Reliability Culture


Book Description

By outlining how reliability engineering practices fit within a product development program, the reader will have a better understanding of how roles and goals align with the program and how this applies to their specific role. Reliability Culture: How Leaders Build Organizations that Create Reliable Products, will help readers develop a deep understanding of reliability, including what it really means for organizations, how to implement it in daily operations, and, most importantly, how to build a culture that is centered around reliability and can generate impressive profits. When senior leaders work toward reliability, product details often get lost in translation. This book will enable organizations to overcome this problem by showing leaders how their actions truly affect product development. They will be introduced to new methods that will immediately enable them to have carefully crafted product specifications translated into matching, highly reliable products. This book will also be a breath of fresh air for reliability engineers and managers; they will see their daily struggle identified and will learn new methods for advancing their passionate struggle. These new methods will be clearly explained, so readers can begin the important process of incorporating and promoting reliability in their organizations. Benefits of this book include: For the organizational leader, this book provides tools for aligning reliability objectives and methods with the company's business and brand goals For the reliability engineer, this book identifies and proposes solutions for integrating their discipline within the larger program objective and activities Engineers and leaders alike will benefit from detailed discussions of product negotiation, program assessment, culture change methods, and more All readers will understand the progression of product design methods over the previous decades, including how market acceptance is changing Reliability Culture: How Leaders Build Organizations that Create Reliable Products is intended for a broad audience that includes organizational leaders, engineers of all disciplines, project managers, and business development partners. The book is aimed at outlining how reliability engineering practices fit with all program activities, so any team members will benefit.







Improving Maintenance and Reliability Through Cultural Change


Book Description

This unique and innovative book explains how to improve your maintenance and reliability performance at the plant level by changing the organizations culture. It is specifically intended for middle managers in the manufacturing and process industries. This book demystifies the concept of organizational culture and links it with the eight elements of change: leadership, work process, structure, group learning, technology, communication, interrelationships, and rewards. If you want to break the cycle of failed improvement programs and instead use cultural change to help make significant and lasting improvements in plant performance, this book will show you how. Features Explains in-depth the eight elements of change and how they relate to cultural change. Discusses cultural change with a reliability focus.Includes a PowerPoint presentation with audio on the enclosed CD-ROM, together with a web survey model, the Web of Organizational Change.




Building Secure and Reliable Systems


Book Description

Can a system be considered truly reliable if it isn't fundamentally secure? Or can it be considered secure if it's unreliable? Security is crucial to the design and operation of scalable systems in production, as it plays an important part in product quality, performance, and availability. In this book, experts from Google share best practices to help your organization design scalable and reliable systems that are fundamentally secure. Two previous O’Reilly books from Google—Site Reliability Engineering and The Site Reliability Workbook—demonstrated how and why a commitment to the entire service lifecycle enables organizations to successfully build, deploy, monitor, and maintain software systems. In this latest guide, the authors offer insights into system design, implementation, and maintenance from practitioners who specialize in security and reliability. They also discuss how building and adopting their recommended best practices requires a culture that’s supportive of such change. You’ll learn about secure and reliable systems through: Design strategies Recommendations for coding, testing, and debugging practices Strategies to prepare for, respond to, and recover from incidents Cultural best practices that help teams across your organization collaborate effectively




Building a High-Reliability Organization


Book Description

Building a High-Reliability Organization: A Toolkit for Success Gary Sculli, RN, MSN, ATP Douglas E. Paull, MD, FACS, FCCP, CHSE Building a High-Reliability Organization: A Toolkit for Success is a practical guide to becoming a high-reliability organization (HRO). HROs practice the highest standards of patient quality and prevent never events before they occur. In this first-of-its-kind book, written for real-world healthcare professionals on the front lines of patient safety, authors Gary L. Sculli, RN, MSN, ATP, and Douglas E. Paull, MD, FACS, FCCP, CHSE, take the concept of an HRO and break down what it means at the point of care. Through step-by-step instructions and a practical, straightforward approach, they demonstrate how your organization can ensure safe patient care, every day, for every patient. After reading this book, you will: Possess a clear understanding of what constitutes high-reliability healthcare Be able to promote evidence-based, reliable methods to improve safety, including team training, fatigue management systems, and investment in patient safety infrastructure and technology Understand which elements and behaviors must be included in an overall plan to achieve high reliability at the front lines of care Become a transformational leader in your healthcare organization Be able to apply the principles of a fair and just culture to promote the reporting, discussion, and disclosure of adverse events Table of Contents: Preface and Precepts Chapter 1: Situational Awareness Is Fundamental to High Reliability Chapter 2: Situational Awareness Countermeasures Chapter 3: Everyone on the Same Sheet of Music Chapter 4: Yes--You Need to Use the Checklist! Chapter 5: Preoccupation With Failure--It's an Attitude Chapter 6: Recognizing That the Expert Is Not Always the Person in Charge Chapter 7: Lab Coats and Scrubs, Meet Suits and Ties--Sensitivity to Frontline Operations Chapter 8: Just Response to Human Error: A Necessary Component of High-Reliability Organizations Chapter 9: Standardize Communication and Processes to Create Equivalent Actors Chapter 10: Ensuring Technical and Non-Technical Competence




