Switch


Book Description

Why is it so hard to make lasting changes in our companies, in our communities, and in our own lives? The primary obstacle is a conflict that's built into our brains, say Chip and Dan Heath, authors of the critically acclaimed bestseller Made to Stick. Psychologists have discovered that our minds are ruled by two different systems - the rational mind and the emotional mind—that compete for control. The rational mind wants a great beach body; the emotional mind wants that Oreo cookie. The rational mind wants to change something at work; the emotional mind loves the comfort of the existing routine. This tension can doom a change effort - but if it is overcome, change can come quickly. In Switch, the Heaths show how everyday people - employees and managers, parents and nurses - have united both minds and, as a result, achieved dramatic results: • The lowly medical interns who managed to defeat an entrenched, decades-old medical practice that was endangering patients • The home-organizing guru who developed a simple technique for overcoming the dread of housekeeping • The manager who transformed a lackadaisical customer-support team into service zealots by removing a standard tool of customer service In a compelling, story-driven narrative, the Heaths bring together decades of counterintuitive research in psychology, sociology, and other fields to shed new light on how we can effect transformative change. Switch shows that successful changes follow a pattern, a pattern you can use to make the changes that matter to you, whether your interest is in changing the world or changing your waistline.




Finding Love at Hedgehog Hollow


Book Description

Prepare to fall in love with MILLION-COPY BESTSELLER Jessica Redland's treasured Hedgehog Hollow series. 'I loved my trip to Hedgehog Hollow. An emotional read, full of twists and turns' Heidi Swain Can love really be found when you stop looking for it...? As Samantha Wishaw watches the love of her life marry another woman, she’s ready to give up hope of finding her happy ever after. But when a chance encounter leads Sam to find friendship in Thomas - a lonely, grumpy elderly widower living at derelict Hedgehog Hollow - her life is about to change forever. Glad to have a distraction from family feuds and match-making, Sam vows to fulfil Thomas and his wife, Gwendoline's, dreams of restoring Hedgehog Hollow to its former glory, and to open a hedgehog rescue centre. Throwing herself into the task at hand, little does Sam realise that the keys to love and happiness may also be found at Hedgehog Hollow, when she least expects it... Escape to Hedgehog Hollow with million-copy bestseller Jessica Redland for the perfect uplifting, feel-good read. Praise for the Hedgehog Hollow series: 'The Hedgehog Hollow series is a tonic I'd recommend for everyone. There is so much to make you smile in Jessica's stories and they are always uplifting reads, which will make you really glad you decided to pick up a copy.' Jo Bartlett ‘An emotional, romantic and ultimately uplifting read. Jessica always touches my heart with her sensitive handling of difficult subjects. The gorgeous community she has built around Hedgehog Hollow is one I hope to visit again and again.’ Sarah Bennett 'A beautifully written series that offers the ultimate in heartwarming escapism.' Samantha Tonge 'Hedgehog Hollow is a wonderful series that has found a special place all of its own deep in the hearts of readers, including mine.' Jennifer Bohnet 'A warm hug of a book. I never wanted to leave Hedgehog Hollow. Very highly recommended.' Della Galton 'A wonderful, warm series full of family, friends and romance.' Katie Ginger Praise for Jessica Redland: 'Jessica Redland writes from the heart, with heart, about heart' Nicola May 'Redland takes you on a heart-warming ride that navigates broken hearts and painful secrets, but ultimately restores your faith in the power of love. I absolutely adored it.' Jenni Keer on Healing Hearts at Bumblebee Barn 'I fell in love with this story from page one.' Helen Rolfe on Snowflakes Over The Starfish Café 'A tender love story, full of sweet touches and beautiful characters.' Beth Moran on Snowflakes Over The Starfish Café 'A warm-hearted and beautiful book. Jessica Redland doesn’t shy away from the fact that life can be very difficult, but she reminds us that we all can find love, hope and joy again.' Sian O'Gorman on Snowflakes Over The Starfish Café 'Achingly poignant, yet full of hope - You will fall in love with this beautiful Christmas story' Sandy Barker on Snowflakes Over The Starfish Café 'An emotional but uplifting page turner. The Secret to Happiness is a beautiful story of friendship and love' Fay Keenan 'A delightful read that highlights the reality of many aspects of love, life, loss and illness. Add a huge bear hug of romance and comedy to create a winning formula for a cracking read. I loved it!' Nicola May on All You Need Is Love




