Receptionists are Like Unicorns They Make Magic Happen


Book Description

A Wonderful Gift Under 10.00! Show your gratitude and appreciation for Receptionist with this stunning notebook!This extra special Receptionist appreciation notebook or journal is the perfect way to express your gratitude to the best Receptionist ever! This Lined Notebook is: 7"x10" inch Perfect Quality Glossy Cover 109 lined pages Great Quality Paper Cute Notebooks are perfect for: Appreciation Gifts Thank You Gifts Inspirational Quote Gifts Retirement Gifts Christmas Or Birthday




Build It


Book Description

The current way of treating people at work has failed. Globally, only 30% of employees are engaged in their jobs, and in this fast-paced world that's just not enough. The world's best companies understand this, and have been quietly treating people differently for nearly two decades. Now you can learn their secrets and discover The Engagement Bridge™ model, proven to build bottom line value for companies through sustainable employee engagement. Companies with the best cultures generate stock market returns of twice the general market and enjoy half the employee turnover of their peers. Their staff innovate more, deliver better customer service and, hands-down, beat the competition. These companies outperform and disrupt their markets. They break the rules of traditional HR, they rebel against the status quo. Build it has found these rebels and the rulebreakers. From small startups to global powerhouses, this book shows that courage, commitment, and a people-centric mindset, rather than money and resources, are what you need to turn an average business into a category leader. The book follows the clear and proven Engagement Bridge™ model, developed from working with thousands of leading companies worldwide on their own employee engagement journeys. The practical model highlights the areas that leaders need to examine in order to build a highly engaged company culture and provides a framework for success. Build it is packed with tips, tools and real-life examples from employers including NASDAQ, Unilever, IBM, KPMG, 3M, and McDonald's to help you start doing this not tomorrow, but today. Readers will learn: How employee engagement helps companies perform The key factors that drive engagement, and how they work together What the world's most rebellious companies have done to break the rules of traditional HR and improve engagement How to implement The Engagement BridgeTM model to boost productivity, innovation, and better decision-making Unique in this category, Build it is written from two sharply different perspectives. Glenn Elliott is a multi-award winning Entrepreneur of the Year, CEO and growth investor. He talks candidly about the mistakes and missteps he has made whilst building Reward Gateway into a $300m category leader in employee engagement technology. Debra Corey brings 30 years experience in senior level HR roles at global companies such as Gap, Quintiles, Honeywell and Merlin Entertainments. She shares the practical tools and case studies that can kickstart your employee engagement plan, bringing her own pragmatic and engaging style to each situation.




Let's Pretend This Never Happened


Book Description

The #1 New York Times bestselling (mostly true) memoir from the hilarious author of Furiously Happy. “Gaspingly funny and wonderfully inappropriate.”—O, The Oprah Magazine When Jenny Lawson was little, all she ever wanted was to fit in. That dream was cut short by her fantastically unbalanced father and a morbidly eccentric childhood. It did, however, open up an opportunity for Lawson to find the humor in the strange shame-spiral that is her life, and we are all the better for it. In the irreverent Let’s Pretend This Never Happened, Lawson’s long-suffering husband and sweet daughter help her uncover the surprising discovery that the most terribly human moments—the ones we want to pretend never happened—are the very same moments that make us the people we are today. For every intellectual misfit who thought they were the only ones to think the things that Lawson dares to say out loud, this is a poignant and hysterical look at the dark, disturbing, yet wonderful moments of our lives. Readers Guide Inside




The Sorcerer's Receptionist: Volume 1


Book Description

In a world of everyday magic, Nanalie has always dreamed of becoming a receptionist at the prestigious Sorcerer's Guild. To achieve her goal, she needs to attend a magic school full of princes and the daughters of nobles. Determined to prove that a commoner can be the number one student, she must compete with Rockmann, the son of a duke. When she graduates, she lands her dream job and they go their separate ways. Nanalie enjoys spending each day alongside her familiar Lala and her kind co-workers, but it seems that fate won’t let her escape her entanglement with Rockmann that easily...




Ask a Manager


Book Description

From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together




Disrupted


Book Description

An instant New York Times bestseller, Dan Lyons' "hysterical" (Recode) memoir, hailed by the Los Angeles Times as "the best book about Silicon Valley," takes readers inside the maddening world of fad-chasing venture capitalists, sales bros, social climbers, and sociopaths at today's tech startups. For twenty-five years Dan Lyons was a magazine writer at the top of his profession--until one Friday morning when he received a phone call: Poof. His job no longer existed. "I think they just want to hire younger people," his boss at Newsweek told him. Fifty years old and with a wife and two young kids, Dan was, in a word, screwed. Then an idea hit. Dan had long reported on Silicon Valley and the tech explosion. Why not join it? HubSpot, a Boston start-up, was flush with $100 million in venture capital. They offered Dan a pile of stock options for the vague role of "marketing fellow." What could go wrong? HubSpotters were true believers: They were making the world a better place ... by selling email spam. The office vibe was frat house meets cult compound: The party began at four thirty on Friday and lasted well into the night; "shower pods" became hook-up dens; a push-up club met at noon in the lobby, while nearby, in the "content factory," Nerf gun fights raged. Groups went on "walking meetings," and Dan's absentee boss sent cryptic emails about employees who had "graduated" (read: been fired). In the middle of all this was Dan, exactly twice the age of the average HubSpot employee, and literally old enough to be the father of most of his co-workers, sitting at his desk on his bouncy-ball "chair."




