Telecommunications Billing


Book Description

FINALLY AN ALL INCLUSIVE TELECOMMUNICATIONS BILLING REFERENCE! This book can easily be referred to as the bible of telecommunications billing. It far exceeds what any other author has previously been able to provide. For experienced telecommunications professionals, it provides important information on how to streamline existing billing business processes. It shows how an organization needs to evolve billing information and business system architectures to support the future needs of the consumer. It is a strategic billing reference which goes beyond basic billing concepts. For less experienced telecom professionals, it is an introductory reference for telecom billing. It provides the reader with the background necessary to understand all aspects of this difficult subject. This is an excellent billing textbook for new telecom students or individuals working in the telecommunications field. It surpasses any preceding books written on this subject. Unlike its counterparts, this book assumes no understanding of telecom billing. When finished, the reader will be well versed in billing terms, processes, and strategies.




Telecommunications Billing Systems


Book Description

In telecom, the right billing system, operating efficiently, is key to profitability. This title offers comprehensive, practical help to telecom managers facing strategic decisions in this area.




Telecommunications Cost Management


Book Description

Busy decision-makers need the specifics quickly, without plowing through details that do not affect the economics of a project. Telecommunications Cost Management presents the key facts up front, with sample calculations for broadband, local access, equipment, and service alternatives. It provides a blueprint for cost reduction across all major technologies - from frame relay to IP telephony to contract recommendations. The text presents scenarios showing the effect of different architectural strategies for both voice and data communications. An Architectural Review lists alternatives to the traditional PBX and discusses how to minimize local access costs.




Evolution of Telecommunication Services


Book Description

In the telecom world, services have usually been conceived with a specific mindset. This mindset has defined the traditional characteristics of these services; services distinguished by their linkage with the access network, tight control over service use (e.g., authentication, billing), lack of deep personalization capabilities (mass services only) and reliance on standardization to achieve end-to-end interoperability between all the actors of the value chain (e.g., operators, platform manufacturers, device manufactures). This book offers insights into this complex but exciting world of telecommunications characterized by constant evolution, and approaches it from technology as well as business perspectives. The book is appropriately structured in three parts: (a) an overview of the state-of-the-art in fixed/mobile NGN and standardization activities; (b) an analysis of the competitive landscape between operators, device manufactures and OTT providers, emphasizing why network operators are challenged on their home turf; and (c) opportunities for business modeling and innovative telecom service offers.




Introduction to 3G Mobile Communications


Book Description

This revised edition provides professionals with an up-to-date introduction to third generation (3G) mobile communication system principles, concepts, and applications, without the use of advanced mathematics. This newly revised edition of an Artech House bestseller provides professionals with an up-to-date introduction to third generation (3G) mobile communication system principles, concepts, and applications, without the use of advanced mathematics. The second edition ncludes an even more thorough treatment of potential 3G applications and descriptions of new, emerging technologies.




Charging for Mobile All-IP Telecommunications


Book Description

This book provides a complete and comprehensive overview of 3G UMTS charging services Evolving from offline billing of traditional telecommunications, charging for IP services in mobile networks is challenging; charging convergence is one of the major trends in the telecom industry. Advanced mobile telecommunications incorporates data applications with real-time control and management, and requires a convergent and flexible online charging system. Such convergence is essential to mitigate fraud and credit risks in order to provide more personalized information to users about charges and credit limit controls. Charging for Mobile All-IP Telecommunications provides comprehensive and practical coverage of online and offline charging based on mobile operator experiences, and the latest efforts undertaken by the UMTS specifications. Key features: Presents a complete overview of the telecommunications charging system, including the evolution from 2G to 3G and all-IP network charging frameworks Discusses all management aspects related to charging and billing processes, with a focus on the major trends and developments within the telecoms industry Provides an overview of the telecom networks such as PSTN, GSM, UMTS and IMS Covers the concepts of the telecom charging on mobile services and the new technologies for implementing online charging system, such as GTP’ and Diameter protocol Contains coverage on network nodes and data flows in relation to charging of mobile applications, such as IMS call and content downloading Explains the IP-based online charging system, protocol details and recent trends in charging for mobile telecom industry This book is an invaluable resource for graduate students, telecoms and IP engineers, network service providers and system architects. Information technologists and networking equipment manufacturers will also find this book insightful.




The Telco Churn Management Handbook


Book Description

Definitive guide to customer loyalty, its diagnosis, management, and improvement available to the telecommunications professional. Industry veteran, Rob Mattison, shares his expertise. The book explains tools and techniques for a coherent telecom business strategy. It is a very readable text that communicates the core ideas effectively. Highly recommended for telecom execs.




Computing Systems for Global Telecommunications


Book Description

Information systems for very large applications present problems of scale which generate the need for particular software design techniques. The system used by BT for its customer services is usable as a paradigm for any user operating with a large and complex client base. This book will cover some of the more important systems currently deployed by BT to manage its multi-million customer network, the architecture that guides these systems, the evolving technology from which they are built and the future directions in their evolution. Computing Systems for Global Telecommunications is essential reading for software engineers working on all types of large Operational Support Systems; systems designers working for telecommunications providers; advanced undergraduate and postgraduate students and researchers studying software engineering.




The Crisis in Telecommunications Carrier Liability


Book Description

My curiosity with the economic efficiency and social benefits of provisions used by telecommunications carriers to limit their liability to customers for damages arising from service interruptions and network outages is a longstanding one. It began with the changing state regulatory environments in the late 1980's while representing AT&T as an attorney before numerous state legislatures in the Midwest. As telecommunications carriers faced the ramifications of deregulation, several legal consequences came to the fore. One important consequence was the impact of changing regulatory rules and requirements on the carriers' abilities to continue to limit their liability for damages to customers in a non-tariffed world. As a result, one of my responsibilities while employed by AT&T was to syek legislative relief in some state jurisdictions which would enable the continued use of limited liability provisions notwithstanding other deregulatory developments in the industry. In my capacity as an attorney, I succeeded in this task in the few jurisdictions for which I was given the charge. However, as an economist, these efforts piqued my interest regarding the economic effects of such limited liability provisions on consumer interests. What liability rules for the industry would really better serve general societal interests? As my career evolved, which involved returning to graduate school to pursue my Ph. D. and becoming the Director of Public Policy Studies at Ameritech, I had the opportunity to pursue interdisciplinary research in telecommunications policy issues.




Risk, Complexity and ICT


Book Description

Explores the challenges regarding risks and risk management related to the growing complexity of ICT solutions. This book draws upon theories of risk society and reflexive modernization, and uses various case studies to demonstrate efforts aimed at controlling and managing the complexities of various ICT solutions.