Christmas at Carly's Cupcakes


Book Description

Escape to Castle Street, for a romantic, feel-good festive read from MILLION-COPY BESTSELLER Jessica Redland. It's the most wonderful time of the year... It's December on Castle Street; the fairy lights are twinkling, snow has settled and the festive season is in full swing. For Carly, the owner of Carly's Cupcakes, it's the busiest time of year getting everyone's Christmas treats ready on time. However with her clumsy sister, Bethany, as a co-worker, it's proving a difficult task. They say you shouldn't mix work with family. Maybe they have a point... As Christmas approaches, Carly is also eagerly awaiting the return of her best friend to Whitsborough Bay. Liam has no idea he's been the object of her affection since their schooldays. After years of pining after him, can Carly pluck up the courage to finally tell him how she really feels by 25th December? Could a little festive magic make all of Carly's wishes come true this Christmas...? A heartwarming story of friendship and family from million-copy bestseller Jessica Redland. Find out what happens to Carly next through exploring her best friend Tara's story in Starry Skies Over The Chocolate Pot Café. Praise for Jessica Redland: 'Jessica Redland writes from the heart, with heart, about heart' Nicola May 'I loved my trip to Hedgehog Hollow. An emotional read, full of twists and turns' Heidi Swain 'There is so much to make you smile in Jessica's stories and they are always uplifting reads, which will make you really glad you decided to pick up a copy.' Jo Bartlett ‘An emotional, romantic and ultimately uplifting read. Jessica always touches my heart with her sensitive handling of difficult subjects.’ Sarah Bennett on the Hedgehog Hollow series 'A beautifully written series that offers the ultimate in heartwarming escapism.' Samantha Tonge on the Hedgehog Hollow series 'Hedgehog Hollow is a wonderful series that has found a special place all of its own deep in the hearts of readers, including mine.' Jennifer Bohnet 'A warm hug of a book. I never wanted to leave Hedgehog Hollow.' Della Galton 'A heart-warming ride that navigates broken hearts and painful secrets, but ultimately restores your faith in the power of love. I absolutely adored it.' Jenni Keer on Healing Hearts at Bumblebee Barn 'I fell in love with this story from page one.' Helen Rolfe on Snowflakes Over The Starfish Café 'A tender love story, full of sweet touches and beautiful characters.' Beth Moran on Snowflakes Over The Starfish Café 'A warm-hearted and beautiful book. Jessica Redland doesn’t shy away from the fact that life can be very difficult, but she reminds us that we all can find love, hope and joy again.' Sian O'Gorman on Snowflakes Over The Starfish Café 'Achingly poignant, yet full of hope - You will fall in love with this beautiful Christmas story' Sandy Barker on Snowflakes Over The Starfish Café 'A heartwarming story of true friendship, love and romance set in the gorgeous backdrop of the Lakes. A cosy hug of a read that left me feeling warm inside.’ Julie Caplin on The Start of Something Wonderful 'A heartwarming story in a beautiful location... Love, friendship and the power of letting go are all covered in this gorgeous story.' Katie Ginger on The Start of Something Wonderful 'An emotional, uplifting page-turner. The Secret to Happiness is a beautiful story of friendship and love' Fay Keenan




Concepts of Biology


Book Description

Black & white print. Concepts of Biology is designed for the typical introductory biology course for nonmajors, covering standard scope and sequence requirements. The text includes interesting applications and conveys the major themes of biology, with content that is meaningful and easy to understand. The book is designed to demonstrate biology concepts and to promote scientific literacy.




