Introducing New Approaches


Book Description

Economic realities have led governments to review their programmes. This work shows that any new approach must take into account a whole variety of factors. It sets out practices for better service provision which have emerged across the Commonwealth, emphasizing the choice available




Better Information Practices


Book Description

This book shares best practice in the design of better record management systems, including developing a Retention Schedule. Also covered is a manual used by ministries and departments as an example, and guideline formulas for using a schedule and indexing.




Public Management in Global Perspective


Book Description

Written by two authors with a wide range of experience in international affairs, this introductory text addresses both the commonalities and diversity of administrative practice around the world, including a succinct but thorough overview of PA in the United States. It combines solid conceptual foundations with strong coverage of nuts-and-bolts "how to" topics, such as personnel management, procurement, and budgeting, and covers both developed countries and developing and transitional economies.The book's chapters are organized into four major sections: government functions and organization; management of government activity; interaction between government and citizens; and prospects of administrative reform. Plentiful illustrations and examples throughout the book, and "What to Expect" sections and discussion questions in each chapter, make this an ideal text for any PA course that takes a global perspective.




Public Sector Reform in Developing Countries


Book Description

A country-by-country synopsis of the public sector reform programmes in 40 Commonwealth developing countries, with a profile of each country and an outline of the reform initiatives, implementation processes, achievements and problems encountered.




OECD Public Governance Reviews Skills for a High Performing Civil Service


Book Description

This report looks at the capacity and capabilities of civil servants of OECD countries and suggests approaches for addressing skills gaps through recruitment, development and workforce management







OECD Public Governance Reviews Engaging Public Employees for a High-Performing Civil Service


Book Description

How can governments reduce workforce costs while ensuring civil servants remain engaged and productive? This report addresses this question, using evidence from the 2014 OECD Survey on Managing Budgeting Constraints: Implications for HRM and Employment in Central Public Administration.




Change Management for Information Services


Book Description

At a time when most organizations are in transformation, helping LIS professionals cope with change management is essential. This book transforms theories of change management into practical guidelines, summaries, and lists for the information profession while explaining the implications of the information society on the profession. An invaluable aid in establishing clarity of organization and direction, it also includes helpful case studies, recommended reading, and a bibliography.




Transformational Human Resources Management in Zimbabwe


Book Description

This book is a stepping stone toward solving public sector human capital challenges in Zimbabwe as it equips human capital managers with solutions to key issues in the public sector. In Zimbabwe, the public sector human capital drives the economy as over half of the population access their services through public enterprises. Government is the major agent in economic and infrastructure development as well as the production of goods and services. However, Zimbabwe’s public service is underperforming due to poorly motivated and managed employees who do not respond to the needs of its clients. This is a cause of concern as the public sector human capital is central to the overall performance of the public sector. Often public sector managers and leaders lack advanced, relevant, and dynamic skills and knowledge to deal with human resource challenges within the New Public Management environment. It is critical for the public sector to transform its human resource management to suit twenty-first-century needs. Effective human resource management in the public sector leads to economic growth and therefore the achievement of the Zimbabwe National Vision 2030. Therefore, this book serves as a guide for public sector managers and those directly or indirectly involved in human capital management. It provides in-depth knowledge and guidance in effective human capital management within the context of the public sector in Zimbabwe.




Sub-Saharan Africa’s Development Challenges


Book Description

The first analysis of the 1994 genocide written by a Rwandan national. Kimanuka examines Rwanda's survival from being a "failed state", looking at how leaders' bold decisions and the commitment of the Rwandan people led to reform programs and economic recovery. Wider conversation of Africa's general development challenges are also explored.