Author : Gary Harper
Publisher : New Society Publishers
Page : 214 pages
File Size : 49,84 MB
Release : 2004-09-01
Category : Business & Economics
ISBN : 9780865715158
All you need to understand the dynamics of conflict -- and the joy of resolution
Author : Joy Harjo
Publisher : W. W. Norton & Company
Page : 136 pages
File Size : 13,74 MB
Release : 2015-09-28
Category : Poetry
ISBN : 0393248518
A musical, magical, resilient volume from the first Native American Poet Laureate of the United States. In these poems, the joys and struggles of the everyday are played against the grinding politics of being human. Beginning in a hotel room in the dark of a distant city, we travel through history and follow the memory of the Trail of Tears from the bend in the Tallapoosa River to a place near the Arkansas River. Stomp dance songs, blues, and jazz ballads echo throughout. Lost ancestors are recalled. Resilient songs are born, even as they grieve the loss of their country. Called a "magician and a master" (San Francisco Chronicle), Joy Harjo is at the top of her form in Conflict Resolution for Holy Beings. Finalist for the Griffin Poetry Prize
Author : Carol Miller Lieber
Publisher :
Page : 0 pages
File Size : 30,40 MB
Release : 1998
Category : Classroom management
ISBN : 9780942349115
The lessons in this guide teach high school students the essential skills they'll need to manage and resolve interpersonal conflict in creative, positive ways. Along the way students will also explore diversity, power, and prejudice as they continue to develop greater emotional and social skillfulness.Conflict Resolution in the High School contains: 36 core skill lessons An exploration of 8 different implementation models In-depth information on how to infuse conflict resolution into the standard high school curriculum Ideas for assessing student learning 9 additional, multi-period activities for taking the skills and concepts furtherThe curriculum encourages students to connect the concepts and skills taught in the lessons to their own personal experiences. Students learn to analyze conflict, deal with feelings more effectively, defuse anger, and negotiate and mediate personal and group conflicts. Students also learn how to build more positive intergroup relations and explore how they can use their new skills and understandings to make a positive difference in their communities.
Author : Diane Musho Hamilton
Publisher : Shambhala Publications
Page : 235 pages
File Size : 18,25 MB
Release : 2013-12-03
Category : Business & Economics
ISBN : 1611800676
Discover how mindfulness can help you resolve the inevitable problems that arise in your personal and professional relationships in this “groundbreaking, creative” guide to Zen-based conflict resolution (Jan Chozen Bays) Conflict is going to be part of your life—as long as you have relationships, hold down a job, or have dry cleaning to be picked up. Bracing yourself against it won’t make it go away, but if you approach it consciously, you can navigate it in a way that not only honors everyone involved but makes it a source of deep insight as well. Seasoned mediator Diane Hamilton provides the skill set you need to engage conflict with wisdom and compassion, and even—sometimes—to be grateful for it. She teaches how to: • Cultivate the mirror-like quality of attention as your base • Identify the three personal conflict styles and determine which one you fall into • Recognize the three fundamental perspectives in any conflict situation and learn to inhabit each of them • Turn conflicts in families, at work, and in every kind of interpersonal relationship into win-win situations Full of practical exercises that can be applied to any kind of relationship, Everything Is Workable gives readers the tools they need to cultivate dynamic, vital, and effective relationships in their personal lives and at work.
Author : Nora Doherty
Publisher : Kogan Page Publishers
Page : 208 pages
File Size : 13,47 MB
Release : 2008
Category : Business & Economics
ISBN : 0749450193
Workplace mediation is becoming an increasingly popular dispute resolution method to settle interpersonal employee conflicts, including harassment and bullying complaints. There is a direct ratio between the quality of relationships across the workplace and long-term effectiveness and success. Mediation addresses complex relationship difficulties head-on so that working relationships can be restored. Fostering a philosophy of mediation as a culture and a "co-entrepreneurial" business model, Doherty and Guyler consider what mediation is, why it is necessary and how it works, including the main principles of operation and the 6-step structure of a mediation meeting. They analyze the reasons for conflict and suggest useful everyday communication skills to help defuse anger or aggression. Real case studies look at specific complaints of bullying, of sexual harassment and of racism, generational conflicts within family businesses and boardroom conflicts between chairmen and CEOs.
