Serving Citizens


Book Description

This book focuses on civil service reform within the central administration in Latin America. It analyzes updated versions of the country assessments carried out by the Inter-American Development Bank in 2004 in 16 countries and presents a comparative analysis of the ways in which the countries have evolved during the last decade. The methodology is based on the principles of the Ibero-American Charter for Public Service. In addition, it draws lessons from reform processes, identifying strategies for civil service modernization in the region. Finally, the book proposes a possible future agenda to continue the efforts to further professionalize the civil service in Latin America.




Citizen Power


Book Description

The Citizens Campaign, co-founded by the author and his wife, Caroline B. Pozycki, offers citizen leadership training and citizen leadership service opportunities for regular citizens. CITIZEN POWER gives all Americans the know how to become no-blame problem solvers and be part of what is emerging as a new model for a citizen driven national public service. Citizen Power portal (https://thecitizenscampaign.org/register/).




The New Public Service


Book Description

The New Public Service: Serving, not Steering provides a framework for the many voices calling for the reaffirmation of democratic values, citizenship, and service in the public interest. It is organized around a set of seven core principles: (1) serve citizens, not customers; (2) seek the public interest; (3) value citizenship and public service above entrepreneurship; (4) think strategically, act democratically; (5) recognize that accountability isn’t simple; (6) serve, rather than steer; and (7) value people, not just productivity. The New Public Service asks us to think carefully and critically about what public service is, why it is important, and what values ought to guide what we do and how we do it. It celebrates what is distinctive, important, and meaningful about public service and considers how we might better live up to those ideals and values. The revised fourth edition includes a new chapter that examines how the role and significance of these New Public Service values have expanded in practice and research over the past 15 years. Although the debate about governance will surely continue for many years, this compact, clearly written volume both provides an important framework for a public service based on citizen discourse and the public interest and demonstrates how these values have been put into practice. It is essential reading fo students and serious practitioners in public administration and public policy.




United We Serve


Book Description

Public rhetoric in the United States has always laid heavy stress on the obligations of citizenship. Bill Clinton praised the idea of service, and so does George W. Bush. Since September 11, the debate over service and the obligations of citizenship has become even more urgent. United We Serve gathers many diverse voices on civic life and civic obligation to explore the idea of national service as it relates to citizenship. Activists and practitioners discuss the rise of the service movement, its practical successes, and its challenges. Policymakers and political leaders explore the links between service and problem solving. Political scientists and philosophers connect the service debate to larger concerns about democratic participation. The book also includes a lively debate over whether the U.S. should reconsider compulsory national service. The discussion about service is a debate over how Americans think of themselves and their nation—and about what the "new patriotism" means. Contributors include: Daniel Blumenthal, Harry Boyte, John M. Bridgeland, Louis Caldera, Bruce Chapman, former President Bill Clinton, Charles Cobb Jr., Jane Eisner, Jean Bethke Elshtain, William Galston, Stephen Goldsmith, Robert D. Haas, Stephen Hess, Peter D. Hart and Mario A. Brossard, Alan Khazei, John Lehman, Leslie Lenkowsky, Paul C. Light, Michael Lind, Tod Lindberg, Will Marshall and Marc Magee, Senator John McCain, Charles Moskos, Robert Putnam, Representative Charles Rangel, Alice M. Rivlin, Michael Schudson, Mark Shields, Carmen Sirianni, Theda Skocpol, Andrew L. Stern, Jeff Swartz, Steven Waldman, Caspar Weinberger, David Winston, Harris Wofford, and Robert Wuthnow.




Citizen Power


Book Description

The Citizens Campaign, co-founded by the author and his wife, Caroline B. Pozycki, offers citizen leadership training and citizen leadership service opportunities for regular citizens. CITIZEN POWER gives all Americans the know how to become no-blame problem solvers and be part of what is emerging as a new model for a citizen driven national public service.










Empowering Citizens, Engaging the Public


Book Description

This book is the first comprehensive study to respond to the ongoing debates on political sciences’ fragmentation, doubtful relevance, and disconnect with the larger public. It explores the implications of the argument that political science ought to become more topic-driven, more relevant and more comprehensible for "lay" audiences. Consequences would include evolving a culture of public engagement, challenging tendencies toward liars’ rule, and emphasizing the role of “large” themes in academic education and research, the latter being identified as those areas where severe democratic erosion is occurring – such as escalating income and wealth disparities pushing democracy towards plutocracy, ubiquitous change triggering insecurity and aggression, racist prejudice polarizing societies, and counter-terrorism strategies subverting civil liberties. Political science needs to address these pressing problems ahead of other issues by in-depth research and broadly accessible public narratives, including solution-orientated normative notions. This need provides the final justification for evolving a discipline where problems would take priority over methods and public relevance over sophisticated specialization.




The New Public Service


Book Description

Provides a framework for the many voices calling for the reaffirmation of democratic values, citizenship, and service in the public interest. This work includes a chapter that addresses the practical issues of applying these ideals in actual, real-life situations.