child's physician immediately -what to do in case of burns, bites, stings, poisoning, choking, and injuries Common Illnesses: -when it's safe to treat your child at home -step-by-step instructions on dealing with fever, infections, allergies, rashes, earaches, croup and other common ailments Behavior Problems: -proven strategies for colic, sleep disturbances, toilet training problems, thumbsucking, and the video game craze -no-nonsense discipline techniques for biting, temper tantrums, sibling fighting, and school refusal Health Promotion: From Birth Through Adolescence: -essential advice on newborn baby care, nutrition, cholesterol testing, immunizations, and sex education -ways of preventing spoiled children, picky eaters, overeating, tooth decay, accidents, and homework problems




Telephone Triage for Obstetrics and Gynecology


Book Description

This telephone triage book is designed for use by professional nurses assessing and advising patients over the telephone on topics related to obstetrics and gynecology. It is designed to crystalize the professionals existing knowledge base and to provide clear guidance on handling a wide-variety of patient situations about which the triage nurse might need to work through. the protocols are organized alphabetically by major topic areas and outline the salient medical, legal and practical considerations involved important educational points are highlighted to reinforce important points to stres




The Complete Guide Providing Telephone Triage and Advice in a Family Practice


Book Description

The Complete Guide: Providing Telephone Triage and Advice in a Family Practice, this manual describes the steps to establishing and maintaining an effective, cost-efficient telephone care system.




Telephone Triage Protocols for Pediatrics


Book Description

Handle questions about pediatric care with confident accuracy: Telephone Triage Protocols for Pediatrics is the quick-access guide to providing fast, efficient phone assessments and accurate care recommendations. This comprehensive, on-the-spot resource lists a broad range of symptoms alphabetically. A flow chart format provides the crucial Yes or No questions to ask, with each answer moving quickly to optimal recommendations or instructions. A vital resource for all nurses, this is irreplaceable to those in pediatric or family practice. Tap into top-level guidance for fast, efficient assessments ... Step-by-step guidance for making accurate assessments --170 proven protocols addressing a wide range of symptoms, disorders, and medical emergencies, for newborn to age 18 Sorts life-threatening problems from those not requiring physician or emergency care--callers are directed to make an appointment, seek emergency care, or follow home care instructions Increases consistency of advice and documentation Supports nurses of all knowledge and experience levels Color tabs for each section enable quick access Symptoms alpha-organized and grouped by level of urgency, addressing injuries, trauma, pain, swelling, and other symptoms for: Head, eyes, ears, nose, throat, mouth, back, neck, arm, and leg Body system problems - chest/cardiovascular, respiratory GI, genital/obstetrics and gynecological problems, urination, and skin problems Chronic and infectious diseases Behavioral problems Infant-specific problems Sections under every symptom include: Key Questions to ask the caller Other Protocols to Consider Reminders - for proper documentation Assessment - symptoms and conditions that determine urgency Action column - Following Yes or No answers to assessment questions, with emergency actions appearing first Immediate actions - proven protocols and/or referrals to emergency, physician, or at-home care Home Care Instructions - before emergency care, before appointment, or at-home care Emergency Instructions - in-the-moment first aid Report the Following Problems - what caller should tell their physician or emergency department Seek Emergency Care Immediately - if certain symptoms occur Must-have resource for medical offices, clinics, schools, emergency departments, urgent care centers, home health agencies, and managed healthcare providers About The Authors Julie Briggs, RN, BSN, MHA, is Director of the Emergency Department at Good Samaritan Community Healthcare in Puyallup, Washington. Mikki Meadows-Oliver, PhD, RN, PNP-BC, is an Associate Professor at the Yale University School of Nursing in Orange, Connecticut.




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