The Definitive Guide to SugarCRM


Book Description

SugarCRM is a leading open-source customer relations management tool and development platform with nearly 5.5 million downloads, nearly 17,000 developers, and lots more users. The Definitive Guide to SugarCRM is the first official SugarCRM book available to developers and users. This definitive book begins with a discussion of the SugarCRM platform components, namely MVC, Studio, Module Builder, authentication, and themes. Next, you'll learn how to customize the modules SugarCRM comes with out of the box in an upgrade-safe manner. The text then presents an example application that a typical business might use and shows how to build it using SugarCRM, using both existing functionality as well as newly added functionality.




SugarCRM Developer's Manual


Book Description

The book is structured as: An overview of the architecture of the application and database, how it all fits together A module development tutorial, showing the essential steps for hooking your module into the SugarCRM infrastructure A section of common customizations that can be performed against the codebase The book is for PHP developers working with SugarCRM, who want to extend its capabilities. Readers should have a basic knowledge of SugarCRM as the book does not cover installation and usage of SugarCRM. This can be gained from Implementing SugarCRM.




Building on SugarCRM


Book Description

In the crowded field of customer relationship management (CRM) systems, SugarCRM stands out—not only for its modular design, but also for the ease with which you can develop, customize, and extend your CRM applications. This concise book provides a thorough overview of the development tools and APIs available in SugarCRM 6.2, showing both developers and nondevelopers alike how to use them to build a sample application step-by-step. You'll learn how to bend and twist SugarCRM’s extensible MVC framework to create custom applications, including solutions for automating your business that go beyond traditional CRMs. Learn how SugarCRM modules interact with one another through data relationships Build your CRM application with SugarCRM’s GUI developer tools—without touching code Use built-in design templates with Module Builder to design new CRM modules Customize modules with the Studio tool to add new fields or additional relationships between modules Automate common and tedious tasks within your application, using custom PHP code with SugarCRM's powerful API Integrate external applications into your CRM solution through SugarCRM's web services API




Building on SugarCRM


Book Description

In the crowded field of customer relationship management (CRM) systems, SugarCRM stands out—not only for its modular design, but also for the ease with which you can develop, customize, and extend your CRM applications. This concise book provides a thorough overview of the development tools and APIs available in SugarCRM 6.2, showing both developers and nondevelopers alike how to use them to build a sample application step-by-step. You'll learn how to bend and twist SugarCRM’s extensible MVC framework to create custom applications, including solutions for automating your business that go beyond traditional CRMs. Learn how SugarCRM modules interact with one another through data relationships Build your CRM application with SugarCRM’s GUI developer tools—without touching code Use built-in design templates with Module Builder to design new CRM modules Customize modules with the Studio tool to add new fields or additional relationships between modules Automate common and tedious tasks within your application, using custom PHP code with SugarCRM's powerful API Integrate external applications into your CRM solution through SugarCRM's web services API




Implementing SugarCRM 5.x


Book Description

Install, configure, and administer a robust Customer Relationship Management system using SugarCRM.




SugarCRM For Dummies


Book Description

SugarCRM is an innovative customer relationship management software solution that enhances your company’s marketing effectiveness, drives sales performance, improves customer satisfaction, and provides executive insight into business performance. SugarCRM For Dummies will show you to take advantage of this free, open source CRM application to boost your sales and please your customers. This guide helps you choose the flavor of Sugar you need, acquire and deploy it, set up accounts and contacts, and organize your day. You’ll first learn how to install SugarCRM, customize user preferences, create databases, and import contacts from other software. Next, you’ll discover how to extend SugarCRM’s capabilities to meet needs unique to your business. You’ll also find out how to: Schedule appointments, link them to records and notes, and organize your sales opportunities Build campaigns, track their success, and grow your contact list with Web-to-lead forms Manage customer issues and forums to exterminate software bugs Send e-newsletters and automate customer e-mail communication with templates Take advantage of a complete recipe book for SugarCRM administrators Improve sales performance with SugarCRM Provide great service to your customers Develop searchable libraries and FAQs Create and share documents SugarCRM For Dummies will get you quickly up to speed on this customer relationship management software so you can enhance your business. Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.




