Uplifting Service


Book Description

Kaufman takes you on a journey into the new world of service. Learn how the world's leading companies have changed the game, and how you can successfully follow this path to an uplifting service transformation.




Servant-Leaders in Training


Book Description

Guided by and complimenting the writings of Robert K. Greenleaf, this book aims to deepen, expand and extend the philosophy of servant-leadership. Proposing a grounding framework for the studies of leadership, training and development, the author suggests that servant-leadership is primarily based on the structures of human development. Emphasizing the notion of a developing servant-consciousness and explaining the composition of a servant-leader disposition, this book analyzes the way that leadership has evolved. The characteristics of a servant-leader are categorized into five primary capacities, each with a focus on holistic listening and path-finding foresight. Servant-leaders in Training is essential reading for scholars of organizational leadership and management, and those wishing to gain a deeper understanding of servant-leader philosophy more generally.




The Leader in Me


Book Description

Children in today's world are inundated with information about who to be, what to do and how to live. But what if there was a way to teach children how to manage priorities, focus on goals and be a positive influence on the world around them? The Leader in Meis that programme. It's based on a hugely successful initiative carried out at the A.B. Combs Elementary School in North Carolina. To hear the parents of A. B Combs talk about the school is to be amazed. In 1999, the school debuted a programme that taught The 7 Habits of Highly Effective Peopleto a pilot group of students. The parents reported an incredible change in their children, who blossomed under the programme. By the end of the following year the average end-of-grade scores had leapt from 84 to 94. This book will launch the message onto a much larger platform. Stephen R. Covey takes the 7 Habits, that have already changed the lives of millions of people, and shows how children can use them as they develop. Those habits -- be proactive, begin with the end in mind, put first things first, think win-win, seek to understand and then to be understood, synergize, and sharpen the saw -- are critical skills to learn at a young age and bring incredible results, proving that it's never too early to teach someone how to live well.




The Power of Positive Leadership


Book Description

We are not positive because life is easy. We are positive because life can be hard. As a leader, you will face numerous obstacles, negativity, and tests. There will be times when it seems as if everything in the world is conspiring against you and your vision seems more like a fantasy than a reality. That’s why positive leadership is essential! Positive leadership is not about fake positivity. It is the real stuff that makes great leaders great. The research is clear. Being a positive leader is not just a nice way to lead. It's the way to lead if you want to build a great culture, unite your organization in the face of adversity, develop a connected and committed team and achieve excellence and superior results. Since writing the mega best seller The Energy Bus, Jon Gordon has worked and consulted with leaders who have transformed their companies, organizations and schools, won national championships and are currently changing the world. He has also interviewed some of the greatest leaders of our time and researched many positive leaders throughout history and discovered their paths to success. In this pioneering book Jon Gordon shares what he has learned and provides a comprehensive framework on positive leadership filled with proven principles, compelling stories, practical ideas and practices that will help anyone become a positive leader. There is a power associated with positive leadership and you can start benefiting yourself and your team with it today.




How to Win Friends and Influence People


Book Description

You can go after the job you want…and get it! You can take the job you have…and improve it! You can take any situation you’re in…and make it work for you! Since its release in 1936, How to Win Friends and Influence People has sold more than 30 million copies. Dale Carnegie’s first book is a timeless bestseller, packed with rock-solid advice that has carried thousands of now famous people up the ladder of success in their business and personal lives. As relevant as ever before, Dale Carnegie’s principles endure, and will help you achieve your maximum potential in the complex and competitive modern age. Learn the six ways to make people like you, the twelve ways to win people to your way of thinking, and the nine ways to change people without arousing resentment.




Developing Human Service Leaders


Book Description

Developing Human Service Leaders is an empowering text for human services students that covers the skills and behaviors essential for leaders to manage themselves, their teams, and the organization. Using a unique coaching voice, author Deborah Harley-McClaskey follows a Reflection–Diagnosis–Prescription approach for leadership development with exercises built into the dialogue. The final chapter, Prognosis, offers a workbook-style exercise to help students make a personal change.




Good Services


Book Description

Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first book that describes what a "good" service is and how to design one. This book lays out the essential principles for building services that work well for users. Demystifying what we mean by a "good" and "bad" service and describing the common elements within all services that mean they either work for users or don't. A practical book for practitioners and non-practitioners alike interested in better service delivery, this book is the definitive new guide to designing services that work for users.




How Leadership Works


Book Description

Sharpen your instructional leadership skills and guide your school toward equity and excellence for all. Just think about how great schools could be if every instructional leader exercised their influence to create change—maximizing the efforts of others and mobilizing those efforts to work toward a shared goal. How Leadership Works: A Playbook for Instructional Leaders walks educators through the processes of clarifying, articulating, and actualizing instructional leadership goals with the aim of delivering on the promise of equity and excellence for all. Grounded in Visible Learning® research, the exercises in this easy-to-use playbook illuminate the essential mindframes necessary for effective instructional leadership and prompt veteran, new, and aspiring educators to identify challenges and determine next steps. It includes: Ten essential mindframes for leaders, together with the leadership practices that illustrate each mindframe in action Teaching practices, such as teacher clarity or student engagement in learning, that support teachers in delivering quality instruction, along with tools to document the impact of those practices on learning Strategies for leading learning, including establishing school culture, utilizing feedback, and supporting professional learning communities as a pathway to building collective teacher efficacy. Tools for applying the principles of change, conducting an initiative inventory, and implementing and de-implementing initiatives Exercise-by-exercise, educators and front office staff will deepen their knowledge, frame their priorities and practices, and gain new tools for supporting the instructional focus and initiatives designed to support learning at your school.




Farmer Able: A fable about servant leadership transforming organizations and people from the inside out


Book Description

The pigs are running the farm. So begins the story of Farmer Able. Everyone on his farm -- people and animals alike – are downright downtrodden by him. He's overbearing and compulsively obsessed with profits and productivity. He's a typical top-down, power-based manager, forever tallying production numbers in his well-worn ledgers. But the more he pushes the hoofs and horns and humans, the more they dig in their heels. That is until one day when he hears a mysterious wind that whispers: "It's not all about me." Can he turn things around and begin attending to the needs of those on his farm, thus improving their attitudes and productivity? Farmer Able is an engaging parable that entertains as it enlightens. It reveals a profound truth about the dysfunction in organizations and how dramatic improvements can be made when leaders liberate employees to operate at their fullest potential and discover the significance in their work. If you're looking to develop a new and profoundly satisfying leadership style, one that advocates serving others and creating ethical, engaging workplaces and innovative environments, this book will set you on your way. If you are tired of "business as usual," this lively story will get you thinking about how to inspire your employees and produce better results.




Everyone Deserves a Great Manager


Book Description

Learn how to become a great manager in this Wall Street Journal bestseller from the leadership experts at FranklinCovey. The essential guide when you make the challenging yet rewarding leap to manager. Based on nearly a decade of research on what makes managers successful, Everyone Deserves a Great Manager includes field-tested tips, techniques, and the top advice from hundreds of thousands of managers all over the world. Organized by the four main roles every manager fills, this must-read guide focuses on how to lead yourself, people, teams, and change to success. No matter what your current problem or time constraint, pick up a helpful tip in ten minutes or glean an entire skillset by developing people skills and clarity through straightforward advice. Dive into common managerial tasks like one-on-ones, giving feedback, delegating, hiring, building team culture, and leading remote teams, with useful worksheets and a list of questions for your next interview. An approachable, engaging style using real-world stories, Everyone Deserves a Great Manager provides the blueprint for becoming the great manager every team deserves.