Book Description

"This guide provides practical information on designing structured interviews. The guide discusses why interviews should have structure, what structure consists of, and how to conduct a structured interview. It also addresses the pros and cons of different types of interview questions and helpful/harmful interviewing techniques. Additionally, the guide provides practical tools for developing and implementing a structured interview. For step-by-step checklists for implementing and developing a structured interview, refer to Appendix A and Appendix B, respectively. The guidance on developing and administering structured interviews applies to interviews formally rated as part of the assessment process, as well as those used by the selection official to verify a candidate's qualifications after he/she has been rated by other assessment procedures. However, since responses are typically not scored in a selecting official's interview, the information in this document related to developing and using rating scales may be of limited use for the selecting official's interview. This guide is not intended to be exhaustive of the possible approaches to developing a structured interview, but to provide one effective method. Additional information on assessment methods is available in OPM's online Personnel Assessment and Selection Resource Center. Please see also The Uniform Guidelines on Employee Selection Procedures and the Delegated Examining Operations Handbook."--Page 4.