Book Description

This work focuses on the materials and activities and their interrelationships that are necessary for both professional and support staff in all types of libraries in providing library public service. Chapters are arranged by type of service, for example, reference service (both traditional and automated), bibliographic instruction, interlibrary loan, circulation, reserve services, special collections, serials, media services, government documents, and security issues. Within each chapter, the authors consider the philosophy and role of the particular service, variations in service and format, physical facility (and storage) implications of the service, staffing patterns and administrative concerns, and legal and ethical issues.