Training in the Automated Office


Book Description

This guide will prove an indispensible tool for conceptualizing, developing and monitoring training methods in today's automated office. It provides a detailed discussion of the evolution of automated office systems and examines the various training techniques in use today. Special attention is given to managing human resources in the training process and to problems involved in teaching people to use highly technical and complex equipment effectively. Such topics as utilizing equipment fully, the use of outside specialists and consultants, conducting training needs analysis, cost-benefit analysis, keeping up with new technology, and tackling user resistance are covered. A highly detailed table of contents, glossary and general subject index facilitate quick, easy reference.




Effective Training for Office Automation


Book Description

This guide provides an overview of all the factors that must be considered when developing an office automation training program. This area is delimited through the formulation of 12 interrelated principles. It also proposes a process that involves step-by-step implementation of the 12 fundamental principles.










Office Automation


Book Description




Office Automation


Book Description













Training Programme for Improved Use of Office Technology and User Satisfaction: Course Preparation, Introduction to Office Automation


Book Description

Guidebook providing pre-course teaching and training material for trainees in new office automation - discusses the importance of rational work organization and quality standards; shows how computerization and management information systems can improve productivity, the quality of working life and job satisfaction.