Surveys That Work


Book Description

Surveys That Work explains a seven–step process for designing, running, and reporting on a survey that gets accurate results. In a no–nonsense style with plenty of examples about real–world compromises, the book focuses on reducing the errors that make up Total Survey Error—a key concept in survey methodology. If you are conducting a survey, this book is a must–have.




New Testament Commentary Survey


Book Description

Provides pastors and students with expert guidance on choosing a commentary for any book of the New Testament.




Getting the Buggers to Behave


Book Description

Part of the hit 'Getting...' series: Sue Cowley's bestselling behaviour guide is essential reading for all teachers in all schools. 'Show the students the can of dog food, open it up and then eat from it. Offer it round the class to see if anyone else will have a taste...'* This is just one of Sue Cowley's infamous ways of captivating your students, seizing control and getting that unruly class to behave! *(WARNING: Make sure you read the crucial preparation advice before putting this idea into practice!) Now in its fifth edition, Getting the Buggers to Behave remains a firm favourite with trainees, newly qualified teachers and experienced staff alike. The advice ranges from the basics of behaviour management to how to deal with the class from hell and is applicable whether you are working in the early years, primary, secondary or further education, with level-specific examples in every chapter. The book covers preparing for your first meeting with a new group of students, developing your individual teaching style, creating a positive learning environment and working in really challenging schools. Sue is famed for the practical, honest and realistic nature of her advice, and all her ideas include case studies and anecdotes based on her years of experience working as a teacher and the stories and problems she has advised on 'agony aunt' style. In this brand new edition, Sue takes a detailed look at the use of incentives for managing behaviour, considers how to implement a restorative justice approach in order to change children's behaviour and also identifies the ten most common forms of misbehaviour and how to deal with them. So, if your two-year-olds are ignoring you, your Year 11s are unmanageable, your tutor group is running riot or that unmentionable nine-year-old is driving you round the bend then this is the book for you!




The 2014 Redesign of the Survey of Income and Program Participation


Book Description

The Survey of Income and Program Participation (SIPP) is a national, longitudinal household survey conducted by the Census Bureau. SIPP serves as a tool to evaluate the effectiveness of government-sponsored social programs and to analyze the impacts of actual or proposed modifications to those programs. SIPP was designed to fill a need for data that would give policy makers and researchers a much better grasp of how effectively government programs were reaching their target populations, how participation in different programs overlapped, and to what extent and under what circumstances people transitioned into and out of these programs. SIPP was also designed to answer questions about the short-term dynamics of employment, living arrangements, and economic well-being. The Census Bureau has reengineered SIPPâ€"fielding the initial redesigned survey in 2014. This report evaluates the new design compared with the old design. It compares key estimates across the two designs, evaluates the content of the redesigned SIPP and the impact of the new design on respondent burden, and considers content changes for future improvement of SIPP.




Old Testament Commentary Survey


Book Description

Provides pastors and students with expert guidance on choosing a commentary for any book of the Old Testament.




Conducting Online Surveys


Book Description

This book addresses the needs of researchers who want to conduct surveys online. Issues discussed include sampling from online populations, developing online and mobile questionnaires, and administering electronic surveys, are unique to digital surveys. Others, like creating reliable and valid survey questions, data analysis strategies, and writing the survey report, are common to all survey environments. This single resource captures the particulars of conducting digital surveys from start to finish




Amaze Every Customer Every Time


Book Description

You must deliver an amazing customer experience. Why? It is the competitive edge of new-era business—in any market and any economy. Renowned customer experience expert Shep Hyken explains how consistently amazing customers through stellar service can elevate your company from good to great. All transformations require a role model, and Shep has found the perfect role model to inspire your team: Ace Hardware. Ace was named as one of the top ten customer service brands in America by Businessweek and ranked highest in its industry for customer satisfaction. Through revealing stories from Ace’s over-the-top work with customers, Shep explores the five tactical areas of customer amazement: leadership, culture, one-on-one, competitive edge, and community. Delivering amazing service requires everyone in your organization to step up and be a leader. It doesn’t take a title. It takes the right set of tools and principles. To help you empower employees at all levels, Shep brings the content to a deeply practical level. His 52 Amazement Tools—like “Ask the extra question” and “Focus on the customer, not the money”—are simple, clear, useful for almost anybody, and supported with compelling research and stories. Between these covers, you will find the tools and tactics you need to transform your company into a seriously customer-focused operation that will amaze every customer every time.




Survey Questions


Book Description

This text reviews the literature on crafting survey instruments, and provides both general principles governing question-writing and guidance on how to develop a questionnaire.




How to Ask Survey Questions


Book Description

Intended at helping readers prepare and use reliable and valid survey questions, this title shows readers how to: ask valid and reliable questions for the context; determine whether to use open or closed questions; and, choose the right type of measurement (categorical, nominal or ordinal) for responses to survey questions.




Estimation in Surveys with Nonresponse


Book Description

Around the world a multitude of surveys are conducted every day, on a variety of subjects, and consequently surveys have become an accepted part of modern life. However, in recent years survey estimates have been increasingly affected by rising trends in nonresponse, with loss of accuracy as an undesirable result. Whilst it is possible to reduce nonresponse to some degree, it cannot be completely eliminated. Estimation techniques that account systematically for nonresponse and at the same time succeed in delivering acceptable accuracy are much needed. Estimation in Surveys with Nonresponse provides an overview of these techniques, presenting the view of nonresponse as a normal (albeit undesirable) feature of a sample survey, one whose potentially harmful effects are to be minimised. Builds in the nonresponse feature of survey data collection as an integral part of the theory, both for point estimation and for variance estimation. Promotes weighting through calibration as a new and powerful technique for surveys with nonresponse. Highlights the analysis of nonresponse bias in estimates and methods to minimize this bias. Includes computational tools to help identify the best variables for calibration. Discusses the use of imputation as a complement to weighting by calibration. Contains guidelines for dealing with frame imperfections and coverage errors. Features worked examples throughout the text, using real data. The accessible style of Estimation in Surveys with Nonresponse will make this an invaluable tool for survey methodologists in national statistics agencies and private survey agencies. Researchers, teachers, and students of statistics, social sciences and economics will benefit from the clear presentation and numerous examples.