True Empowerment in the Workplace


Book Description

This book is for Managers, Industrial Psychologists, HR Professionals and Organizational Development Consultants who wish to enhance employees' human potential, competencies and performance which in turn will lead to the improved efficiency of organisations. This will ultimately have a positive effect on the socio-economic environment. The book includes strategies for the empowerment of all categories of employees. The significance that employees should experience true empowerment, in other words, psychological empowerment is stressed. Psychological empowerment surpasses all other efforts to empower. It is the X-factor of empowerment. It is about empowerment that is not simply structural or mechanistic, such as positions and pay packets, but includes aspects of feeling, such as feeling competent and having influence. The book is based on the author's doctoral thesis and the research she undertook for this purpose. Therefore the student of Organizational Psychology will find it to be a useful resource. It is equally useful for employees aspiring for achievements and making a difference.




Conscious Business


Book Description

Presents techniques for organizational success that involve embracing such qualities as integrity, authenticity, accountability, and honesty.




The Power of Clarity


Book Description

An engaging guide on how to bring clarity on both an individual and organizational level and improve workplace efficiency. Organizations are stressed. Innovation and global competition have become the source of relentless pressure and customers have never had higher expectations. Corporate efforts to improve everyday productivity and boost profits are producing diminishing returns. Yet a new frontier of enormous opportunity to improve results is hidden in plain sight. According to a Fortune 500 study, as much as 80% of working time is lost to tiresome meetings, unclear expectations, difficult decisions, and other wasteful delays. Overcoming the lack of clarity behind this waste - on both an individual and organizational basis - would reap huge rewards. In The Power of Clarity, Ann Latham exposes the unrecognized confusion and explains how to eliminate it. This fascinating guide to workplace productivity and effectiveness draws upon extensive research and case studies to demonstrate how you can get better results in far less time while also increasing confidence and commitment.




12: The Elements of Great Managing


Book Description

Based on the largest worldwide study of employee engagement and more than a decade of research, Gallup explains the 12 elements essential to motivating employees and features the inspiring stories of 12 managers who succeeded in these dimensions. More than a decade ago, Gallup combed through its database of more than 1 million employee and manager interviews to identify the elements most important in sustaining workplace excellence. These elements were revealed in the international bestseller First, Break All the Rules. 12: The Elements of Great Managing is that book’s long-awaited sequel. It follows great managers as they harness employee engagement to turn around a failing call center, save a struggling hotel, improve patient care in a hospital, maintain production through power outages, and successfully face a host of other challenges in settings around the world. Gallup’s study now includes 10 million employee and manager interviews spanning 114 countries and conducted in 41 languages. In 12, Gallup weaves its latest insights with recent discoveries in the fields of neuroscience, game theory, psychology, sociology and economics. Written for managers and employees of companies large and small, 12 explains what every company needs to know about creating and sustaining employee engagement.




Motivation & Empowerment


Book Description

There is much talk today about the need to have highly empowered employees, who are customer-focused and dedicated to continuously improving all aspects of the organization's performance. This workbook provides an introduction to the principles and practices of motivation and empowerment, with the aim of enabling readers to use a workbook format to create an empowered workplace.




The Certified Quality Manager Handbook


Book Description

Designed as a study aid for those preparing to take the Certified Quality Manager Examination administered by the American Society for Quality (ASQ), this book provides a thorough understanding of the principles, terms and concepts of quality management. The new second edition contains practical examples from many different industries and organizations, including manufacturing, health care, government, education and the service industries.




Earning the Right to Be Heard


Book Description

This is your practical, step-by-step guide to selling ideas, building influence, and growing opportunities in the most effective manner possible. What causes decision-makers to really listen to what you have to say? It can be very frustrating when the gatekeepers to your personal and professional success seem disinterested in your thoughts and suggestions. You can’t assume that good ideas will yield positive results, nor that a strong desire will enable you to surmount all obstacles and objections. You have to understand the decision-making process—the psychology behind why people say “yes” to some propositions and not others—and use this information to motivate the right people to take action. In this book, you will learn how to earn the right to be heard, as well as how to use your newfound influence to get more of what you want. Communication, persuasion, and negotiation do not have to be mysterious processes—all you have to do is package your ideas in a way that ensures key players will not only respond favorably to your advice, but seek it out in the future. Earning the Right to Be Heard offers the time-tested information, tools, and techniques for mastering the art of building influence, including how to: captivate your audience and set the stage for communication success demonstrate your credibility and competence anticipate, and prepare compelling responses to, the questions all decision-makers must have answered inspire action by convincing others to adopt your perspective maximize your impact through follow-up and results analysis Let Earning the Right to Be Heard help you discover the sweet spot of strategic communication so that you can gain respect and authority, attract more professional opportunities, and become a decision-maker yourself.




