Book Description

This twelve-month research study was a small part of a larger Air Force study to fulfill Department of Defense directives to transition to a digital environment for acquisition programs by the end of 2002. (Appendix A) The research study, which involved over 200 active and reserve jet engine aircraft maintenance troops at installations nationwide, was designed to support the Air Force strategy of "Global Technology Deployment" by providing and testing jet engine maintenance technical order manuals in digital form, and integrating the correct technology to utilize the digital application. In addition, it speaks to the cultural issues associated with incorporating a dramatic technological change. Participants were sent the latest version of the F-16 interactive electronic technical manual (IETM) software to use for a few months prior to testing "ruggedized" hardware. They were also sent a research survey, which measured the utility of the combination of software and ruggedized hardware. Finally, depot/vendor sponsored training on the software and hardware was provided at various installations. The study demonstrated the feasibility, using "ruggedized" hardware and advanced software combinations and the potential of expanding the use of other technologies into other areas of military logistics. Initial recruitment of participants was facilitated by the Air Force-wide deployment of IETM software to all F-16 Jet Engine Propulsion Maintenance Shops. The research survey and interviews proved to be useful for data collection, which allowed jet engine maintenance troops to express views and opinions on issues relevant to the overall Air Force Project. Of those participants that completed the survey, 90% indicated they agreed or strongly agreed that this was an effective method of maintenance. The research concludes with recommendations for developing and conducting future logistics technology research for the military.