The First-Time Supervisor's Survival Guide


Book Description

Starting a new job always brings excitement, anticipation, and perhaps even a bit of apprehension. One thing is for sure, once you become the "new boss" you quickly discover that managing other people can be the most difficult task you face. Your new subordinates will have different personalities, and different ways of getting the job done. Some of them may have been former co-workers, and good personal friends. Many of them may not have the same desire you do to work hard day after day. Dealing with the many problems a new supervisor faces isn't easy - but help is available. Here's an instant-answer resource that takes the guesswork out of supervising other people and helps you master the problems and challenges you'll face as a new supervisor. It's packed with literally hundreds of business-tested techniques and strategies for successfully handling every area of your job - from dealing with problem people and managing time, to boosting productivity and improving your communication skills.




Survival Skills for Supervisors and Managers


Book Description

Whenever work is delegated to others, the person responsible for their actions is their supervisor or manager. It doesn't matter whether those individuals have the title of supervisor, foreman / woman, department head, manager, superintendent, executive or CEO - if they're supervising others - they need to know this valuable information. Many are literally thrown into their positions with little or no training. This book is written for those entering a supervisory or management position or are already in the position but are runing into difficulty doing their job properly. Some of the topics covered are: * The Role of the Supervisor * Leadership styles * Delegation * Motivation * Time Management * Interpersonal skills * Problem solving and decision-making * Training and Development * Meeting skills




Security Supervision and Management


Book Description

The International Foundation for Protection Officers (IFPO) has for many years provided materials to support its certification programs. The current edition of this book is being used as the core text for the Security Supervision and Management Training/Certified in Security Supervision and Management (CSSM) Program at IFPO. The CSSM was designed in 1988 to meet the needs of the security supervisor or senior protection officer. The book has enjoyed tremendous acceptance and success in the past, and the changes in this third edition, vetted by IFPO, make it still more current and relevant. Updates include 14 new chapters, 3 completely revised chapters, "Student Performance Objectives" in each chapter, and added information on related resources (both print and online). - Completion of the Security Supervision and Management Program is the initial step toward the Certified in Security Supervision and Management (CSSM) designation - Over 40 experienced security professionals contribute chapters in their area of specialty - Revised throughout, and completely updated with 14 new chapters on topics such as Leadership, Homeland Security, Strategic Planning and Management, Budget Planning, Career Planning, and much more - Quizzes at the end of each chapter allow for self testing or enhanced classroom work




The Hospitality Supervisor's Survival Kit


Book Description

This survival kit contains the tools needed to develop skills in human relations, labor and management relations, and customer service that are essential to effective customer and employee management and supervision. Contains sound principles and practical suggestions for resolving conflict, leading meetings, executing performance appraisals, imposing discipline, scheduling work, and adding value. For managers or directors of training and development in human relations and hospitality management.




A Survival Guide for Working with Bad Bosses


Book Description

The sad fact is that the majority of people in the workforce have a less than perfect relationship with their supervisor and many of them consider themselves to be working for "a bad boss". But what can they do about it, short of leaving their job? "A Survival Guide for Working with Bad Bosses" gives readers all the guidance they so desperately need not just to survive, but thrive while reporting to someone incompetent, mean, unethical, or even worse.













Catalog of Training


Book Description




The Foreman/Supervisor’s Handbook


Book Description

The Foreman/Supervisor's Handbook is offered as a com prehensive and authoritative text which presents the kind of prac tical information the foreman or supervisor needs in order to be effective on the job. It completely revises and updates The Foreman's Handbook, a work which, through four previous edi tions, has become the standard text in its field. The term "foreman/supervisor" in the title of the new edition was decided upon by the editors despite a reluctance to tamper with a well established name, in recognition of a change in usage which has come about over the years. "Supervisor" is now more generally used in industry for the first level of management and is espe cially appropriate since the emerging role of women in super visory (and higher) positions has rendered the earlier, gender specific term less properly descriptive. Moreover, although the orientation of the book is to manufacturing operations, the prin ciples and techniques discussed have wide application in office operations, where the term "supervisor" is the designation uni versally used. To retain continuity with the previous editions, the compromise term "foreman/supervisor" was adopted. As in previous editions, each chapter is written by an authority in the ~ubject covered. Each, morever, stands on its own feet, i. e. , it can be read as a separate article, independent of preceding or succeeding chapters.