Book Description

When an emergency call is placed to 911, prompt response depends on knowing the location of the caller. Enhanced 911 (E911) service automatically provides this critical information. E911 is in place in most of the country for traditional wireline telephone service. Expanding E911 capabilities to mobile phones is more challenging because of the need to determine the caller's location at the moment the call is made. Concerns have been raised about the pace of wireless E911 implementation and whether this service will be available nationwide. This report reviews the progress being made in implementing wireless E911 service, the factors affecting this progress, and the role of the Federal Gov't. in facilitating the nationwide deployment of wireless E911 service.