Talking about Care


Book Description

This book offers a new approach to scrutinising the co-existence of both care and abuse in relationships. Discourse analysis is introduced as a method of investigating relationships, policy and literature in informal care and analytic tools are considered alongside case-studies to illustrate how both parties construct their relationship.




Advances in Patient Safety


Book Description

v. 1. Research findings -- v. 2. Concepts and methodology -- v. 3. Implementation issues -- v. 4. Programs, tools and products.




Mom and Dad, We Need to Talk


Book Description

Learn to start open, productive talks about money with your parents as they age As your parents age, you may find that you want or need to broach the often-difficult subject of finances. In Mom and Dad, We Need to Talk: How to Have Essential Conversations with Your Parents About Their Finances, you’ll learn the best ways to approach this issue, along with a wealth of financial and legal information that will help you help your parents into and through their golden years. Sometimes parents are reluctant to address money matters with their adult children, and topics such as long-term care, retirement savings (or lack thereof), and end-of-life planning can be particularly touchy. In this book, you’ll hear from others in your position who have successfully had “the talk” with their parents, and you’ll read about a variety of conversation strategies that can make talking finances more comfortable and more productive. Learn conversation starters and strategies to open the lines of communication about your parents’ finances Discover the essential financial and legal information you should gather from your parents to be prepared for the future Gain insight from others’ stories of successfully talking money with aging parents Gather the courage, hope, and motivation you need to broach difficult subjects such as care facilities and end-of-life plans For children of Baby Boomers and others looking to assist aging parents with their finances, Mom and Dad, We Need to Talk is a welcome and comforting read. Although talking money with your parents can be hard, you aren’t alone, and this book will guide you through the process of having fruitful financial conversations that lead to meaningful action.




If Disney Ran Your Hospital


Book Description

Using examples from his work with Disney and as a senior-level hospital executive, author Fred Lee challenges the assumptions that have defined customer service in healthcare. In this unique book, he focuses on the similarities between Disney and hospitals--both provide an "experience," not just a service. It shows how hospitals can emulate the strategies that earn Disney the trust and loyalty of their guests and employees. The book explains why standard service excellence initiatives in healthcare have not led to high patient satisfaction and loyalty, and it provides 9 1⁄2 principles that will help hospitals gain the competitive advantage that comes from being seen as "the best" by their own employees, consumers, and community.




The Score Takes Care of Itself


Book Description

The last lecture on leadership by the NFL's greatest coach: Bill Walsh Bill Walsh is a towering figure in the history of the NFL. His advanced leadership transformed the San Francisco 49ers from the worst franchise in sports to a legendary dynasty. In the process, he changed the way football is played. Prior to his death, Walsh granted a series of exclusive interviews to bestselling author Steve Jamison. These became his ultimate lecture on leadership. Additional insights and perspective are provided by Hall of Fame quarterback Joe Montana and others. Bill Walsh taught that the requirements of successful leadership are the same whether you run an NFL franchise, a fortune 500 company, or a hardware store with 12 employees. These final words of 'wisdom by Walsh' will inspire, inform, and enlighten leaders in all professions.




Patient Safety and Quality


Book Description

"Nurses play a vital role in improving the safety and quality of patient car -- not only in the hospital or ambulatory treatment facility, but also of community-based care and the care performed by family members. Nurses need know what proven techniques and interventions they can use to enhance patient outcomes. To address this need, the Agency for Healthcare Research and Quality (AHRQ), with additional funding from the Robert Wood Johnson Foundation, has prepared this comprehensive, 1,400-page, handbook for nurses on patient safety and quality -- Patient Safety and Quality: An Evidence-Based Handbook for Nurses. (AHRQ Publication No. 08-0043)." - online AHRQ blurb, http://www.ahrq.gov/qual/nurseshdbk/




Care Work


Book Description

An empowering collection of essays on the author's experiences in the disability justice movement.




CARE Leadership


Book Description

The ten van Stralen brothers built The Grounds Guys(R), their landscape management company, from the ground up. By establishing a "culture of C.A.R.E." as the centerpiece of the organization, the brothers have experienced tremendous success, working together in unity and growing their concept into a multinational franchise brand. C.A.R.E. Leadership shares the van Stralen brothers' extraordinary story and shows how eight simple but powerful leadership principles derived from the code of C.A.R.E. will enable your company to thrive, too. It's all about the culture, author Peter van Stralen argues, and each one of the principles- from "Create a Remarkable Experience" to "Be Humble" to "Listen Well and Communicate with Respect"-gets leaders one step closer to creating a team that is competent, fun, fulfilled, engaged, and committed to giving customers the best service possible.




Burnout


Book Description

NEW YORK TIMES BESTSELLER • “This book is a gift! I’ve been practicing their strategies, and it’s a total game changer.”—Brené Brown, PhD, author of Dare to Lead “A primer on how to stop letting the world dictate how you live and what we think of ourselves, Burnout is essential reading [and] . . . excels in its intersectionality.”—Bustle This groundbreaking book explains why women experience burnout differently than men—and provides a roadmap to minimizing stress, managing emotions, and living more joyfully. Burnout. You, like most American women, have probably experienced it. What’s expected of women and what it’s really like to exist as a woman in today’s world are two different things—and we exhaust ourselves trying to close the gap. Sisters Emily Nagoski, PhD, and Amelia Nagoski, DMA, are here to help end the all-too-familiar cycle of feeling overwhelmed and exhausted. They compassionately explain the obstacles and societal pressures we face—and how we can fight back. You’ll learn • what you can do to complete the biological stress cycle • how to manage the “monitor” in your brain that regulates the emotion of frustration • how the Bikini Industrial Complex makes it difficult for women to love their bodies—and how to defend yourself against it • why rest, human connection, and befriending your inner critic are keys to recovering from and preventing burnout With the help of eye-opening science, prescriptive advice, and helpful worksheets and exercises, all women will find something transformative in Burnout—and will be empowered to create positive change. A BOOKRIOT BEST BOOK OF THE YEAR




Matters of Care


Book Description

To care can feel good, or it can feel bad. It can do good, it can oppress. But what is care? A moral obligation? A burden? A joy? Is it only human? In Matters of Care, María Puig de la Bellacasa presents a powerful challenge to conventional notions of care, exploring its significance as an ethical and political obligation for thinking in the more than human worlds of technoscience and naturecultures. Matters of Care contests the view that care is something only humans do, and argues for extending to non-humans the consideration of agencies and communities that make the living web of care by considering how care circulates in the natural world. The first of the book’s two parts, “Knowledge Politics,” defines the motivations for expanding the ethico-political meanings of care, focusing on discussions in science and technology that engage with sociotechnical assemblages and objects as lively, politically charged “things.” The second part, “Speculative Ethics in Antiecological Times,” considers everyday ecologies of sustaining and perpetuating life for their potential to transform our entrenched relations to natural worlds as “resources.” From the ethics and politics of care to experiential research on care to feminist science and technology studies, Matters of Care is a singular contribution to an emerging interdisciplinary debate that expands agency beyond the human to ask how our understandings of care must shift if we broaden the world.