The Delivery


Book Description

"Countries go wrong, sometimes, and sometimes the luckier citizens of those countries have a chance to escape and seek refuge in another country--a country that might itself be in the process of going wrong. In the bustling indifference of an unnamed city, one such citizen finds himself trapped working for a company that makes its money dispatching an army of undocumented refugees to bring the well-off men and women of this confounding metropolis their dinners. Whatever he might have been at home, this citizen is now a Delivery Boy: member of a new and invisible working class, pedalling his power-assist bike through traffic hoping for a decent tip and a five star rating. He is decidedly a Delivery Boy; sometimes he even feels like a Delivery Baby; certainly he's not yet a Delivery Man, though he'll have to "man-up" if he wants to impress N.--the aloof dispatcher who sends him his orders and helps him with his English. Can our hero avoid the wrath of his Supervisor, get the girl, and escape his indentured servitude? Can someone in his predicament ever get a happy ending? Who gets to decide? And who's telling this story, anyway?"--




The Delivery


Book Description

Enter the world of the Delivery Boy, who must peddle his way to 5-star customer ratings—and, perhaps, freedom—in novelist and graphic designer Peter Mendelsund’s The Delivery. Countries go wrong, sometimes, and sometimes the luckier citizens of those countries have a chance to escape and seek refuge in another country—a country that might itself be in the process of going wrong. In the bustling indifference of an unnamed city, one such citizen finds himself trapped working for a company that makes its money dispatching an army of undocumented refugees to bring the well-off men and women of this confounding metropolis their dinners. Whatever he might have been at home, this citizen is now a Delivery Boy: member of a new and invisible working class, pedaling his power-assist bike through traffic hoping for a decent tip and a five star rating. He is decidedly a Delivery Boy; sometimes he even feels like a Delivery Baby; certainly he's not yet a Delivery Man, though he'll have to "man-up" if he wants to impress N.—the aloof dispatcher who sends him his orders and helps him with his English. Can our hero avoid the wrath of his Supervisor, get the girl, and escape his indentured servitude? Can someone in his predicament ever get a happy ending? Who gets to decide? And who's telling this story, anyway? Harrowing and hilarious, The Delivery is a fable for and about our times: an exploration of the ways language and commerce unites and isolates every one of us, native and immigrant both.







Medical Professional Liability and the Delivery of Obstetrical Care


Book Description

The second volume of an overall look at the "malpractice crisis" sheds fresh light on the civil justice and insurance systems, medical liability issues, and their combined effect on health care for mothers and children. Topics include the liability implications of the rising rate of Cesarean sections, an evaluation of the American Medical Association's proposed alternative to the justice system for resolving medical liability disputes, and a review of legislative proposals under consideration.




Epidemiology and the Delivery of Health Care Services


Book Description

This completely revised and updated edition of an outstanding text addresses the fundamental knowledge of epidemiological methods and statistics that can be applied to evolving systems, programs, technologies, and policies. This edition presents new chapters on causal thinking, ethics, and web resources, analyzes data on multinational increases in poverty and longevity, details the control of transmissible diseases, and explains quality management, and the evaluation of healthcare system performance.







The Best I. T. Service Delivery BOOK EVER!


Book Description

The third publication in MSP University's bestselling Managed Services Series, this edition covers all aspects of delivering I.T. and technical services to end-customers through four types of service delivery models.







Designing Delivery


Book Description

Now that we’re moving from a product economy to a digital service economy, software is becoming critical for navigating our everyday lives. The quality of your service depends on how well it helps customers accomplish goals and satisfy needs. Service quality is not about designing capabilities, but about making—and keeping—promises to customers. To help you improve customer satisfaction and create positive brand experiences, this pragmatic book introduces a transdisciplinary approach to digital service delivery. Designing a resilient service today requires a unified effort across front-office and back-office functions and technical and business perspectives. You’ll learn how make IT a full partner in the ongoing conversations you have with your customers. Take a unique customer-centered approach to the entire service delivery lifecycle Apply this perspective across development, operations, QA, design, project management, and marketing Implement a specific quality assurance methodology that unifies those disciplines Use the methodology to achieve true resilience, not just stability




The Special Delivery (Thomas & Friends)


Book Description

When an urgent package arrives for Sir Topham Hatt, it must reach him as quickly as possible. What is inside the package? Can the “Really Useful Engines” cooperate and get it to him in time? From the Trade Paperback edition.