Welcome to Whitsborough Bay Boxset


Book Description

Welcome to Whitsborough Bay - a seaside town full of love, hope and friendship. This boxset contains all 4 books in the Welcome to Whitsborough Bay Series: 1. Making Wishes at Bay View 2. New Beginnings at Seaside Blooms 3. Finding Hope at Lighthouse Cove 4. Coming Home to Seashell Cottage ★ Also Bonus content included ★ - Exclusive additional chapter for each book - Whitsborough Bay Wonderings - book clubs questions for each book ----- Making Wishes at Bay View Callie Derbyshire has it all: her dream job as a carer at Bay View, finally she has found the love of her life. Everything is perfect. Well, almost. Callie’s favourite resident, Ruby, hasn’t been her usual self. But after discovering the truth about Ruby’s lost love, Callie is determined to give Ruby’s romantic story the happy ending it deserves. After all, it’s never too late to let love in again. Or is it? New Beginnings at Seaside Blooms For Sarah Peterson, it’s time for change. Coming out of a dead end relationship, she just needs to escape and have a fresh start. So when her Auntie Kay unexpectedly offers her the opportunity to take over her flower shop, Seaside Blooms, the timing could not be more perfect. But she isn't prepared for the discovery of a clairvoyant reading that's been missing for twelve years. All of the predictions have come true, except one: she's about to meet the man of her dreams. Oh, and his name is Steven... Sarah can’t help but wonder if Seaside Blooms could be a new beginning for love too? Finding Love at Lighthouse Cove Married to her childhood sweetheart for over twelve years, Elise feels like starting a family is the next natural step. However her husband, Gary, has other ideas... Suddenly single, Elise is completely heartbroken and struggling to start over on her own. But when she's enlisted to be bridesmaid to her best friend, Sarah, she has to put on a brave face, put her own feelings aside and find a way to get over Gary. Fast. Coming Home To Seashell Cottage Since the age of sixteen, Clare O'Connell has lived her life by four strict rules: 1. Don't talk about Ireland 2. Don't think about Ireland 3. Don't go to Ireland 4. Don't let anyone in And so far, it's worked well. However Clare is about to realise that you can run from the past, but you can't always hide from it... When she has to travel to Ireland for work, Clare finds herself drawn back to the village of Ballykielty – the home of her family, and the home of her secrets. The one place where vowed never to return to again...




The Book of R


Book Description

The Book of R is a comprehensive, beginner-friendly guide to R, the world’s most popular programming language for statistical analysis. Even if you have no programming experience and little more than a grounding in the basics of mathematics, you’ll find everything you need to begin using R effectively for statistical analysis. You’ll start with the basics, like how to handle data and write simple programs, before moving on to more advanced topics, like producing statistical summaries of your data and performing statistical tests and modeling. You’ll even learn how to create impressive data visualizations with R’s basic graphics tools and contributed packages, like ggplot2 and ggvis, as well as interactive 3D visualizations using the rgl package. Dozens of hands-on exercises (with downloadable solutions) take you from theory to practice, as you learn: –The fundamentals of programming in R, including how to write data frames, create functions, and use variables, statements, and loops –Statistical concepts like exploratory data analysis, probabilities, hypothesis tests, and regression modeling, and how to execute them in R –How to access R’s thousands of functions, libraries, and data sets –How to draw valid and useful conclusions from your data –How to create publication-quality graphics of your results Combining detailed explanations with real-world examples and exercises, this book will provide you with a solid understanding of both statistics and the depth of R’s functionality. Make The Book of R your doorway into the growing world of data analysis.




Transportation Planning Handbook


Book Description

A multi-disciplinary approach to transportation planning fundamentals The Transportation Planning Handbook is a comprehensive, practice-oriented reference that presents the fundamental concepts of transportation planning alongside proven techniques. This new fourth edition is more strongly focused on serving the needs of all users, the role of safety in the planning process, and transportation planning in the context of societal concerns, including the development of more sustainable transportation solutions. The content structure has been redesigned with a new format that promotes a more functionally driven multimodal approach to planning, design, and implementation, including guidance toward the latest tools and technology. The material has been updated to reflect the latest changes to major transportation resources such as the HCM, MUTCD, HSM, and more, including the most current ADA accessibility regulations. Transportation planning has historically followed the rational planning model of defining objectives, identifying problems, generating and evaluating alternatives, and developing plans. Planners are increasingly expected to adopt a more multi-disciplinary approach, especially in light of the rising importance of sustainability and environmental concerns. This book presents the fundamentals of transportation planning in a multidisciplinary context, giving readers a practical reference for day-to-day answers. Serve the needs of all users Incorporate safety into the planning process Examine the latest transportation planning software packages Get up to date on the latest standards, recommendations, and codes Developed by The Institute of Transportation Engineers, this book is the culmination of over seventy years of transportation planning solutions, fully updated to reflect the needs of a changing society. For a comprehensive guide with practical answers, The Transportation Planning Handbook is an essential reference.




