Author : Bill Marvin
Publisher : Wiley
Page : 0 pages
File Size : 23,68 MB
Release : 1992-01-09
Category : Business & Economics
ISBN : 9780471551744
An easy-to-read, comprehensive, commonsense look at restaurant service from the guest's point of view. Helps teach the details of good service, develop meaningful middle management training and establish definitive operating guidelines that enhance service. Explores the particular process by which customers form their opinions of restaurant service. Provides a competitive advantage for restaurant operators.
Author : Jamie Jack
Publisher : Jamie Jack
Page : 112 pages
File Size : 49,81 MB
Release : 2020-04-15
Category : Business & Economics
ISBN :
Are you a restaurant owner, manager, operator, or head chef trying to figure out your restaurant’s best response to the coronavirus (COVID-19) pandemic? Are you unsure of your options or how to implement them the right way? Do you know the best ways to keep in contact with your loyal patrons so they know what your restaurant is doing right now? Whether your restaurant is open or closed, Kitchen Open will help you answer these questions—and offer solutions--as you consider the directions your restaurant needs to take during the pandemic. * Explore your takeout and delivery options--including innovative ideas from other restaurants. * Discover a free tool that allows your customers to order your food online . . . right from your restaurant’s Facebook page and website. (And if your menu isn’t too complicated, you could have this up and running in about an hour.) * Learn several ways to keep revenue coming in even if your kitchen is closed for regular takeout and delivery service--and help your community as well. (Tip: Restaurants currently doing takeout and delivery can do these ideas, too.) * Learn how to optimize every bag and box that goes out your door to keep customers coming back. * Find out the best ways to let your current patrons know what you now offer and how to get it . . . and create a little buzz to attract new customers--all for no or low cost. Use Kitchen Open to help you make choices for your restaurant in these unprecedented times and let the world know!
Author : Steve Krug
Publisher : Pearson Education
Page : 214 pages
File Size : 18,88 MB
Release : 2014
Category : Computers
ISBN : 0321965515
Since Don't Make Me Think was first published in 2000, hundreds of thousands of Web designers and developers have relied on usability guru Steve Krug's guide to help them understand the principles of intuitive navigation and information design. Witty, commonsensical, and eminently practical, it's one of the best-loved and most recommended books on the subject. Now Steve returns with fresh perspective to reexamine the principles that made Don't Make Me Think a classic-with updated examples and a new chapter on mobile usability. And it's still short, profusely illustrated...and best of all-fun to read. If you've read it before, you'll rediscover what made Don't Make Me Think so essential to Web designers and developers around the world. If you've never read it, you'll see why so many people have said it should be required reading for anyone working on Web sites. "After reading it over a couple of hours and putting its ideas to work for the past five years, I can say it has done more to improve my abilities as a Web designer than any other book." -Jeffrey Zeldman, author of Designing with Web Standards
Author : Darron Cardosa
Publisher : Union Square + ORM
Page : 257 pages
File Size : 14,55 MB
Release : 2016-07-05
Category : Humor
ISBN : 1454922613
Hilarious tales from the trenches of food service from the popular blog—perfect for fans of David Sedaris, Anthony Bourdain, Erma Bombeck and Mo Rocca. For all those disenchanted current and former food service employees, Darron Cardosa (a.k.a. The Bitchy Waiter) has your back. Based on his popular blog, this riotous book is full of waitstaff horror stories—plus heartwarming tales—from three decades in the industry. Cardosa knows you want your beer cold (“You want a cold beer? Thank you for clarifying so I didn’t bring you the one that just came out of the oven”). And while he may hate children (“I know the kid at Table Eight is trouble the moment he rolls into the restaurant in his fancy stroller”), he will at least consider owning up to his mistakes: “Do I take the steak from the floor, citing the “three-second rule,” and put it in the to-go box and carry it back to the woman?” From crazy customers to out-of-control egos, these acerbic tales offer a hilarious glimpse into what really goes on in that fancy restaurant—and inside the mind of a server. Praise for The Bitchy Waiter “Cardosa does for wait staff what Anthony Bourdain did for kitchens: he exposes the ugly side of food service from the perspective of those working on the front lines. And he puts the potential restaurant customer on notice that someone is watching and recording their bad behavior.” —Shelf Awareness
Author :
Publisher :
Page : 1056 pages
File Size : 45,79 MB
Release : 1986
Category : Food service management
ISBN :
Author : Steve Duck
Publisher : SAGE Publications
Page : 449 pages
File Size : 24,50 MB
Release : 2016-12-01
Category : Language Arts & Disciplines
ISBN : 1506350232
Communication in Everyday Life: The Basic Course Edition With Public Speaking, Second Edition encourages students to apply basic communication concepts to their daily lives, giving them a deeper understanding of the inseparable connection between relationships and communication. Authors Steve Duck and David T. McMahan expertly combine theory and application to introduce students to fundamental communication concepts and master practical communication skills, such as listening and critical thinking, using technology to communicate, understanding nonverbal communication, creating persuasive strategies, and managing group conflict. The fully updated Second Edition offers practical instruction to improve a student’s ability to effectively communicate interpersonally, in groups, in interviews, and speaking through presentations. Throughout the book, students receive the tools they need to critically analyze their situation, link communication theory to their own experiences, and improve their communication and public speaking skills in the process.
