The 21st Century Office Assistant's Manual


Book Description

This clear and detailed guide offers practical advice on all areas of office life. Readers will learn what is expected of office assistants in various business environments, obtain tips on setting up computer databases, discover the most efficient way to use office equipment, and learn the standard methods of typing letters and memos, and more.




Roget's 21st Century Thesaurus in Dictionary Form


Book Description

A-Z format, 500,000 synonyms and hundreds of recently coined and common slang terms.




The Administrative Dental Assistant - E-Book


Book Description

Gain the knowledge and skills you need to manage a modern dental practice! The Administrative Dental Assistant, 6th Edition explains how to perform key office tasks such as patient scheduling, inventory control, basic bookkeeping, and records management. Not only does the book guide you through day-to-day office functions, but it helps you master problem-solving skills and learn communication tools and skills as you become an effective member of the healthcare team. Written by respected Dental Assisting educator Linda J. Gaylor, this practical guide also includes online exercises and downloadable Dentrix practice management software for plenty of realistic, hands-on practice. - Comprehensive coverage and a clear, concise organization make it easier to understand how to organize and operate today's dental office. - Procedures boxes provide step-by-step instructions on a wide variety of dental office duties. - "Anatomy of..." illustrations help to describe common office functions, computerized forms, and dental office equipment. - Patient Records provide examples of electronic and paper forms with an explanation of how to use and fill out the forms. - What Would You Do?, Food for Thought, and HIPAA boxes highlight key information and help you to apply what you have learned and to develop critical thinking and problem-solving skills. - Career-Ready Practices activities at the end of each chapter provide assignments allowing you to practice the specific skills needed in today's dental office. - NEW! Content addresses managing a dental office during national and worldwide public health emergencies, such as the COVID-19 pandemic, and includes updated information on digital office systems. - NEW! Enhanced coverage of bookkeeping and financial problem-solving skills is added. - NEW! Updated Dentrix Learning Edition based on Dentrix G7.3 provides experience working with practice management software to prepare for externships, and may be downloaded from the Evolve website. - NEW! Updated computer assignments on Evolve correlate with the new Dentrix Learning Edition, providing realistic on-the-job practice.




21st Century Psychology: A Reference Handbook


Book Description

Highlights the most important topics, issues, questions, and debates in the field of psychology. Provides material of interest for students from all corners of psychological studies, whether their interests be in the biological, cognitive, developmental, social, or clinical arenas.




Teaching & Assessing 21st Century Skills


Book Description

As the 21st century unfolds, the pace of change in the world is accelerating. The authors believe a combination of cognitive skills (skills students will need to succeed academically) and conative skills (skills students will need to succeed interpersonally) is necessary for the 21st century. This clear, practical guide presents a model of instruction and assessment based on these skills.




White House Special Handbook


Book Description

Here is the book that guides the President of the United States from the first in the Oval Office and to the day he (or she?) walks out for the last time. In fact, the strategies and mindset recommended in these pages are essential tools for capturing the Presidency, much less wielding it. The international scene today is either a madhouse or the product of extraordinarily cynical techniques such as these, applied with cold cunning, by our nations leaders. This handbook provides a comparison of the world's premier intelligence agencies, discusses tactics of surveillance, war, and public persuasion, practical advice on political maneuvering at the local, national and international levels. A rational, results-based handbook, it is destined to be a secret favorite of politicians, agents of the special services, CEOs and corporate boards for the next hundred years to come. And for the many other ambitious contenders in the world of winner-take-all bare-knuckles capitalism. The author, who cites decades of insider knowledge at the KGB and the CIA, says he originally compiled this book upon a request from Washington anonymous, of course. - Publisher.




The 21st Century Meeting and Event Technologies


Book Description

Here is the first book to specifically and comprehensively address the rapid changes and advances in technology in the planning, management, and marketing of meetings and events. The multigenerational trio of authors, including Joe Goldblatt and two of his former students, Seungwon "Shawn" Lee and Dessislava Boshnakova, cover the most important aspects of using technology for today’s meetings and events, such as How to harness the power of social media How to use crowdsourcing effectively How to choose appropriate room layout design software How to manage and use guest-generated content How to measure and evaluate your success How to choose meeting registration software How to promote your meeting with blogs, websites, podcasts, and more How to hold virtual meetings and events How to use search engine optimization to advantage The area of meeting and event technology is a fast-growing component of the meetings, incentives, conventions and exhibition (MICE) industry. With a foreword by Corbin Ball, an internationally renowned speaker, consultant and writer in the meetings and events technology field, The 21st Century Meeting and Event Technologies will be an essential resource for hospitality students and business professionals. Faculty may request an examination copy from [email protected]. Please provide your name and title, course title, course start date, current text, number of students, and your institution address.




Office Procedures for the 21st Century


Book Description

For courses in Office Procedures, Office Administration and Management courses. This market-leader helps students acquire the office and interpersonal skills needed to excel in any organisation. Its proven approach means students acquire these skills quickly and chapters introduce a range of topics including file management, time management, employment skills, basic financial forms, problem solving, human relations and more! This edition features more on communication, references Microsoft Office 2007, and expands the office simulation to include both functional and cumulative exercises. New chapters address the medical and legal office and new assignments develop employer-ready skills.




Army RD & A.


Book Description

Professional publication of the RD & A community.




Case Studies in 21st Century School Administration


Book Description

The cases are good for in-class use. The length of these cases makes it easy to assign them to be read during class.—Roger Shouse, The Pennsylvania State University DIVERSITY SCHOOL IMPROVEMENT LIMITED RESOURCES Understanding issues faced by today′s school leaders... Authors David L. Gray and Agnes E. Smith have written a book of cases to give prospective school leaders opportunities to resolve complex issues in K–12 school settings through reflective questions, activities, and authentic assessment tools for skill development.