Tabletop and Full-scale Emergency Exercises for General Aviation, Non-hub, and Small Hub Airports


Book Description

"ACRP Synthesis 72: Tabletop and Full-Scale Emergency Exercises for General Aviation, Non-Hub, and Small Hub Airports provides small airports with the tools and practices needed to practice emergency response. The report provides sample exercise tools and plans, a checklist of effective practices for tabletop and full-scale emergency exercises, and a road map for developing an effective exercise program."--Publisher's description.










Improving the Airport Customer Experience


Book Description

"TRB's Airport Cooperative Research Program (ACRP) Report 157: Improving the Airport Customer Experience documents notable and emerging practices in airport customer service management that increase customer satisfaction, recognizing the different types of customers (such as passengers, meeters and greeters, and employees) and types and sizes of airports. It also identifies potential improvements that airports could make for their customers." -- Publisher's description




Design Considerations for Airport EOCs


Book Description

"This guidebook will help airports with Emergency Operations Center (EOC) planning and design considerations, such as (1) establishing an EOC in an existing facility; (2) upgrading a current EOC facility; (3) designing and building a new facility within the terminal (or other existing campus building); and (4) designing and building a greenfield project, which means the airport is not bound by any constraints with existing buildings or infrastructure such as the terminal or toher existing campus structures." -- Page 1.




A Failure of Initiative


Book Description




Pentagon 9/11


Book Description

The most comprehensive account to date of the 9/11 attack on the Pentagon and aftermath, this volume includes unprecedented details on the impact on the Pentagon building and personnel and the scope of the rescue, recovery, and caregiving effort. It features 32 pages of photographs and more than a dozen diagrams and illustrations not previously available.




FEMA Preparedness Grants Manual - Version 2 February 2021


Book Description

FEMA has the statutory authority to deliver numerous disaster and non-disaster financial assistance programs in support of its mission, and that of the Department of Homeland Security, largely through grants and cooperative agreements. These programs account for a significant amount of the federal funds for which FEMA is accountable. FEMA officials are responsible and accountable for the proper administration of these funds pursuant to federal laws and regulations, Office of Management and Budget circulars, and federal appropriations law principles.




IAMSAR Manual


Book Description




A Transportation Guide for All-hazards Emergency Evacuation


Book Description

"TRB's National Cooperative Highway Research Program (NCHRP) Report 740: A Transportation Guide for All-Hazards Emergency Evacuation focuses on the transportation aspects of evacuation, particularly large-scale, multijurisdictional evacuation. The guidance, strategies, and tools in NCHRP Report 740 are based on an all-hazards approach that has applicability to a wide range of "notice" and "no-notice" emergency events. The report follows the basic planning steps of the Federal Emergency Management Agency's Comprehensive Preparedness Guide (CPG) 101. Each chapter parallels one of the six main CPG steps. Each chapter is further subdivided into smaller, discrete tasks, with cross-references to tools--such as templates or checklists--that are shown at the end of each chapter and are on a CD-ROM included with the print version of the report."--Publisher's description.