Software License Management Study Guide
Author : ECP Media LC
Publisher : IBSMA.com
Page : 198 pages
File Size : 10,8 MB
Release : 2009-05
Category : Business & Economics
ISBN : 0984063102
Evaluation And Management (Speedy Study Guides)
Author : Speedy Publishing
Publisher : Speedy Publishing LLC
Page : 6 pages
File Size : 31,3 MB
Release : 2015-04-29
Category : Business & Economics
ISBN : 168185046X
Book Description
You may be experiencing several symptoms that may lead to either an inaccurate or incorrect diagnosis. A deeper dig into your past could hold the answer to your present problems. As such, professionals would refer to this handy guide on evaluation and management. Here, a review of your systems is recommended followed by your history. If you're a doctor, you need this guide now.
The Entrepreneur's Complete Self-assessment Guide
Author : Douglas A. Gray
Publisher :
Page : 240 pages
File Size : 39,61 MB
Release : 1987
Category : Success in business
ISBN :
Book Description
CISA – Certified Information Systems Auditor Study Guide
Author : Hemang Doshi
Publisher : Packt Publishing Ltd
Page : 580 pages
File Size : 43,48 MB
Release : 2020-08-21
Category : Computers
ISBN : 183898531X
Book Description
This CISA study guide is for those interested in achieving CISA certification and provides complete coverage of ISACA's latest CISA Review Manual (2019) with practical examples and over 850 exam-oriented practice questions Key Features Book DescriptionAre you looking to prepare for the CISA exam and understand the roles and responsibilities of an information systems (IS) auditor? The CISA - Certified Information Systems Auditor Study Guide is here to help you get started with CISA exam prep. This book covers all the five CISA domains in detail to help you pass the exam. You’ll start by getting up and running with the practical aspects of an information systems audit. The book then shows you how to govern and manage IT, before getting you up to speed with acquiring information systems. As you progress, you’ll gain knowledge of information systems operations and understand how to maintain business resilience, which will help you tackle various real-world business problems. Finally, you’ll be able to assist your organization in effectively protecting and controlling information systems with IT audit standards. By the end of this CISA book, you'll not only have covered the essential concepts and techniques you need to know to pass the CISA certification exam but also have the ability to apply them in the real world.What you will learn Understand the information systems auditing process Get to grips with IT governance and management Gain knowledge of information systems acquisition Assist your organization in protecting and controlling information systems with IT audit standards Understand information systems operations and how to ensure business resilience Evaluate your organization’s security policies, standards, and procedures to meet its objectives Who this book is for This CISA exam study guide is designed for those with a non-technical background who are interested in achieving CISA certification and are currently employed or looking to gain employment in IT audit and security management positions.
ITIL Intermediate Certification Companion Study Guide
Author : Helen Morris
Publisher : John Wiley & Sons
Page : 1476 pages
File Size : 15,46 MB
Release : 2016-03-15
Category : Computers
ISBN : 1119012236
Book Description
Complete, detailed preparation for the Intermediate ITIL Service Lifecycle exams ITIL Intermediate Certification Companion Study Guide is the ultimate supporting guide to the ITIL Service Lifecycle syllabus, with full coverage of all Intermediate ITIL Service Lifecycle exam objectives for Service Operation, Service Design, Service Transition, Continual Service Improvement, and Service Strategy. Using clear and concise language, this useful companion guides you through each Lifecycle module and each of the process areas, helping you understand the concepts that underlie each skill required for certification. Illustrative examples demonstrate how these skills are applied in real-life scenarios, helping you realize the importance of what you're learning each step of the way. Additional coverage includes service strategy principles and processes, governance, organization, implementation, and technology considerations, plus guidance toward common challenges and risks. ITIL is the most widely adopted approach for IT Service Management in the world, providing a practical, no-nonsense framework for identifying, planning, delivering, and supporting IT services to businesses. This study guide is the ultimate companion for certification candidates, giving you everything you need to know in a single informative volume. Review the information needed for all five Lifecycle exams Examine real-life examples of how these concepts are applied Gain a deeper understanding of each of the process areas Learn more about governance, organization, implementation, and more The Intermediate ITIL Service Lifecycle exams expect you to demonstrate thorough knowledge of the concepts, processes, and functions related to the modules. The certification is recognized around the world as the de facto standard for IT Service Management, and the skills it requires increase your value to any business. For complete, detailed exam preparation, ITIL Certification Companion Study Guide for the Intermediate ITIL Service Lifecycle Exams is an invaluably effective tool.