Talent Chooses You


Book Description

If you want your business to grow, you need to be able to rely on your ability to hire talent reliably and consistently. No talent pipeline? No growth, and no business. But your recruiting team is drowning (I asked them). They need help. Now, if you ask recruiters, they will ask for headcount. Or more technology. But more bodies and more tools won't solve the issue (though it will eat up your budget). What you need a is a better strategy. And that strategy is called employer branding.Employer branding is about understanding, distilling and communicating what your company is all about in order to attract all the talent you need. That will differentiate your company as a place where people will want to work, rather than a place they land because they didn't know better.If you've heard about employer branding in business magazines, it might seem like something only "big companies" can do. Something that requires a dedicated team, expensive platforms, or a bunch of consultants. That isn't true. If you understand where your brand comes from, and how to apply it, any company (especially yours) can hire better with it.And this book will teach you how to do all of that, and then some.In this book, you'll learn what employer branding really is, how to make a compelling argument internally to leadership that creates commitment, how to work with other teams and be creative in finding solutions. As a special bonus, we are including a handbook on how to work with recruiting teams. This hands-on workbook is chock full of examples, checklists, step-by-step instructions and even emails you can copy and paste to make things happen immediately.




Happily Ticked Off


Book Description

Former Hollywood sitcom writer and funny girl Andrea R. Frazer thought she had it all: a hunky husband, two gorgeous kids, a house in the 'burbs . . . but when her son was diagnosed with Tourette Syndrome, a disorder that causes uncontrollable tics and twitches, her fantasy life imploded. Terrified, she feared he would bark, scream and curse in circle time. Turns out the only person who barked, screamed and cursed was Andrea, as she went head-to-head with this confusing condition. From diet to meds, shrinks to therapists, Frazer has written a no-holds-barred mom-moir about the realities of raising a kid on the spectrum. It isn't always pretty, but it's real, and if you're as scared as she was, clarity can look pretty darn gorgeous. Written with humor, transparency and most importantly, hope, it's Andrea's desire that this book will hold the hand of every special needs parent. "May it whisper in your ear, 'You did not cause this condition. Stop blaming yourself. You are not alone.' And while you're at it, eat a taco. Life is better with a little food. (Trust me on this one.)" ~ Andrea




The Delirium Brief


Book Description

*2018 LOCUS AWARD FINALIST FOR BEST FANTASY NOVEL CATEGORY* “Smart, literate, funny.” —Lev Grossman, author of The Magicians Someone is dead set to air the spy agency’s dirty laundry in The Delirium Brief, the next installment to Charles Stross’ Hugo Award-winning comedic dark fantasy Laundry Files series! Bob Howard’s career in the Laundry, the secret British government agency dedicated to protecting the world from unspeakable horrors from beyond spacetime, has entailed high combat, brilliant hacking, ancient magic, and combat with indescribably repellent creatures of pure evil. It has also involved a wearying amount of paperwork and office politics, and his expense reports are still a mess. Now, following the invasion of Yorkshire by the Host of Air and Darkness, the Laundry’s existence has become public, and Bob is being trotted out on TV to answer pointed questions about elven asylum seekers. What neither Bob nor his managers have foreseen is that their organization has earned the attention of a horror far more terrifying than any demon: a British government looking for public services to privatize. Inch by inch, Bob Howard and his managers are forced to consider the truly unthinkable: a coup against the British government itself. Laundry Files 1. The Atrocity Archives 2. The Jennifer Morgue 3. The Fuller Memorandum 4. The Apocalypse Codex 5. The Rhesus Chart 6. The Annihilation Score 7. The Nightmare Stacks At the Publisher's request, this title is being sold without Digital Rights Management Software (DRM) applied.




The Sorcerer's Receptionist: Volume 3


Book Description

After the Orcinus Operation, life has calmed down for Nanalie. Beginning her second year as a “Receptionist Lady” with a new receptionist to help train, she has more duties than ever! But, capable as she is, she’s taking it all in stride. While both the identity of the demon that attacked the palace and the name it uttered—“Städel”—are still mysteries, life goes on. From every kingdom on the continent, mages of all different magic types are gathering to compete in the Wall Helenus, a massive magical tournament. In the midst of preparations for the tournament, however, Rockmann warns Nanalie that demons are “after her Ice-type blood”!? On top of that, it seems that there is a special reason why Nanalie just can’t seem to get Rockmann out of her life... The story of this optimistic young woman working and living in a fantasy world finally comes to a climax!