Poor Richard's Economic Survival Manual
Author : Alfred W. Munzert
Publisher : Hemisphere Pub
Page : 324 pages
File Size : 10,62 MB
Release : 1982
Category : Political Science
ISBN : 9780917292033
Author : Alfred W. Munzert
Publisher : Hemisphere Pub
Page : 324 pages
File Size : 10,62 MB
Release : 1982
Category : Political Science
ISBN : 9780917292033
Author :
Publisher :
Page : 888 pages
File Size : 35,28 MB
Release : 1991
Category : Antiquarian booksellers
ISBN :
Author : Richard Gallagher
Publisher : AMACOM
Page : 209 pages
File Size : 44,60 MB
Release : 2013-03-20
Category : Business & Economics
ISBN : 0814431844
Issues with customers can send even the most seasoned service professionals into red alert. Discover how to effectively communicate your way out of any difficult spot. By providing clear techniques, behavioral science insights, case studies, situation-specific advice, and actionable practice exercises, workplace communication expert Richard Gallagher has created a resource that can help anyone master the delicate art of communication. In The?Customer Service Survival Kit, you’ll find tangible tips and tricks to help you discover: how to lean into criticism, how to avoid trigger phrases that can make bad situations worse, the secret to helping people feel heard, how to safely deliver bad news, and how to become immune to intimidation--among many other skills. The Customer Service Survival Kit recognizes that the worst customer situations demand more of front-line employees than good intentions and the right attitude. With the help of these valuable insights, lessons, and indispensable problem-solving tools, your organization holds the key to radically improving its customer service reputation.
Author :
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Page : 1334 pages
File Size : 44,23 MB
Release : 1983
Category : Economics
ISBN :
Contains section : Book reviews.
Author : Rose Arny
Publisher :
Page : 1542 pages
File Size : 41,82 MB
Release : 2001
Category : American literature
ISBN :
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Page : 824 pages
File Size : 47,88 MB
Release : 2003
Category : American literature
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Publisher :
Page : 3054 pages
File Size : 12,39 MB
Release : 2001
Category : American literature
ISBN :
Author : Gerald Swanson
Publisher :
Page : 116 pages
File Size : 37,56 MB
Release : 2004-07
Category : Business & Economics
ISBN : 9780974118017
Dr. Swanson's advice in this survival guide will be an invaluable business management tool once inflation firmly takes hold again.
Author : Robert Wuthnow
Publisher : Princeton University Press
Page : 442 pages
File Size : 16,8 MB
Release : 1998-01-12
Category : Social Science
ISBN : 1400822203
The American Dream is in serious danger, according to Robert Wuthnow--not because of economic conditions, but because its moral underpinnings have been forgotten. In the past this vision was not simply a formula for success, but a moral perspective that framed our thinking about work and money in terms of broader commitments to family, community, and humanitarian values. Nowadays, we are working harder than ever, and yet many of us feel that we are not realizing our higher aspirations as individuals or as a people. Here Wuthnow examines the struggles in which American families are now engaged as they try to balance work and family, confront the pressures of consumerism, and find meaning in their careers. He suggests that we can find economic instruction and inspiration in the nation's past--in such figures as Benjamin Franklin, for instance, who was at once the prudent Poor Richard, the engaged public person, and the enthusiastic lover of life. Drawing on first-hand accounts from scores of people in all walks of life and from a national survey, the book shows that work and money cannot be understood in terms of economic theories alone, but are inevitably rooted in our concepts of ourselves and in the symbolic rituals and taboos of everyday life. By examining these implicit cultural understandings of work and money, the book provides a foundation for bringing moral reasoning more fully to bear on economic decisions. It re-examines the moral arguments that were prominent earlier in our history, shows how these arguments were set aside with the development of economistic thinking, and suggests their continuing relevance in the lives of people who have effectively resisted the pressures of greater financial commitments. Demonstrating that most Americans do bring values implicitly to bear on their economic decisions, the book shows how some people are learning to do this more effectively and, in the process, gain greater control over their work and finances. At a time when policymakers are raising questions about the very survival of the American dream, Poor Richard's Principle offers an analysis of how moral restraint can once again play a more prominent role in guiding our thinking.
Author : Richard Davies
Publisher :
Page : 416 pages
File Size : 34,33 MB
Release : 2020-07-20
Category : Economics
ISBN : 9781784163259
To predict our future, we must look to the extremes. So argues the economist Richard Davies, who takes readers to the margins of the modern economy and beyond. These extreme economies illustrate the forces that test human resilience, drive societies to failure, and promise to shape our collective future. Reviving a foundational idea from the medical sciences, Extreme Economies turns the logic of modern economics on its head by arguing that these outlier societies can teach us more about our own than we might imagine. By adapting to circumstances unimaginable to most of us, the people in these societies are pioneering the economic infrastructure of the future.