Capacity Management - A Practitioner Guide
Author : Annelies van der Veen
Publisher : Van Haren
Page : 233 pages
File Size : 12,85 MB
Release : 1970-01-01
Category : Architecture
ISBN : 9087535864
Book Description
Capacity Management is described in most key ITSM frameworks: ITIL, ISO 20000 Microsoft Operations Framework (MOF) and the Application Service Library (ASL) all note the importance of Capacity Management. This major title meets the need for an in-depth practical guide to this critical process. Written and reviewed by some of the world s most respected experts in this field it shows how Capacity Management best practice can support provision of a consistent, acceptable service level at a known and controlled cost. Practical advice covers the essential control of two balances: Supply versus demand and resources versus cost. In times of mean, frugal economic measures, it is essential to focus on those practices that are effective and yield practical results. In enlightened times of sustainability, it is also a requirement to find solutions that satisfy the criteria for 'greenness'. This excellent title shows how Capacity Management works not only within an IT environment but also why it is pivotal in meeting high profile business demands. Aligns with ISO/IEC 20000 and ITIL® ISO/IEC lists a set of required capacity management deliverables ITIL outlines what should be done in capacity management this book starts to describe how to do it Covers details of what capacity management is all about: what is capacity management why do it benefits and cost-benefit analysis how to do it data-flows and activities who does it roles and perspectives implementation, maintenance, improvement, tools Provides comprehensive templates and checklists: objectives, interfaces and data-flows, sub-practices and activities metrics, application sizing parameters, data for modelling deliverables, reports, CMMI levels, KPIs, risk matrix sample capacity plan
IT Service Management - Global Best Practices, Volume 1
Author :
Publisher : Van Haren
Page : 661 pages
File Size : 11,76 MB
Release : 2008-04-22
Category : Education
ISBN : 9401800693
Book Description
A very practical publication that contains the knowledge of a large number of experts from all over the world. Being independent from specific frameworks, and selected by a large board of experts, the contributions offer the best practical guidance on the daily issues of the IT manager.
STS SERVICE PROVIDER MANAGEMENT AND SELF ASSESSMENT, SECOND EDITION 2020
Author : THE OIL COMPANIES INTERNATIONAL MARINE FORUM (OCIMF)
Publisher :
Page : pages
File Size : 34,22 MB
Release : 2020
Category :
ISBN : 9781856099387
Book Description
Implementing ISO/IEC 20000 Certification: The Roadmap
Author : itSMF International
Publisher : Van Haren
Page : 213 pages
File Size : 38,9 MB
Release : 2008-03-03
Category : Architecture
ISBN : 9401801347
Book Description
ISO/IEC 20000 is the corporate standard for achieving quality within IT Service Management. As individuals achieve success in Service Management frameworks such as ITIL®, many organizations have identified the benefits of making the jump to full corporate accreditation. But, having made the decision to invest in this standard, what is the best way to implement adoption in an efficient and successful way? This thorough, practical guide has been put together by real experts with real experience of how ISO/IEC 20000 works in the workplace and in the real world. Part A of this title covers the step by step description of the ISO 20000 implementation process. Part B contains real case studies from organizations who have successfully achieved ISO/IEC accreditation. This Official itSMF guide is unique in that it not only describes the implementation process. It also suggests solutions to common problems and set-backs. An understanding of the many business pressures means that practical guidance on the business case, measuring success (or not), or the need for quick wins are all included in this book, making it an invaluable companion for all those working on an implementation project. A sister guide to the hugely successful Official itSMF Introduction to ISO/IEC 20000 book, readers will find that this book becomes a key asset in delivering a practical, down to earth implementation program. Foreword by John Stewart of OGC.
ISO/IEC 20000:2011 - A Pocket Guide
Author : Mart Rovers
Publisher : Van Haren
Page : 177 pages
File Size : 27,46 MB
Release : 2013-02-27
Category : Education
ISBN : 9087537263
Book Description
This Pocket Guide provides a concise explanation of the nature, content and aim of ISO/IEC 20000-1: 2011 and a short summary of ISO/IEC 20000-2:2012. It brings ISO/IEC20000 Part 1 and Part 2 within reach of a vast international audience by providing the key elements of this important standard in a short, easy to read format: • it promote the awareness and the acceptability of ISO/IEC 20000 Part 1 and Part 2 as a valid standard for IT Services organizations; • it supports ISO/IEC 20000 training and certification and • it is a quick reference for practitioners to the core content of ISO/IEC 20000.
