Nuts!


Book Description

Twenty-five years ago, Herb Kelleher reinvented air travel when he founded Southwest Airlines, where the planes are painted like killer whales, a typical company maxim is "Hire people with a sense of humor," and in-flight meals are never served--just sixty million bags of peanuts a year. By sidestepping "reengineering," "total quality management," and other management philosophies and employing its own brand of business success, Kelleher's airline has turned a profit for twenty-four consecutive years and seen its stock soar 300 percent since 1990. Today, Southwest is the safest airline in the world and ranks number one in the industry for service, on-time performance, and lowest employee turnover rate; and Fortune magazine has twice ranked Southwest one of the ten best companies to work for in America. How do they do it? With unlimited access to the people and inside documents of Southwest Airlines, authors Kevin and Jackie Freiberg share the secrets behind the greatest success story in commercial aviation. Read it and discover how to transfer the Southwest inspiration to your own business and personal life.




Southwest Airlines


Book Description

Using the words of its own people, this intriguing book provides an in-depth look at the incredibly successful airline that changed the rules of the game with a no-frills business model and innovative corporate culture. Southwest Airlines turns in-depth interviews with the company's leaders, managers, employees, and passengers into a powerful case study of this highly successful, game-changing business. Ranging from the early days of the company to the present, the book covers the history of the airline and its founders, while also detailing the unique corporate culture that attracts employees and passengers alike. Throughout its history, Southwest has championed a culture that puts employees first, creating a productive workforce by hiring for "attitude before aptitude" (because skills can be taught) and allowing employees to be themselves at work. The founders' philosophies of "servant leadership" and a "fun-LUVing" attitude continue to attract employees and influence the company's daily work today. In detailing the airline's inner workings in the words of its own people, this book shows other companies how they can emulate Southwest's powerful business model and strategies, as well as its hiring practices and corporate culture.




The Southwest Airlines Way


Book Description

"If you look at Southwest Airlines, and I admire what they do, they've been the most successful airline in the industry." --Gerard Arpey, CEO, American Airlines "Through extensive research Jody Hoffer Gittell gets to the bottom of what has sustained Southwest Airlines' positive employee relations and high performance through good and bad times." --Thomas A. Kochan, professor, MIT Sloan School of Management, MIT Global Airline Industry Program In an industry with losses in the billions, Southwest Airlines has an unbroken string of 31 consecutive years of profitability. The Southwest Airlines Way examines how the company uses high-performance relationships to create enormous competitive advantage in motivation, teamwork, and coordination among employees. It then goes further to show how any company can foster these powerful cooperative relationships and explains how to: Lead with credibility and caring Invest in frontline leaders Hire and train for relational competence Use conflicts to build relationships Make unions its partners, not its adversaries Build relationships with its suppliers




Atlas of Southwest and Central Asia


Book Description

Features maps and information about the countries, geography, ecology, population, customs, transportation, and economy of Central and Southwestern Asia.




Lead with LUV


Book Description

Colleen Barrett began her career as an executive secretary, yet Southwest Airlines' founder chose her to succeed him as president. When asked why, he said, "Because she knows how to love people to success." --




The Almanac of American Employers 2008


Book Description

Includes information, such as benefit plans, stock plans, salaries, hiring and recruiting plans, training and corporate culture, growth, facilities, research and development, fax numbers, toll-free numbers and Internet addresses of companies that hire in America. This almanac provides a job market trends analysis.




Social Violence in the Prehispanic American Southwest


Book Description

Spontaneous acts of violence born of human emotions like anger or greed are probably universal, but social violenceÑviolence resulting from social relationships within and between groups of peopleÑis a much more complex issue with implications beyond archaeology. Recent research has generated multiple interpretations about the forms, intensity, and underlying causes of social violence in the ancient Southwest. Deborah L. Nichols and Patricia L. Crown have gathered nine contributions from a variety of disciplines to examine social violence in the prehispanic American Southwest. Not only offering specific case studies but also delving into theoretical aspects, this volume looks at archaeological interpretations, multidisciplinary approaches, and the implications of archaeological research for Native peoples and how they are impacted by what archaeologists say about their past. Specific chapters address the impacts of raiding and warfare, the possible origins of ritual violence, the evidence for social violence manifested in human skeletal remains, the implications of witchcraft persecution, and an examination of the reasons behind apparent anthropophagy. There is little question that social violence occurred in the American Southwest. These contributions support the need for further discussion and investigation into its causes and the broader implications for archaeology and anthropology. CONTENTS 1. Introduction Patricia Crown and Deborah Nichols 2. Dismembering the Trope: Imagining Cannibalism in the Ancient Pueblo World Randall H. McGuire and Ruth Van Dyke 3. An Outbreak of Violence and Raiding in the Central Mesa Verde Region in the 12th Century AD Brian R. Billman 4. Chaco Horrificus? Wendy Bustard 5. Inscribed in the Body, Written in Bones: The Consequences of Social Violence at La Plata Debra L. Martin, Nancy Akins, Bradley Crenshaw, and Pamela K. Stone 6. Veneration or Violence: A Study of Variations in Patterns of Human Bone Modification at La Quemada Ventura R. PŽrez, Ben A. Nelson, and Debra L. Martin 7. Witches, Practice, and the Context of Pueblo Cannibalism William H. Walker 8. Explanation vs. Sensation: The Discourse of Cannibalism at AwatÕovi Peter Whiteley 9. Devouring Ourselves George J. Armelagos References Cited About the Contributors Index




Fred Harvey Houses of the Southwest


Book Description

The Fred Harvey name will forever be associated with the high-quality restaurants, hotels, and resorts situated along the Atchison, Topeka, and Santa Fe Railway in the American Southwest. The Fred Harvey Company surprised travelers, who were accustomed to "dingy beaneries" staffed with "rough waiters," by presenting attractive, courteous servers known as the Harvey Girls. Today many Harvey Houses serve as museums, offices, and civic centers throughout the Southwest. Only a few Harvey Houses remain as first-class hotels, and they are located at the Grand Canyon, in Winslow, Arizona, and in Santa Fe, New Mexico.




Plunkett's Airline, Hotel & Travel Industry Almanac 2008: Airline, Hotel & Travel Industry Market Research, Statistics, Trends & Leading Companies


Book Description

Contains a market research guide to the travel and tourism industry, including airlines, hotels, tour operators; travel agencies; E-commerce firms, cruise lines and car rentals. This book is useful for competitive intelligence, strategic planning, employment searches, or financial research.