Service strategy


Book Description

Management, Computers, Computer networks, Information exchange, Data processing, IT and Information Management: IT Service Management




Making the Managerial Presidency


Book Description

Examines the political history of administrative reform undertaken by 20th-century presidents. Attempting to explain the growth of modern bureaucracy within an 18th-century framework and the expansion of presidential control over administrative powers, the author explores the relationship between administrative theory and the dilemmas posed for a developing administrative state by the separation of powers. He also looks at and compares successive cases of presidentially initiated comprehensive reform planning, in order to understand the implications for the president's institutional role. Paper edition (unseen), $25.00. Annotation copyrighted by Book News, Inc., Portland, OR
















Handbook of Public Service Delivery


Book Description

Adopting an integrated approach, this Handbook examines the design, organization, implementation and evaluation of public service delivery. Emphasizing the complex and dynamic nature of public services, it draws on cutting-edge research to identify responses to the unique challenges of the field.




Delivering Police Services Effectively


Book Description

This book addresses the various strategies that are available to police management, such as consolidation, regionalization, and amalgamation of police agencies; new public management (NPM); enhanced performance management; civilianization; and organizational restructuring. It fills the gap in the research as to how police agencies have reacted to the environmental and fiscal changes since the 1980s. The book examines the strategies employed and the effect on police and their delivery of service.




Policing in Taiwan


Book Description

The police in Taiwan played a critical role in the largely peaceful transition from an authoritarian regime to a democracy. While the temptation to intervene in domestic politics was great, the top-down pressure to maintain a neutral standing facilitated an orderly regime change. This is the first monograph to examine the role of the police as a linkage between the state and civil society during the democratic transition and the role of the police in contemporary Taiwan. Starting with a brief history of Taiwan, this book examines the development of policing in Taiwan from a comparative, environmental, historical, operational, philosophical and political perspective; considers the role of the police in the democratic transition; and draws comparisons between police cultures in the East and in the West – both now and in the past. Taiwan operates as a modern country within an East Asian culture and this book shows that Taiwan’s move towards democracy may have political ramifications for the rest of the nations in the area. Including references to literature on policing in China and the U.S, this book about Taiwan police may serve as a springboard for academics and students to learn about similar cultures in this important area of the world. Policing in Taiwan will be of interest to academics and students who are engaged in the study of criminology, criminal justice, policing studies and Asian studies, as well as the general reader.