Empowering Yourself


Book Description

"Work hard and you'll get ahead " We've heard that all our lives, but has it worked? Has your hard work often gone unnoticed or have others who have not worked as hard as you moved on, leaving you behind? If so, this book is a must read. "Empowering Yourself...The Organizational Game Revealed" tells why your career might be slowing or has hit the "glass ceiling." For the first time, the unwritten rules that define our system have been defined and written. Whether your definition of success is increased credibility in your current assignment or moving up the organizational ladder, this book will give you the knowledge to make the proper decisions to accomplish your goals. This book will, as never before, take you into the critical area of the "unwritten rules" that are so important in a successful career or life. You will, after reading this book, truly know how "the system" works and how "the game" should be played. If gaining empowerment or owning/controlling your career is an objective in your life, you must learn how the system works. This will allow your choices to be meaningful and productive. Without the information contained in this course, personal decisions will be hollow and careers will be left to the dictates of the system. After reading this book, events in your organizations will make sense; the advice from your mentor will be better understood; and even the evaluation of the evening news will take on new excitement simply because you understand the game. It is impossible to win any game if you do not know the rules. Mr. Coleman, in a simple and straight forward manner, gives us the rules we need to be successful. This book can level the playing field for any individual.




The Business of Employee Empowerment


Book Description

The popular and influential concept of employee empowerment may have the emancipatory potential its supporters claim, but it also is subject to constraints and inhibitions. Potterfield calls for actions to cut through the ideological inhibitors at the corporate level and also for ways to alter the prevailing socioeconomic structure, ways to enhance the relative strength of employees an various types of organizations. His book provides a synthesis of major empowerment theories and viewpoints, a discussion of its historical and intellectual roots, in inquiry into empowerment practices at a Fortune 100 company, and a discussion of both the emancipatory potential and ideological constraints in empowerment theories and practices. With specific recommendations for corporate and societal action, Dr. Potterfield's book will be important for professionals, teachers, and students in management, organizational studies, human resources, and organizational change. Potterfield begins by situating empowerment in the larger historical context of long-standing effort to provide more participatory work environments. He reviews the social and intellectual roots of the empowerment concept, including basic contoures of modernity such as the rise of capitalism, and examines the development of the concept within the realm of social action movements during the 1950s, 1960s, and 1970s. He provides a detailed explication of the essential dimensions and core elements of empowerment as it is espoused by leading organizational theorists and management experts, then looks at the actual practice of empowerment in a Fortune 100 company that has a major, ongoing commitment to the empowered workplace. With this as a foundation he discusses ways in which these theories and practices either advance the cause of democracy and freedom in the workplace or reinforce corporate organizational power and worker dominations. He concludes with concrete suggestions for overcoming ideological influences and facilitating the emancipatory potential of empowerment.




The Three Signs of a Miserable Job


Book Description

A bestselling author and business guru tells how to improve your job satisfaction and performance. In his sixth fable, bestselling author Patrick Lencioni takes on a topic that almost everyone can relate to: the causes of a miserable job. Millions of workers, even those who have carefully chosen careers based on true passions and interests, dread going to work, suffering each day as they trudge to jobs that make them cynical, weary, and frustrated. It is a simple fact of business life that any job, from investment banker to dishwasher, can become miserable. Through the story of a CEO turned pizzeria manager, Lencioni reveals the three elements that make work miserable -- irrelevance, immeasurability, and anonymity -- and gives managers and their employees the keys to make any job more fulfilling. As with all of Lencioni?s books, this one is filled with actionable advice you can put into effect immediately. In addition to the fable, the book includes a detailed model examining the three signs of job misery and how they can be remedied. It covers the benefits of managing for job fulfillment within organizations -- increased productivity, greater retention, and competitive advantage -- and offers examples of how managers can use the applications in the book to deal with specific jobs and situations. Patrick Lencioni (San Francisco, CA) is President of The Table Group, a management consulting firm specializing in executive team development and organizational health. As a consultant and keynote speaker, he has worked with thousands of senior executives and executive teams in organizations ranging from Fortune 500 companies to high-tech startups to universities and nonprofits. His clients include AT&T, Bechtel, Boeing, Cisco, Sam?s Club, Microsoft, Mitsubishi, Allstate, Visa, FedEx, New York Life, Sprint, Novell, Sybase, The Make-A-Wish Foundation, and the U.S. Military Academy at West Point. Lencioni is the author of six bestselling books, including The Five Dysfunctions of a Team. He previously worked for Oracle, Sybase, and the management consulting firm Bain & Company.