Receptionist Coloring Book


Book Description

Get the best Receptionist Adult Coloring book to relief and mood lifting. You will feel very good after done the coloring of one page. This coloring book contains funny and humorous Receptionist related designs and sayings surrounded by beautiful patterns, mandalas, and flowers, etc... Coloring Book Features: 8.5""x11"" Softcover Coloring Book. White pages to make your own background color. Very helpful for Stress relief. Swear word pages. Perfect size to easily fit in your purse or backpack. This Book makes a Perfect Gift for any Receptionists / GET YOURS NOW!!




The Veterinary Receptionist


Book Description

As the first person that many people encounter in their contact with the veterinary practice, the veterinary receptionist has an important part to play in inspiring confidence in clients. The new edition of this popular book remains a unique guide specifically for the veterinary receptionist, providing practical, easily accessible information on how to fulfill this role professionally and efficiently. It advocates an understanding of the role of the receptionist as integral to the practice and supplies the basic information that every veterinary receptionist needs to function effectively. The new edition includes fully updated information on client service and dispensing as well as first aid along with 2 new chapters. The start of each chapter now has a summary outcome identifying specific objectives. The authors have included more scenario cases so the readers can identify more closely with the text. - The first UK book specifically written for the veterinary receptionist, providing quick access to the information most requested by clients - Provides practical guidelines to improve professional practice - learn how to become more effective in your role as the 'face of the practice' - Learn how to deflect and deal with complaints from angry clients, as well as coping with the distress caused by a pet's illness - Case studies used to help the reader identify and learn about specific issues and situations - The authors provide highly practical tips, checklists and quizzes throughout the book, promoting reader interactivity - Fully revised and expanded chapters, including fully re-written chapters on labelling and dispensing; client care solutions; first aid; and client service - Inclusion of more case study boxes and further reading references - Fresh 2-colour text for easy reading and increased navigability - New, durable cover




Dictionary of Veterinary Terms


Book Description

Written in a dictionary reference style format, just about every term the vet will ever use is thoroughly explained and easy to understand. Includes appendices identifying commonly used drugs, acronyms and abbreviations, and weight and measurement conversions.A must in the home of every pet owner and breeder!




The Life We Bury


Book Description

A USA Today bestseller and book club favorite! College student Joe Talbert has the modest goal of completing a writing assignment for an English class. His task is to interview a stranger and write a brief biography of the person. With deadlines looming, Joe heads to a nearby nursing home to find a willing subject. There he meets Carl Iverson, and soon nothing in Joe's life is ever the same. Carl is a dying Vietnam veteran--and a convicted murderer. With only a few months to live, he has been medically paroled to a nursing home, after spending thirty years in prison for the crimes of rape and murder. As Joe writes about Carl's life, especially Carl's valor in Vietnam, he cannot reconcile the heroism of the soldier with the despicable acts of the convict. Joe, along with his skeptical female neighbor, throws himself into uncovering the truth, but he is hamstrung in his efforts by having to deal with his dangerously dysfunctional mother, the guilt of leaving his autistic brother vulnerable, and a haunting childhood memory. Thread by thread, Joe unravels the tapestry of Carl’s conviction. But as he and Lila dig deeper into the circumstances of the crime, the stakes grow higher. Will Joe discover the truth before it’s too late to escape the fallout?




Flat Broke with Two Goats


Book Description

When life gets your goat, bring in the herd Jennifer McGaha never expected to own a goat named Merle. Or to be setting Merle up on dates and naming his doeling Merlene. She didn't expect to be buying organic yogurt for her chickens. She never thought she would be pulling camouflage carpet off her ceiling or rescuing opossums from her barn and calling it "date night." Most importantly, Jennifer never thought she would only have $4.57 in her bank account. When Jennifer discovered that she and her husband owed back taxes—a lot of back taxes—her world changed. Now desperate to save money, they foreclosed on their beloved suburban home and moved their family to a one-hundred-year-old cabin in a North Carolina holler. Soon enough, Jennifer's life began to more closely resemble her Appalachian ancestors than her upper-middle-class upbringing. But what started as a last-ditch effort to settle debts became a journey that revealed both the joys and challenges of living close to the land. Told with bold wit, unflinching honesty, and a firm foot in the traditions of Appalachia, Flat Broke with Two Goats blends stories of homesteading with the journey of two people rediscovering the true meaning of home.




The Cat Who Came for Christmas


Book Description

A cat charms its way into a curmudgeon's heart one hilarious holiday season in this "extraordinary" bestselling Christmas classic (Parade), the perfect gift for the animal lover in your life. 'Twas the night before Christmas when a bedraggled white feline entered the heart -- and home -- of Cleveland Amory. To say it is a friendly takeover is an understatement. For the cat who came for Christmas is clearly of the Independent Type, and Cleveland Amory, cranky or not, is a pushover where animals are concerned. Toe to toe they stand -- Amory at six feet three, the cat at six inches -- and eyeball to eyeball with each other on every issue: whether or not to come when called; to recognize one's name; to take a trip, a pill, a bath, or a walk on a leash; to be civil to New People; or even in an age when Thin Is In, why anyone in his right mind would want to be the Last Fat Cat. We will not spoil The Cat Who Came For Christmas by telling you who blinks first. Suffice it to say that in this hilarious battle, nine times out of ten, it is not the cat.




Hamster and Cheese: Book 1


Book Description

There's a sandwich thief in Mr. Venezi's pet shop. Everyone is a suspect, from the chinchillas to the goldfish. Never fear! The world's fluffiest detective on the case: Sasspants, PI(G). By day, Sasspants is your average book-loving, gizmo-inventing guinea pig. By night she solves pet shop mysteries with the help of her sidekick, Hamisher the hamster. Our furry little heroes will stop at nothing to find the sandwich thief! This is the first book in the Guinea PIG, Pet Shop Private Eye series. "Absolutely adorable drawings, blended with witty dialogue in a way that makes this comic a perfect read for all ages . . . and Owly would like to add that 'little Hamisher and his drawings are equal to awesome.'"—Andy Runton, author of Owly "Move over Miss Marple, never mind the No. 1 Ladies' Detective Agency, here's the real mistress of the whodunit. She's sharp. And she's furry. This one's a keeper."—Mark Siegel, illustrator of To Dance: A Ballerina's Graphic Novel




Ask a Manager


Book Description

From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together




Starship Troopers


Book Description

In Robert A. Heinlein’s controversial Hugo Award-winning bestseller, a recruit of the future goes through the toughest boot camp in the Universe—and into battle against mankind’s most alarming enemy... Johnnie Rico never really intended to join up—and definitely not the infantry. But now that he’s in the thick of it, trying to get through combat training harder than anything he could have imagined, he knows everyone in his unit is one bad move away from buying the farm in the interstellar war the Terran Federation is waging against the Arachnids. Because everyone in the Mobile Infantry fights. And if the training doesn’t kill you, the Bugs are more than ready to finish the job... “A classic…If you want a great military adventure, this one is for you.”—All SciFi




Veterinary Surgical Instruments


Book Description

The surgical instruments used in veterinary nursing are described and illustrated in this book.