Author : Chris Thomas
Publisher : John Wiley & Sons
Page : 530 pages
File Size : 42,18 MB
Release : 2013-09-23
Category : Technology & Engineering
ISBN : 1118297741
This text shows the reader how to plan and develop a restaurant or foodservice space. Topics covered include concept design, equipment identification and procurement, design principles, space allocation, electricity and energy management, environmental concerns, safety and sanitation, and considerations for purchasing small equipment, tableware, and table linens. This book is comprehensive in nature and focuses on the whole facility—with more attention to the equipment—rather than emphasizing either front of the house or back of the house.
Author :
Publisher :
Page : 1052 pages
File Size : 23,51 MB
Release : 1984
Category : Virginia
ISBN :
Author : Julie Pepper
Publisher : Elsevier Health Sciences
Page : 194 pages
File Size : 46,79 MB
Release : 2017-02-12
Category : Medical
ISBN : 032354777X
Get hands-on practice with entering data into the Electronic Health Record! The Electronic Health Record for the Physician’s Office, 2nd Edition uses online simulations to walk you through each EHR task. Clear, step-by-step guidelines simplify the exercises in each simulation, so you learn all the EHR skills required of a medical office professional. This edition adds in-depth review and preparation for the Certified Electronic Health Records Specialist (CEHRS) examination. Written by Medical Assisting educator Julie Pepper, this how-to manual helps you master the administrative, clinical, and billing/coding skills you need to gain certification and succeed on the job. Access to SimChart for the Medical Office sold separately. Use of SimChart for the Medical Office (SCMO) for all EHR/practice management applications makes it easier to learn and apply EHR fundamentals. Realistic, hands-on practice helps you develop EHR skills including implementation, HIPAA compliance, troubleshooting, and submitting claims for reimbursement. Safe learning environment allows you to learn and practice tasks without fear of making a mistake affecting real patients. A guided tour through SCMO shows how to use the online simulations and practice EHR tasks. Application exercises in the appendix cover administrative, clinical, and insurance/billing, allowing you to practice the skills learned in the text. Student learning resources on the Evolve companion website include form upload, cases, additional insurance cards, and patient information forms, all providing additional practice. NEW! Enhanced EHR coverage provides in-depth preparation for the CEHRS examination. NEW! CEHRS examination preparation tools are included on Evolve.
Author : Louis E. Boone
Publisher : John Wiley & Sons
Page : 600 pages
File Size : 13,48 MB
Release : 2009-12-30
Category : Business & Economics
ISBN : 0470496746
Opening new doors of possibility can be difficult. Contemporary Business 13e 2010 Update Edition gives students the business language they need to feel confident in taking the first steps toward becoming successful business majors and successful businesspeople. As with every good business, though, the patterns of innovation and excellence established at the beginning remain steadfast. The goals and standards of Boone & Kurtz, Contemporary Business, remain intact and focused on excellence, as always.
