Managing Fire and Emergency Services


Book Description

This new revised edition of the 2002 best-welling text and training book, covers all the nuts and bolts of organizing and deploying resources, including organizational structure, fire station location planning, fiscal management, maintenance and replacement of vehicles and equipment, and personnel practices. The coverage of human resource management includes recruitment and selection, promotion, diversity, labor relations, and the impact of external mandates. The section on leadership explores best management practices, employee empowerment, and implementing change. Coverage also includes: fire prevention and life safety education, technology and information management, terrorism and disaster preparedness, intergovernmental cooperation, risk management, legal, liability, and regulatory issues, plus health and wellness. (Replace ISBN 978-0-87326-128-9)




Managing America's Cities


Book Description

This work describes the operations of a typical municipal government and examines the many productivity trends that are occurring in city halls across America. Much of the focus is on the increasing need for planning in city government to ensure that productivity goals are met. It thoroughly examines the roles of the council, manager, and clerk in promoting increased productivity. It then looks at such municipal departments as legal, finance, fire, human services, library, police and public works, demonstrating proven techniques and structures in each that improve service. Instructors considering this book for use in a course may request an examination copy here.







Productivity Improvement and Measurement


Book Description




Occupational Outlook Handbook


Book Description

Describes 250 occupations which cover approximately 107 million jobs.




Management in the Fire Service


Book Description

Learning objectives are provided for each chapter. Key terms are easily identified and defined within the text. A comprehensive list with definitions follows each chapter. Comprehensive scenarios with detailed analyses are used throughout t







Fire Management Notes


Book Description