Recommendations on the Transport of Dangerous Goods


Book Description

The Manual of Tests and Criteria contains criteria, test methods and procedures to be used for classification of dangerous goods according to the provisions of Parts 2 and 3 of the United Nations Recommendations on the Transport of Dangerous Goods, Model Regulations, as well as of chemicals presenting physical hazards according to the Globally Harmonized System of Classification and Labelling of Chemicals (GHS). As a consequence, it supplements also national or international regulations which are derived from the United Nations Recommendations on the Transport of Dangerous Goods or the GHS. At its ninth session (7 December 2018), the Committee adopted a set of amendments to the sixth revised edition of the Manual as amended by Amendment 1. This seventh revised edition takes account of these amendments. In addition, noting that the work to facilitate the use of the Manual in the context of the GHS had been completed, the Committee considered that the reference to the "Recommendations on the Transport of Dangerous Goods" in the title of the Manual was no longer appropriate, and decided that from now on, the Manual should be entitled "Manual of Tests and Criteria".




New Beginnings at Seaside Blooms


Book Description

Disover MILLION-COPY BESTSELLER Jessica Redland's feel-good series, Welcome to Whitsborough Bay. Sometimes love can bloom where you least expect it... For Sarah Peterson, it’s time for change. Coming out of a dead end relationship and having had enough of city life, she just needs to escape and have a fresh start – a new job, a new home and a new lifestyle. So when her Auntie Kay unexpectedly offers her the opportunity to take over her flower shop, Seaside Blooms, the timing could not be more perfect. She could escape to the beautiful seaside town of Whitsborough Bay, start a new chapter in her life – and learn how to run a business! But, as she packs up her life in London, she isn't prepared for the discovery of a clairvoyant reading that's been missing for twelve years. All of the predictions have come true, except one: she's about to meet the man of her dreams. Oh, and his name is Steven... As she prepares for the biggest move of her life, Sarah can’t help but wonder if Seaside Blooms could be a new beginning for love too? A novel of love, friendship and destiny from million-copy bestseller Jessica Redland. New Beginnings at Seaside Blooms is an updated edition of a novel previously published as Searching For Steven. Praise for Jessica Redland: 'Jessica Redland writes from the heart, with heart, about heart' Nicola May 'I loved my trip to Hedgehog Hollow. An emotional read, full of twists and turns' Heidi Swain 'The Hedgehog Hollow series is a tonic I'd recommend for everyone. There is so much to make you smile in Jessica's stories and they are always uplifting reads, which will make you really glad you decided to pick up a copy.' Jo Bartlett ‘An emotional, romantic and ultimately uplifting read. Jessica always touches my heart with her sensitive handling of difficult subjects. The gorgeous community she has built around Hedgehog Hollow is one I hope to visit again and again.’ Sarah Bennett 'A beautifully written series that offers the ultimate in heartwarming escapism.' Samantha Tonge on the Hedgehog Hollow series 'Hedgehog Hollow is a wonderful series that has found a special place all of its own deep in the hearts of readers, including mine.' Jennifer Bohnet 'A warm hug of a book. I never wanted to leave Hedgehog Hollow. Very highly recommended.' Della Galton 'Redland takes you on a heart-warming ride that navigates broken hearts and painful secrets, but ultimately restores your faith in the power of love. I absolutely adored it.' Jenni Keer on Healing Hearts at Bumblebee Barn 'I fell in love with this story from page one.' Helen Rolfe on Snowflakes Over The Starfish Café 'A tender love story, full of sweet touches and beautiful characters.' Beth Moran on Snowflakes Over The Starfish Café 'A warm-hearted and beautiful book. Jessica Redland doesn’t shy away from the fact that life can be very difficult, but she reminds us that we all can find love, hope and joy again.' Sian O'Gorman on Snowflakes Over The Starfish Café 'Achingly poignant, yet full of hope - You will fall in love with this beautiful Christmas story' Sandy Barker on Snowflakes Over The Starfish Café 'A heartwarming story set in a beautiful location... Love, friendship and the power of letting go are all covered in this gorgeous, beautifully written story.' Katie Ginger on The Start of Something Wonderful 'An emotional but uplifting page turner. The Secret to Happiness is a beautiful story of friendship and love' Fay Keenan




GPO Contract Terms


Book Description