Author : Emily A. Sterrett
Publisher : Human Resource Development
Page : 144 pages
File Size : 17,29 MB
Release : 2000
Category : Business & Economics
ISBN : 0874255996
This guide covers the critical emotional qualities that can have a greater impact on success than general intellectual intelligence. Includes best practices on how to enhance self-confidence, empathy, self-control, and other important emotional competencies.
Author : Roger E. Jones
Publisher :
Page : 112 pages
File Size : 11,89 MB
Release : 2013-09
Category : Management
ISBN : 9781906610593
The new, 2nd edition of the Key Account Manager's Pocketbook gives practical advice on how to keep and develop important customers, thereby maximising ongoing revenue streams, reducing sales costs, improving investment planning and increasing market knowledge. It opens by describing the key account manager's role and then goes on to describe how to rise up the so-called customer perception ladder, moving from a simple commodity supplier to developing a solid, long-term business partnership with your key customers. The author next explains how to develop the 'key account development plan', how to increase your influence with the decision-maker in your key account (relationship management) and how to win new business. The final chapter runs through the essential steps of key account handling. There are short exercises throughout which, if carried out, will help to reinforce the key learning points.
Author : Edward E. Hubbard
Publisher : Human Resource Development
Page : 207 pages
File Size : 18,38 MB
Release : 2004-04
Category : Business & Economics
ISBN : 0874257611
This pocket guide will expose the business opportunity that underpins the support of diversity in today's organizations. Learn how to improve workplace productivity by bridging organization goals with diversity imperatives in areas like recruitment, retention, team building, and service.
Author : Duncan Cartlidge
Publisher : Routledge
Page : 297 pages
File Size : 36,30 MB
Release : 2015-02-20
Category : Business & Economics
ISBN : 1317533593
Construction project management requires a broad range of knowledge, from technical expertise to leadership, negotiation, team building and communication. This practical no-nonsense guide covers all of the essentials of the role, including: Pre-construction activities Design management and BIM Procurement Feasibility studies Environmental management systems People skills Recommended document formats Occupancy activities Construction project management activities are tackled in the order they occur on real projects, with reference made to the RIBA Plan of Work and OGC Gateway process throughout. This is the ideal concise reference which no project manager, construction manager, or quantity surveyor should be without.
Author : Richard Brynteson
Publisher : Human Resource Development
Page : 175 pages
File Size : 28,75 MB
Release : 2010
Category : Business & Economics
ISBN : 1599964708
Innovation is necessary for your survival and your organizations. But the process is fraught with obstacles. How can you keep yourself and your team moving forward? You start with this how-to guide to innovation written specifically for todays busy manager. This quick-read is full of practical, easy-to-implement techniques that will help you avoid the unending details and stops and starts, distractions that cause your focus to shift, false starts and market shifts that lead you down the wrong path and steep learning curves that slow the process down.
Author : Duncan Cartlidge
Publisher : Routledge
Page : 247 pages
File Size : 17,97 MB
Release : 2020-04-30
Category : Technology & Engineering
ISBN : 1000034046
The second edition of the Construction Project Manager’s Pocket Book maintains its coverage of a broad range of project management skills, from technical expertise to leadership, negotiation, team building and communication. However, this new edition has been updated to include: revisions to the CDM regulations, changes to the standard forms of contract and other documentation used by the project manager, the impact of BIM and emerging technologies, implications of Brexit on EU public procurement, other new procurement trends, and ethics and the project manager. Construction project management activities are tackled in the order they occur on real projects, with reference made to the RIBA Plan of Work throughout. This is the ideal concise reference which no project manager, construction manager, architect or quantity surveyor should be without.
Author : James P. Lewis
Publisher : McGraw Hill Professional
Page : 162 pages
File Size : 17,44 MB
Release : 2003-07-22
Category : Business & Economics
ISBN : 0071436162
Troubleshooting tips and techniques for keeping projects and management careers on track Bestselling author James P. Lewis has become today's number one authority on the rules of project management in virtually any industry or environment. Now, in The Project Manager's Pocket Survival Guide, Dr. Lewis focuses on areas that are often the largest stumbling blocks to project managers both new and experienced, and provides the practical skills and hidden keys necessary for completing projects on time and within budget. Providing numerous case studies of project management successes and failures in the field, this no-nonsense book explains how to maintain project consistency and success in today's environment of fast change and even faster innovation. Managers will obtain new tools and insights for: Understanding the politics of projects Running a successful, results-driven meeting Managing effectively in the project environment
Author : Sarah Cook
Publisher : IT Governance Publishing
Page : 50 pages
File Size : 23,20 MB
Release : 2011-10-20
Category : Business & Economics
ISBN : 1849283036
A time management guide you can read in an afternoon and start using right away.
Author : Caroline Wang
Publisher : John Wiley & Sons
Page : 166 pages
File Size : 32,5 MB
Release : 2011-03-23
Category : Business & Economics
ISBN : 0470826142
The modern manager faces a bewildering range of challenges every single day. Their ability to make critical decisions, often under pressure, can directly determine the future success of the company and their career. It is therefore surprising that so few managers take the time to learn the art of decision making. In this groundbreaking book from Caroline Wang, readers will learn that quality decision making is a competence that can be acquired according to a simple framework. The framework is practical and easy-to-remember, consisting of two acronyms: GPA and IPO. GPA for decision content quality (Goal, Priority, Alternatives); and IPO for decision process quality (Information, People, Objective reasoning). The book places emphasis on leading a team to make decisions, even though the framework can be used for personal and individual decisions. By using this common decision-making framework, managers and leaders will gain credibility and team support for the decision, will confidently articulate, promote, and defend the decision, and will have made the necessary preparations for successful implementation when the decision-making process is complete. This proven framework from one of Asia's most dynamic leadership experts will improve the quality of your decisions and change the way you do business.
Author : World Health Organization
Publisher : World Health Organization
Page : 442 pages
File Size : 36,35 MB
Release : 2013
Category : Business & Economics
ISBN : 9241548371
The Pocket Book is for use by doctors nurses and other health workers who are responsible for the care of young children at the first level referral hospitals. This second edition is based on evidence from several WHO updated and published clinical guidelines. It is for use in both inpatient and outpatient care in small hospitals with basic laboratory facilities and essential medicines. In some settings these guidelines can be used in any facilities where sick children are admitted for inpatient care. The Pocket Book is one of a series of documents and tools that support the Integrated Managem.