Professional Learning Communities at Work®and High-Reliability Schools


Book Description

Dramatically improve schooling by harnessing the collective power of the High Reliability SchoolsTM (HRS) model and the PLC at Work® process. Featuring some of America's best educators, this anthology includes information, insights, and practical suggestions for both PLCs and HRS. The overarching purpose is to demonstrate how these two approaches, taken together, complement each other and support educators in their efforts to create a culture of continuous improvement. Use this resource to ensure a guaranteed and viable curriculum: Study the HRS and PLC practices with guidance from numerous practitioners and experts, developing good teachers into great teachers through a culture of accountability. Learn how to keep your school focused on the right work in order to achieve learning for all through a continuous improvement process. Understand how the HRS model can improve success with the PLC process and how the PLC at Work process is the cornerstone of a high reliability school. Explore the ways in which strong leaders can model and improve the why and how of PLC at Work through a collaborative culture. Explore the five levels of the HRS model, and then learn how to relate each level to PLC at Work process to improve education in your school or district. Contents: Introduction: Professional Learning Communities at Work and High Reliability Schools—Merging Best Practices for School Improvement by Robert J. Marzano and Robert Eaker Part I: The Five Levels A Safe, Supportive, and Collaborative Culture 1. Culture Building in a High Reliability School by Mario Acosta 2. Frames of Mind and Tools for Success: Organizational Culture in a PLC by Anthony Muhammad Effective Teaching in Every Classroom 3. Six Steps for Effective Teaching in Every Classroom by Toby Boss 4. Effective Teaching in a Professional Learning Community by William M. Ferriter A Guaranteed and Viable Curriculum 5. Six Action Steps for a Guaranteed and Viable Curriculum by Jan K. Hoegh 6. PLC, HRS, and a Guaranteed and Viable Curriculum by Heather Friziellie and Julie A. Schmidt Standards-Referenced Reporting 7. A Multiyear Plan for Standards-Referenced Reporting by Tammy Heflebower 8. Grading and Reporting for Learning in a PLC by Eric Twadell Competency-Based Education 9. Personalized, Competency-Based Education by Mike Ruyle 10. Preparation for Tomorrow: A Competency-Based Focus and PLCs by Mike Mattos Part II: Professional Learning Communities, High Reliability Organizations, and School Leadership 11. High Reliability Leadership by Philip B. Warrick 12. Leadership in a PLC: Coherence and Culture by Timothy D. Kanold Part III: Professional Learning Communities, High Reliability Organizations, and District Leadership 13. Leadership in High Reliability School Districts by Cameron L. Rains 14. Leadership in a High Performing PLC by Marc Johnson




