Bringing Citizen Voices to the Table


Book Description

This important resource offers seven field-tested strategies for public managers to help them maximize citizen engagement as they implement the President's Open Government Directive. The Core Strategies for Citizen Engagement are: Establish Links to Decision-Makers; Ensure Demographic Diversity; Create Opportunities for Informed Participation; Maximize Tools of Facilitated Deliberation; Discover Shared Priorities; Establish Clear Recommendations for Action; and Sustain Citizen Engagement. The book includes project and leadership case studies from major federal agencies that elucidate the seven strategies in the context of real-world issues and challenges.




The Public Participation Handbook


Book Description

Internationally renowned facilitator and public participation consultant James L. Creighton offers a practical guide to designing and facilitating public participation of the public in environmental and public policy decision making. Written for government officials, public and community leaders, and professional facilitators, The Public Participation Handbook is a toolkit for designing a participation process, selecting techniques to encourage participation, facilitating successful public meetings, working with the media, and evaluating the program. The book is also filled with practical advice, checklists, worksheets, and illustrative examples.







The Manager's Guide to Program Evaluation


Book Description

Your Guide to Getting a Useful Evaluation Evaluation is vital and beneficial to any nonprofit organization. An effective evaluation can help identify an organization's successes, share information with key audiences, and improve services. It can confirm that an organization is truly making a difference. This book is for: organization managers and decision makers, policymakers, funders, researchers, and students studying applied social service research. Benefits you'll get: describes what types of information to collect and what questions this information can answer; details the four phases of evaluation and the steps involved in each phase; and information on various types of research consultants and advice selecting one.




Evaluating Public Participation in Policy Making


Book Description

This book examines the key issues for consideration when evaluating information, consultation and public participation.




Involving Citizens


Book Description




Evaluation Guidelines for Representative Deliberative Processes


Book Description

The purpose of this document is to help public authorities initiate and develop better representative deliberative processes by establishing a minimum standard for their evaluation. These guidelines provide policy makers and practitioners with an evaluation framework and methodology, as well as evaluation questionnaires.




Citizen Involvement


Book Description

This book offers the first introduction and practical guide to increasing people's say and involvement in their lives, neighbourhood and services. It draws on a major study of initiatives to involve and empower people. It explores a wide range of schemes across a variety of policies and services, including housing, health care, education, community development, social work and social services. It also examines the underlying principles, politics and philosophy of participation. It offers guidelines for participatory policy and practice and a checklist for evaluating and auditing citizen involvement.




Public Participation in Public Decisions


Book Description

More and more, citizens are demanding and are being given a voice in the decision-making process of such diverse public interests as community development, crime prevention, mass transportation, environmental planning, and hazardous waste disposal. This growing trAnd of citizen activism combined with new legislative requirements and changing professional values has legitimized the role of the citizen in myriad areas of public management. How can managers meet the challenge of increasing citizen involvement in public management? John Clayton Thomas has written a straightforward and practical guide for public managers in which he outlines a strategic approach to public involvement in government decision making. Public Participation in Public Decisions prepares public managers for the difficult task of involving citizens more fully in the affairs of government while maintaining effectiveness and efficiency. In easy-to-understand terms, he presents the "Effective Decision Model of Public Involvement" that managers will find to be an invaluable asset when making decisions about when and how to involve the public.The author explores the sensible steps managers can take to successfully enhance public support and acceptance. The book is filled with illustrative examples and includes such useful information as: How to build strong and lasting working relationships with the public. The do's and don'ts to keep in mind when contemplating public involvement. How to make decisions that call for extensive public involvement. Which mechanism to employ if only information is desired from the public. And much more. Written for government officials at all levels, students of public administration, public planners, and consultants and trainers to government, Public Participation in Public Decisions outlines a strategic plan for including citizens in public decisions—a plan that goes a long way in creating a stronger democracy for all.