Willie's Way


Book Description

Praise for Willie's Way: "Willie's Way is a fascinating compilation of real-life customer service stories that actually make a difference. It's about building your brand one customer at a time. Read how enthusiasm, confidence, and sincerity can impact your customers, grow revenues, and impact your bottom line. This is the best book I've read on customer service in a long time." --Joe Scarlett Chairman of the Board Tractor Supply Company "Wow! Willie's Way is simply infectious. Every reader is sure to find the six secrets to be very practical. In fact, they leave us without excuse. Without a doubt, Willie's Way has the power to transform an organization from one delivering mediocre customer service to one performing at the top." --Chris Strippelhoff Vice President-Member Services Municipal Gas Authority of Georgia "Van Hooser absolutely hit the bull's-eye with an outstanding instruction manual about the keys to extraordinary customer service. I have no doubt that companies and customer service professionals across virtually every industry will find value and fresh new insights in the pages of this brilliantly written gem." --Richard G. Kelley Director of Sales Training, North America Axcan Pharma, Inc.




A Long Long Way


Book Description

A powerful new novel about divided loyalties and the realities of war from “master storyteller” (Wall Street Journal) Sebastian Barry, author of Old God's Time In 1914, Willie Dunne, barely eighteen years old, leaves behind Dublin, his family, and the girl he plans to marry in order to enlist in the Allied forces and face the Germans on the Western Front. Once there, he encounters a horror of violence and gore he could not have imagined and sustains his spirit with only the words on the pages from home and the camaraderie of the mud-covered Irish boys who fight and die by his side. Dimly aware of the political tensions that have grown in Ireland in his absence, Willie returns on leave to find a world split and ravaged by forces closer to home. Despite the comfort he finds with his family, he knows he must rejoin his regiment and fight until the end. With grace and power, Sebastian Barry vividly renders Willie’s personal struggle as well as the overwhelming consequences of war.




The Strange World of Willie Seabrook


Book Description

A novelist's candid and affectionate record of her life with the author of "The Magic Island" and "Asylum".




Me and Sister Bobbie


Book Description

"Abandoned by their parents as toddlers, Willie and Bobbie Nelson found their love of music almost immediately through their grandparents, who raised them in a dusty small town in east Texas. Their close relationship ... is the longest-lasting bond in either of their lives. In alternating chapters, this ... dual memoir weaves together their lives as they experienced them both side-by-side and apart with powerful, emotional stories from growing up, playing music in public for the first time, and the trials they each faced in adulthood as Willie pursued a songwriting career and Bobbie faced a series of challenging relationships and a musical career that only took off when attitudes about women began to change in Texas"--




Willie Nelson


Book Description

Willie Nelson. The Little Black Book is a collection of quotes from the legendary artist, singer, songwriter. They've been carefully selected for their wisdom, inspiration and humor. You'll also find quotes that serve only to tell a little about the living legend that is Willie Nelson. Keep it out in the open so you can pick it up for a quick dose of inspiration whenever you need it. They say we should learn from the best. Willie Nelson's Little Black Book is one great way to do that.




Life's Work


Book Description

An outspoken Christian reproductive-justice advocate draws on his upbringing in the Deep South and his experiences as a physician and abortion provider to explain why he believes that helping women in need without judgment is in accordance with Christian values.




Buddy's Bedtime Battery


Book Description

It’s Buddy’s bedtime, but there’s just one problem—he’s decided that he’s a robot! His accommodating parents must now “power down” their little machine step by step, from his toes to his tushy. Tim Bowers’s bubbly illustrations capture Buddy’s energy and imagination, and parents and kids will enjoy adopting this new bedtime ritual into their own routines.




The Willies


Book Description

Are you afraid of the dark? Evil lurks, embedded in shadows, and around every corner it awaits and dwells. I invite you to my world of terror - the darkside - the underbelly of the sunlit world that man takes for granted. Now, with that being said, allow me to frighten you more. Once you've entered this book, you've entered the bowels of horror. You can leave at anytime. In fact, you can come and go as you please. Just beware of its macabre, graphic detail, and intense amplitude. This book is sure to give you The Willies.




The Willies


Book Description

2021 Midwest Book Awards - Poetry Debut Gold Medal Winner 2020 Forewords Reviews INDIES Awards - Poetry Gold Medal Winner “Prophetic in bleak times” —DR. CORNEL WEST The Willies, Adam Falkner's first full-length poetry collection, offers a sharp and vulnerable portrait of the journey into queerhood in America. In a voice that Dr. Cornel West heralds as “prophetic in bleak times,” Falkner departs from a more familiar coming out narrative to center the stories of dueling selves. Masquerading white boy. Child of an addict. Closeted varsity athlete. Drifting seamlessly between the scholarly and conversational, Falkner's poems showcase a versatility of language and a courageous hunger, unafraid of depicting the costumes we use to hide legacies of toxic masculinity. Through snapshots both tragic and humorous, merciless and humane, Falkner offers powerful new ways of understanding the intersectional linkage that binds queer shame to cultural appropriation. At its core, The Willies asks us to consider who we will become if we do not grapple with what scares us most. Advance praise for The Willies Adam Falkner has heard what hums at the marrow of men who deceive themselves in order to survive America. — SAEED JONES This is truth that changes the air it reaches. This is poetry that, damn it, you can't shake. — PATRICIA SMITH In these urgent and sometimes mysterious poems, Falkner traces questions of identity, family, love and the self. His language is angular and surprising, his content intimate and profound. — ANDREW SOLOMON Adam Falkner is a poet with a heart of gold and a spine of steel. We need his prophetic voice in these bleak times. —DR. CORNEL WEST I am thankful for the incisive mind and eye of Adam Falkner. In the poems, the work of balancing several selves at once is done gently, deftly, and with the brilliance of someone curious about how limitless they can become. ― HANIF ABDURRAQIB




Whistle for Willie


Book Description

Since it was first published in 1964, Whistle for Willie has delighted millions of young readers with its nearly wordless text and its striking collage artwork depicting the story of Peter, who longs to whistle for his dog. The New York Times wrote: "Mr. Keats' illustrations boldly, colorfully capture the child, his city world, and the shimmering heat of a summer's day."