The Boiler Room and Other Telephone Sales Scams


Book Description

You'll marvel at Stevenson's insider knowledge of product houses, service shops, and other aspects of a major industry in which both employees and customers are in daily peril - the former of losing their jobs, and the latter of losing their money. In an epilogue, Stevenson discusses ethical issues involved when researchers conduct covert fieldwork in natural settings.




The Boiler Room Boys


Book Description

In The Boiler Room Boys: An Underground Story of Science, Religion, and the Faith that Fuels Both, Tim Smith describes how from too-young an age he followed two seemingly alternate paths, religion and science, only to find that they are not alternate at all. His so-called “yellow brick road” began with a group of boys meeting independently in his grade school’s boiler room. Conflicting teaching by religious and scientific fundamentalists led him toward a PhD in biomathematics and toward atheism. His attraction to theology and philosophy and the events of his life drew his path back toward the connection between science and his childhood Christianity. However, it wasn’t the intellectual pursuits that showed him the nature of God. Rather, it was life’s experiences that allowed him to hear God’s voice and to sense God’s spirit. In The Boiler Room Boys, Smith reconciles his faith in religion and science, describing how science and theology support one another. In doing so, he also identifies where he sees that both theology and science have taken bad turns that get in the way of people young and old understanding and experiencing the world as it really is. There are many questions that couldn’t be addressed in The Boiler Room Boys, questions that Smith continues to write about from his own boiler room (www.theboilerroomboys.com).




The Boiler Room


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Standard Boiler Room Questions & Answers


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Gentleman Overboard


Book Description

Out of print for over seventy years, Gentleman Overboard by Herbert Clyde Lewis is being rescued for today's readers to launch Boiler House Press's new series, Recovered Books. Halfway between Honolulu and Panama, a man slips and falls from a ship. For crucial hours, as he patiently treads water in hope of rescue, no one on board notices his absence. By the time the ship's captain is notified, it may be too late to save him... Rediscovered in 2009 by Brad Bigelow as part of tireless research for his popular Neglected Books website, Gentleman Overboard has since achieved the status of a cult classic and even become something of an international phenomenon, having seen translations into Spanish, Hebrew, and Dutch. The newspaper Ha'aretz has called it 'A miniature masterpiece that emerged from oblivion'; the Spanish magazine El Cultural dubbed it 'una perlita': 'a little pearl'. A masterful piece of narrative tension, and way ahead of its time, Gentleman Overboard sets the question of existence in its most basic terms. The story speaks fiercely to the contemporary moment and for all who share a sense of loneliness through having found themselves isolated by politics, disease, economics -or indeed just sheer accident and bad luck. The fate of the novel's hero even has ironic parallels with that of the author, Herbert Clyde Lewis, who died forgotten and alone in 1950, a victim of Hollywood's black list, and who has since slipped beneath the waves of fashion and time, but now hopefully is to be recovered from the murky depths for the readership he posthumously deserves.




Smart Calling


Book Description

Praise for SMART CALLING "Finally, a sales book that makes sense! As a master sales trainer, Art nailed—no, obliterated—the number one fear of selling in this great book: cold calling! Let him teach you to stop cold calling and start Smart Calling!"—LARRY WINGET, television personality and New York Times bestselling author "Smart Calling is the benchmark as the highest professional standard for effective cold calling. Take the initiative to read and implement Art's rational principles and you will sell much more and develop a prospect base of potential customers who will call you when they are ready to purchase or graciously take your future calls. This is THE BEST sales text I have read in the past twenty years."—REX CASWELL, PhD, VP, LexisNexis Telephone Sales "You get only one chance to make the right impression in sales. If a top prospect gets a hundred calls a week, you want to be the one he remembers and buys from. Art's proven methods create a unique brand for you and position your offering as the best option. Art's advice isn't just smart, it's priceless."—BOB SILVY, VP, Corporate Marketing, American City Business Journals "Smart Calling effectively enables inside sales reps and organizations to accomplish a top priority—acquiring new customers. Art's pragmatic and actionable techniques will increase productivity, success, and professional satisfaction."—BILL McALISTER, SVP, Inside Sales, McAfee "A must-read, must-own book for anyone who wants to increase their sales right away with less effort and more fun. I'm so sure this book is a winner for anyone who needs to call prospects that I'll personally assure you that your results will increase noticeably after reading it, or I'll send you your money back."—MIKE FAITH, CEO & President, Headsets.com, Inc. "If you need to make a first call to anyone, for whatever reason, this book is for you. More than common sense, it's a real-world, no-fluff, simple approach that anyone can use to be successful."—DARCI MAENPA, President, West Coast Chapter, American Teleservices Association; Director, Member Support, Toastmasters International




Boiler Operator's Handbook


Book Description

Written for the boiler operator who has knowledge and experience, but would like to learn more in order to optimize his performance, this text is also clearly-presented enough to be an indispensable guide for those beginning their careers, as well as being suitable for managers and superintendents interested in reducing a facility's operating expense. Based on the author's forty years of experience in boiler plant operation, design, construction, start-up, retrofit and maintenance, it contains absolutely key recommendations to operators and managers of plants large and small.




Boiler Operator's Guide


Book Description

This publication acts as a guide to installing, operating, and maintaining boilers in industrial, commercial and other facilities.




FBI Myths and Misconceptions


Book Description

How much do you really know about the FBI? Like most people, you’ve probably learned about the FBI from popular culture–reading books and watching TV shows and movies, along with, of course, the news. You might be surprised to learn that a lot of what you’ve been reading and watching is inaccurate. Written by retired Special Agent, crime novelist, and true crime podcaster, Jerri Williams, FBI Myths and Misconceptions: A Manual for Armchair Detectives debunks twenty clichés and misconceptions about the FBI, by presenting educational reality checks supported by excerpts from the FBI website, quotes from retired agents, and reviews of popular films and fiction featuring FBI agent characters. This informative and fun manual will help you: - Create realistic FBI characters and plots for your next book or script - Impress armchair detective friends with your knowledge about the FBI - Prepare for a career in the FBI and avoid embarrassing yourself at Quantico Get your copy today!