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101 Ways to Improve Customer Service

Author : Lorraine L. Ukens

Publisher : John Wiley & Sons

Page : 397 pages

File Size : 11,27 MB

Release : 2007-07-13

Category : Business & Economics

ISBN : 0787994820

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Book Description

101 Ways to Improve Customer Service provides a variety of training and development interventions that can be put to use right now with frontline service employees. Your customer service representatives directly influence the perception that customers have of your products and services and ultimately your company. It is vital that your employees develop service strategies to create a positive image, communicate effectively, and build customer rapport to support the underlying values and beliefs of your organization.



Award-winning Customer Service

Author : Renee Evenson

Publisher : Amacom

Page : 0 pages

File Size : 49,83 MB

Release : 2007

Category : Business & Economics

ISBN : 9780814474549

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Book Description

"Award-Winning Customer Service" offers scores of quick tips for readers looking to improve and then maintain their company's level of customer service. The book is filled with practical advice on planning and goal-setting, effective communication, leadership, and other topics.



101 Great Ways to Improve Your Life

Author : David Riklan

Publisher : Self Improvement Online, Incorporated

Page : 367 pages

File Size : 38,46 MB

Release : 2006

Category : Self-Help

ISBN : 9780974567266

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Book Description

Perhaps you're hoping for great wealth and success. Maybe you're looking for true love. Or maybe you're waiting for your dream life to come along. But why are you still hoping and waiting? Go to it! With the help of this valuable compilation of self-improvement teachings, you have the power to change your life for the better.



101 Ways to Improve Your Communication Skills Instantly

Author : Jo Condrill

Publisher : GoalMinds, Inc.

Page : 132 pages

File Size : 50,93 MB

Release : 1999

Category : Language Arts & Disciplines

ISBN : 9780966141498

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Book Description

Have you ever embarrassed yourself by making a grammatical error in an important interview or conversation? Crisp how-to tips and techniques are presented bullet style for beginners and pros alike. Discover your strong points and areas that need attention. Learn what works and what's holding you back. Works in the boardroom as well as the bedroom for improved results.



Great Hotel Service

Author : Orkun Avkan

Publisher : Independently Published

Page : 214 pages

File Size : 29,27 MB

Release : 2019-06-30

Category :

ISBN : 9781077139947

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Book Description

Great Hotel Service outlines proven principles and processes for helping your hotel focus on satisfying your customers. Orkun Avkan's book provides tips and rules in a variety of service topics. One hundred one practical ways in the book will not only motivate you but create a culture to solve problems proactively and deliver exceptional customer service.



One Hundred and One Ways to Massively Increase the Value of Your Real Estate Without Spending Much Money

Author : Dolf De Roos

Publisher :

Page : 93 pages

File Size : 33,57 MB

Release : 2002

Category : Betterments

ISBN : 9780783579016

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Book Description

Dolf de Ros is a real estate investor who bought his first property as an undergraduate student. After completing eight years of university education and earning a PH.D. in Electrical Engineering, he was offered a job at $32,000 per year. The week before, he had completed a real estate deal worth $35,000. Consequently, he didn't accept the job and to this day, has never had one. Dolf willingly shares his enthusiasm for real estate and has 'rattled cages' in audiences in over 16 countries. He passionatel believes that the 'Deal of the Decade' comes along about once a week.



101 Ways to Have a Great Day at Work

Author : Stephanie Goddard Davidson

Publisher : Sourcebooks, Inc.

Page : 119 pages

File Size : 39,17 MB

Release : 2006-09-01

Category : Business & Economics

ISBN : 1402252285

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Book Description

Turn every workday into a source of satisfaction with this treasure trove of 101 ways to improve productivity, minimize stress and find happiness on the job. For example: #34 Smile Do you smile at work? If not, you may be confusing your serious look with professionalism. The reality is that not smiling just makes you look unhappy. #41 Take Ten The next time you can't get started on a task or project, tell yourself you will only work on it for ten minutes. Chances are you'll stick with it once you've started, but even if you move on after ten minutes, you will have accomplished that much more. "This book offers a collection of simple yet powerful ideas to turn every workday into a great workday."—Jeff Anderson, VP Product Management, FranklinCovey



101 Tips for Improving Your Business Communication

Author : Edward Barr

Publisher : Business Expert Press

Page : 264 pages

File Size : 11,51 MB

Release : 2021-02-09

Category : Business & Economics

ISBN : 1953349994

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Book Description

This book contains business communication information that may not have been taught in college–information that has been accumulated over years of business experience and teaching. Anyone can read these brief tips to learn how to better communicate in business while saving the time that might have been invested in reading many books. The tips cover the fundamental areas of writing, speaking, and interpersonal communication, as well offer general business communication advice. Each tip is a practical application that can be implemented immediately. Each tip is also illustrated by a story from the author’s work life in various industries. Lastly, the book also lays a foundation for an understanding of how the brain influences all communication.



101 Ways to Build Customer Relationships

Author : Peter Garber

Publisher : Human Resource Development

Page : 167 pages

File Size : 48,73 MB

Release : 2007

Category :

ISBN : 159996063X

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Book Description

Building better customer relationships is not just something that would be nice to do, it is something you must do if you expect to be successful in business today. This book contains 101 useful suggestions for maintaining and building relationships with your customers, starting with the next contact you make.



101 Great Ways to Improve Your Health

Author : David Riklan

Publisher :

Page : 0 pages

File Size : 32,90 MB

Release : 2007-09

Category : Health

ISBN : 9780979499203

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Book Description

"This book brings together 101 of the top minds in radically different branches of the healing professions to give you 101 simple, workable ways to cure disease, overcome unhealthy habits and live your life to its healthiest potential."--Page 4 of cover