Reliability Centered Maintenance – Reengineered


Book Description

Reliability Centered Maintenance – Reengineered: Practical Optimization of the RCM Process with RCM-R® provides an optimized approach to a well-established and highly successful method used for determining failure management policies for physical assets. It makes the original method that was developed to enhance flight safety far more useful in a broad range of industries where asset criticality ranges from high to low. RCM-R® is focused on the science of failures and what must be done to enable long-term sustainably reliable operations. If used correctly, RCM-R® is the first step in delivering fewer breakdowns, more productive capacity, lower costs, safer operations and improved environmental performance. Maintenance has a huge impact on most businesses whether its presence is felt or not. RCM-R® ensures that the right work is done to guarantee there are as few nasty surprises as possible that can harm the business in any way. RCM-R® was developed to leverage on RCM’s original success at delivering that effectiveness while addressing the concerns of the industrial market. RCM-R® addresses the RCM method and shortfalls in its application -- It modifies the method to consider asset and even failure mode criticality so that rigor is applied only where it is truly needed. It removes (within reason) the sources of concern about RCM being overly rigorous and too labor intensive without compromising on its ability to deliver a tailored failure management program for physical assets sensitive to their operational context and application. RCM-R® also provides its practitioners with standard based guidance for determining meaningful failure modes and causes facilitating their analysis for optimum outcome. Includes extensive review of the well proven RCM method and what is needed to make it successful in the industrial environment Links important elements of the RCM method with relevant International Standards for risk management and failure management Enhances RCM with increased emphasis on statistical analysis, bringing it squarely into the realm of Evidence Based Asset Management Includes extensive, experience based advice on implementing and sustaining RCM based failure management programs




Site Reliability Engineering


Book Description

The overwhelming majority of a software system’s lifespan is spent in use, not in design or implementation. So, why does conventional wisdom insist that software engineers focus primarily on the design and development of large-scale computing systems? In this collection of essays and articles, key members of Google’s Site Reliability Team explain how and why their commitment to the entire lifecycle has enabled the company to successfully build, deploy, monitor, and maintain some of the largest software systems in the world. You’ll learn the principles and practices that enable Google engineers to make systems more scalable, reliable, and efficient—lessons directly applicable to your organization. This book is divided into four sections: Introduction—Learn what site reliability engineering is and why it differs from conventional IT industry practices Principles—Examine the patterns, behaviors, and areas of concern that influence the work of a site reliability engineer (SRE) Practices—Understand the theory and practice of an SRE’s day-to-day work: building and operating large distributed computing systems Management—Explore Google's best practices for training, communication, and meetings that your organization can use




Reliability Assesment


Book Description

Addressing the elements of reliability using a new and creative approach for the first time in one source, this book is intended to simplify the assessment of reliability by first identifying the current expectations then assessing the current practices to determine if expectations are realistic or if they are not supported by programs and practices. It combines the most effective and efficient of those approaches into a single activity that shows managers what they have a right to expect and what they do not. Most often, this discovery comes as the result of painful failures and production losses. This unique book and the process it describes will allow the discovery of this misalignment to take place at a more convenient and less costly time. Designed to be easy to read, this resource is perfect for busy people who have little time for long and tedious texts or courses that take them away from their workplace. Reliability Engineers, Maintenance and Reliability Managers, Engineering Managers, Plant and Corporate Senior Staff and Executives looking ways to enhance performance, and Consultants who may want to enrich their portfolio by adding this tool will all benefit from the information found in this resource. Provides the reader with a clear description of the overall concept of Aligning Reliability Expectations. Contains both simple examples and the methodology needed to determine if the programs at each step during the lifecycle of a plant or system will adequately create or maintain reliability. Describes how to organize a Wide-Hart assessment. Describes how to conduct a Wide-Hart assessment. Describes how to communicate results of a Wide-Hart assessment. Describes steps in organizing for correcting weaknesses found during the Wide-Hart assessment. Contains the Control Document for organizing the assessment and corrective action and the Assessment form for organizing results from assessment and describing results. Introduction A Fictional Story - What Do You Have a Right to Expect Naïve Expectations Assessing What You Have a Right to Expect Conducting the Assessment of Your Reliability Opportunity Developing and Implementing Your Corrective Action Plan Design for Reliability Preserving Reliability During Renewal Everything in Between Conclusion Appendix: Wide-Hart Assessment Index




Patient Safety and Quality Improvement in Healthcare


Book Description

This text uses a case-based approach to share knowledge and techniques on how to operationalize much of the theoretical underpinnings of hospital quality and safety. Written and edited by leaders in healthcare, education, and engineering, these 22 chapters provide insights as to where the field of improvement and safety science is with regards to the views and aspirations of healthcare advocates and patients. Each chapter also includes vignettes to further solidify the theoretical underpinnings and drive home learning. End of chapter commentary by the editors highlight important concepts and connections between various chapters in the text. Patient Safety and Quality Improvement in Healthcare: A Case-Based Approach presents a novel approach towards hospital safety and quality with the goal to help healthcare providers reach zero harm within their organizations.