SugarCRM Developer's Manual


Book Description

Learn the application and database architecture of this open-source CRM and develop and integrate your own modules and custom workflows Learn to customize SugarCRM code Develop modules from scratch Learn database and application architecture In Detail SugarCRM is the world's leading commercial open-source customer relationship management (CRM) software for companies of all sizes. SugarCRM easily adapts to any business environment by offering a more flexible, cost-effective alternative to proprietary applications. SugarCRM's open-source architecture allows companies to more easily customize and integrate customer-facing business processes in order to build and maintain more profitable relationships. SugarCRM offers several deployment options, including on-demand, on-premise and appliance-based solutions to suit customers' security, integration, and configuration needs. This book will help you to customize the SugarCRM code. You will get learn about the database and application architecture. The book provides you with a module development tutorial, showing the essential steps for hooking your module into the SugarCRM infrastructure. You will learn about common customizations that can be performed against the codebase. This is a developer's manual for SugarCRM. It focuses on customizing SugarCRM. It provides an overview of the architecture of the application and the database, and covers the essential steps for hooking your module into the SugarCRM infrastructure.




CRC Handbook of Modern Telecommunications


Book Description

Addressing the most dynamic areas of the ever-changing telecommunications landscape, the second edition of the bestselling CRC Handbook of Modern Telecommunications once again brings together the top minds and industry pioneers in wireless communication networks, protocols, and devices. In addition to new discussions of radio frequency identification (RFID) and wireless sensor networks, including cognitive radio networks, this important reference systematically addresses network management and administration, as well as network organization and governance, topics that have evolved since the development of the first edition. Extensively updated and expanded, this second edition provides new information on: Wireless sensor networks RFID Architectures Intelligent Support Systems Service delivery integration with the Internet Information life cycle and service level management Management of emerging technologies Web performance management Business intelligence and analytics The text details the latest in voice communication techniques, advanced communication concepts, network organization, governance, traffic management, and emerging trends. This comprehensive handbook provides telecommunications professionals across all fields with ready access to the knowledge they require and arms them with the understanding of the role that evolving technologies will play in the development of the telecommunications systems of tomorrow.




Life Coach Handbook (Second Edition)


Book Description

Second Edition This textbook covers the fundamentals of setting up a coaching business. I share tools and techniques that will assist you in launching and running your thriving coaching business. I approach this topic from coaching, psychology, counseling, marketing, and corporate management perspectives. The following foundational coaching resources are covered in this handbook: Context— Background information, research findings, theory, and contextual material that will give you the background you need. Guidelines— Best practices that will streamline your coaching processes and guarantee you deliver high-quality coaching services to your clients. Planning— Critical planning and decision-making techniques to rapidly optimize your coaching business. Records— Best practices for professionally documenting coaching information such as notes, records, intake, agreements, questionnaires, and feedback. Skills— Core coaching skills, techniques, and tips so you can get certified, launch your coaching business, and start immediately. Mental Health— Insights, context, and tools that will ensure you take into account, manage, and appropriately refer clients with mental health issues. Business— Foundational knowledge needed to run your business, manage financials, market your services effectively, create your brand, and build your Internet presence. Exercises— Proven techniques that will generate immediate success by jumpstarting the coaching process with your clients. Forms— Sample forms and business documents you can adapt and tune to your specific coaching practice. Tools— Smart tools that will help pinpoint particular client issues so you can make informed, empathetic, and professional coaching decisions.




Guide to RRB Junior Engineer Stage II Civil & Allied Engineering 3rd Edition


Book Description

Guide to RRB Junior Engineer Stage II Civil & Allied Engineering 3rd Edition covers all the 5 sections including the Technical Ability Section in detail. • The book covers the complete syllabus as prescribed in the latest notification. • The book is divided into 5 sections which are further divided into chapters which contains theory explaining the concepts involved followed by Practice Exercises. • The Technical section is divided into 17 chapters. • The book provides the Past 2015 & 2014 Solved questions at the end of each section. • The book is also very useful for the Section Engineering Exam.