Author : Susan H. SHEAROUSE
Publisher : AMACOM
Page : 272 pages
File Size : 46,11 MB
Release : 2011-05-11
Category : Business & Economics
ISBN : 0814417124
From mild disagreements to major personnel blowouts, conflict in the workplace is unavoidable. Drawing lightheartedly from stories of her own slipups and disagreements as well as examples from her twenty years of experience as a conflict resolution professional, author Susan Shearouse reveals how conflict is created, how to respond to it, and how to manage it more effectively so that your team can get back to doing what it does best: producing top results for your organization. Conflict 101 employs research, humor, and oh-so-relatable anecdotes to help readers more deeply understand what it takes to build trust, harness negative emotions, encourage apologies and forgiveness, use a solution-seeking approach, and say what needs to be said in the workplace to move past conflicts. Whether it’s a fight over resources, a disagreement about how to get things done, or an argument stemming from perceived differences in identities or values, the manager’s role is to navigate relationships, build compromises, and encourage better collaboration. In doing so, you’ll not only become a stronger manager--you’ll build a much stronger team.
Author : Morton Deutsch
Publisher : John Wiley & Sons
Page : 959 pages
File Size : 32,36 MB
Release : 2006-09-18
Category : Business & Economics
ISBN : 0787986666
The Handbook of Conflict Resolution, Second Edition is written for both the seasoned professional and the student who wants to deepen their understanding of the processes involved in conflicts and their knowledge of how to manage them constructively. It provides the theoretical underpinnings that throw light on the fundamental social psychological processes involved in understanding and managing conflicts at all levels—interpersonal, intergroup, organizational, and international. The Handbook covers a broad range of topics including information on cooperation and competition, justice, trust development and repair, resolving intractable conflict, and working with culture and conflict. Comprehensive in scope, this new edition includes chapters that deal with language, emotion, gender, and personal implicit theories as they relate to conflict.
Author : M. Paula Daoust
Publisher : Maplewheat Publishing
Page : 168 pages
File Size : 30,11 MB
Release : 2020-09-04
Category : Self-Help
ISBN : 9781735369709
Most people are not good at a skill that is critical to their job! Even when they attend training, their skill does not improve. Why? Because conflict is an emotional experience and not a rational, logical event. If your goal is to get better outcomes when dealing with conflict and you are like most people, you probably need some help in learning to manage your emotions. This book is packed full of tools that you can use today to make a difference in your career. Like a buffet, you can pick and choose the tools that feel most comfortable for you or will fit best with your situation. When you put together a plan that feels right for you, you will get those better outcomes you need and want.
Author : Susan S. Raines
Publisher : John Wiley & Sons
Page : 357 pages
File Size : 22,75 MB
Release : 2012-12-14
Category : Business & Economics
ISBN : 1118415485
“Raines masterfully blends the latest empirical research on workplace conflict with practical knowledge, skills, and tools to effectively manage and prevent a wide range of conflict episodes. This is a highly applicable ‘top shelf book’ that will assist anyone from the aspiring manager to top level management and leadership in the public, private, and nonprofit sectors. It will also be a fast favorite of professors, trainers, and students of business and conflict management.” - Brian Polkinghorn, Distinguished Professor, Center for Conflict Resolution, Salisbury University. “With her broad dispute resolution, teaching, and editing experience, Susan Raines is uniquely qualified to organize what is known about conflict management in the workplace. She has succeeded in providing private, public, and nonprofit managers with accessible concepts and tools to deal effectively with the internal and external conflicts they must confront every day. Essential reading for all managers!” - Alan E. Gross, senior director, training coordinator, New York Peace Institute “After reading an advance copy of Raine’s impressive book, I can’t wait to begin to use it as a seminal text in my classes in organizational conflict. I am amazed at her ability to cover so well such disparate subjects as systems design, public policy disputes, small and large group processes, customer conflicts, conflicts in a unionized environment, and conflicts within regulatory contexts. Her user-friendly writing style is enhanced by her salient examples of exemplary and mistake-laden practices within public and private sector organizations. A ‘must-read’ for scholars, students, and practitioners interested in organizational conflict.” - Neil H. Katz, professor, Conflict Analysis and Resolution, Nova-Southeastern University “Conflict management skills are essential to a manager’s success. Raines, a leading scholar and practitioner, provides a comprehensive and strategic new guide to these critical skills and how to use them in any organization.” - Lisa Blomgren Bingham, Keller-Runden Professor of Public Service, School of Public and Environmental Affairs, Indiana University
Author : Tim Downs
Publisher : Moody Publishers
Page : 297 pages
File Size : 14,46 MB
Release : 2009-01-01
Category : Religion
ISBN : 0802480543
Marriages are under increasing strain these days, with over half of them ending in divorce. Conflict is seen as grounds to end a marriage, rather than an opportunity to grow closer to each other and to God. The Seven Conflicts is an excellent resource for equipping couples to learn to understand the true nature of their conflicts and deal with them in a way that will actually help their marital fulfillment. Couples will learn to identify their mutual dreams, put differences into perspective, understand each other's underlying motives, and work together as partners who are more in love than ever.
